Effective April 1st 2024, the monthly fee for Patient Messages & Reminders will increase from $27.50 to $30. Additionally, the cost per SMS reminder will increase from $0.10 to $0.11. Long-time Ocean customers may recognize the $30/month rate, as this was our original pricing up until early 2020 when we lowered our rates to ease the financial burden on providers.
As a physician-founded company, our core mission has always been to offer unparalleled functionality while maintaining the lowest prices possible in the industry. This increase will allow us to continue to invest deeply in our products and deliver powerful new features, including the recently announced patient-friendly messaging experience.
We understand that price increases can be concerning. Please know that this decision was not made lightly. Our team is more than willing to discuss any concerns you may have or to assist in getting the most value from our services. For any questions or to schedule a consultation with an Ocean Practice Consultant, don't hesitate to reach out at ocean.tips/account-review.