PS Suite: When Custom Forms Download as .zip Files

If you are downloading clinical tools (e.g. PS Suite Custom Forms) from the CognisantMD Clinical Resource Library and they arrive on your desktop as .zip files, this is due to a quirk in the way certain versions of Internet Explorer download .cfm files.

It's easy to work around this issue:

  • You can import the files into PS Suite as-is (they will work fine, even as .zip files), or
  • You can rename the file to have a .cfm as the suffix of the file name, instead of .zip.
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