Now Live: Wait Times in Ocean for Diagnostic Imaging

Wait Times Updated Automatically

CognisantMD is pleased to announce the limited availability of live, up-to-date wait times on the Ocean Healthmap. Ocean’s wait time calculations are based on nightly calculations of referrals sent and processed through the Ocean eReferral Network.

Wait time data is currently available for a subset of Healthmap listings as part of an initial limited release. However, all listings accepting Ocean eReferrals (including listings that receive faxed referrals via an Ocean-eReferral-enabled central intake site) will display wait times in the coming months.

What Wait Times are Currently Available?

Wait times in Waterloo Wellington LHIN via the System Coordinated Access Program are now available for all referrals within the diagnostic imaging pathway in Waterloo Region, including but not limited to MRI, CT, Ultrasound and Nuclear Imaging.

Additional wait time data may be displayed for specialist and program listings that fall outside the System Coordinated Access Program. The list of specialist clinics accepting eReferrals and reporting live wait times is growing rapidly and is updated in the directory on a nightly basis.

Utilizing Wait Times on Ocean Healthmap

  • Viewing Wait Times

    • Users interested in viewing wait times can start by accessing the map-based directory by visiting or by using their EMR single-sign-on integration. To see a sample of available wait times, try visiting Waterloo region and browsing for common diagnostic imaging tests (e.g. "MRI").
    • Note: Users must search specifically for a health service rather than using a "keyword" search to see a wait time. If a wait time is available, it will be shown in the text description of the match.
  • Sorting by Wait Time

    • Once a search displays its initial results, users may choose to sort by wait time (either Wait 1, the time until the initial consult, or Wait 2, the time from the consult until the intervention).
  • Viewing More Details

    • To view more details about a wait time, users may click on the wait time link displayed in blue. This will open the listing page with a popup displaying more detailed information. This includes the sample size used for the calculation as well as any additional details provided by the listing's administrator regarding wait times.

To learn more, visit our article about how Ocean wait times are calculated.

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