QHR Accuro & Ocean Set-Up: At A Glance

  1. Set Up Ocean Cloud Connect
    • In this step, you will need the UUID, Tenant ID (sometimes called ACRON or acronym), username, and password that QHR Accuro provided you with, in order for Ocean to be able to access the Accuro API, thereby connecting to your Accuro EMR.
  2. Set Your Custom Status (optional)
    • If you are planning on using Ocean Reminders, Ocean is able to mark your patient appointments with an "Ocean Reminder Sent" status, once they've been sent an automated appointment reminder email through Ocean. This feature is separate from Ocean eReferral appointment emails, and requires users to have a license/subscription for Ocean Online Messages.
    • In order to enable this, you will need to create a custom Ocean-related status in your Accuro EMR.
  3. Configure the CDS Menu for Quick Access to Ocean
    • To easily access Ocean directly within Accuro, you will want to set up CDS links to various Ocean products or services.
  4. Add User-Friendly Buttons to CDS Links (optional)
    • Once you've set up your CDS links, you can create shortcut buttons on your home screen to easily access your CDS links with one simple click.

Accuro: Set Your Custom Status

This step is an optional part of setting up the integration between QHR Accuro and Ocean, for users who have a license/subscription for Ocean Online Messages.

Ocean can automatically trigger a custom status in Accuro to provide a visual indication when an Ocean Reminders has been sent to the patient.

  1. Configure your custom statuses in Accuro.

    • From the Accuro EMR, click the Accuro (target) logo in the bottom left and type "status" in the search box.
    • Select "Manage Priorities, Reasons and Statuses".
    • At the bottom of the Status area, click on the green plus (+) sign to add a new status.
    • Name your status. By default, Ocean sets the Ocean Reminders custom status as "Ocean Reminder Sent". You can choose to use these names or enter your own.
    • Double-click on the box under the Abbr column to select an abbreviation for the status.
    • Double-click on the box under the Icon column to select the custom status shape.
    • Double-click on the box under the Colour column to choose a colour for the status.
  2. Confirm your custom statuses in Ocean Cloud Connect.

    • After you have created your custom status in Accuro, you should confirm that your Cloud Connect settings match the custom status names you selected in Accuro.
    • Log in to Cloud Connect on an internet browser on your computer and review the status name. If necessary, edit the text to ensure that it is identical to the name(s) entered in Accuro.

Accuro: Configure the CDS Menu for Quick Access to Ocean

What You Can Do with CDS Links

The CDS option in Accuro's quick Action menu provides a convenient user interface for interacting with Ocean directly within Accuro.

Using the CDS feature, Accuro users can add hyperlinks to Ocean that support single-sign-on (SSO) with automated patient-specific requests for interacting with Ocean.

For example, a user can configure a CDS link to automatically sign into Ocean and load a patient in order to:
  • Send an Ocean Online secure message or questionnaire to a patient, with the patient's email and related information pre-populated
  • Add a specific eForm for the patient to complete on the Ocean tablet
  • Open a PHQ-9 form for completion directly on their computer's web browser
  • Send an eReferral for a patient
  • View all active eReferrals for a patient
  • Open the site's Ocean Portal to view the scheduler

Prerequisites for Getting Started

Before configuring your CDS links, please ensure the following steps have been completed:

  • An Ocean user account and Ocean site is available.
  • The Ocean site is connected to Accuro through Ocean Cloud Connect
    • You can sign into the Ocean Portal and see the "Configure Accuro CDS Links" button in your "Site Features" section of the Admin tab. (If this button is missing, please complete the Ocean Cloud Connect step above to ensure your site is marked as an Accuro site.)

Configuring CDS Links

  1. Navigate to the “Configure Accuro CDS Links…” panel in the Ocean Portal.

    • Sign in to the Ocean Portal and navigate to the Admin tab.
    • Click on the "Site Features" section, selected from the menu along the left side of the page.
    • Click the "Configure Accuro CDS Links..." button to view the full set of links available for import into Accuro.
    • Click the "View Site Credentials" button to view your Ocean site key and credentials information. These values will be copied and pasted as Parameter/Value pairs in the table below.
  2. Choose which links you'd like to import

    • The "View Ocean Portal" link is the most versatile link, since its page will provide links to many other functions for the patient. However, the other links can provide more direct shortcuts to specific functions.
    • We recommend that site administers configure their Accuro site to connect to Ocean using a Global CDS Link. When a global CDS link is used, individual Accuro users can benefit from using these CDS links without having to configure the links themselves.
  3. Set up each link in Accuro.

    Complete the following for each link that you would like to import.

Global CDS Links CDS Links for Individual Accuro Users (optional)

To configure Global CDS links, follow the steps below:

  • Back in Accuro, open the Accuro action menu by clicking the target icon at the bottom left of the Accuro. Enter the CDS menu and select "Manage Global CDS".
  • Click the green plus (+) icon to open the "Configure Global CDS Link" dialog:
  • When the "Configure Global CDS Link" dialog opens fill in the following fields:
  • Note: Ensure the correct capitalization for all of the following parameters.
  • Name
    Name your CDS link something descriptive, such as "Ocean - Send Message".
  • URL
    Copy and paste the suggestion from Ocean.
  • If you're adding an "Add eForm to Patient Queue" or "Open eForm" CDS link you also need to change the eForm ref (in this example phq9) in the URL to the eForm ref of the form you want to add/open.
  • The eForm ref can be found in the URL when you preview an eForm.
  • Parameter/Value Table
    Click the green plus (+) icon to add the Parameter/Value pairs shown in the Ocean "Site Credentials" table:
  • Click "OK" to save the CDS link.
  • Click "Close" to close the "Configure Accuro CDS Links" dialog box.
  1. Test your new CDS links.

    • Test your new CDS link(s) by selecting it from the CDS menu within the Accuro action menu.

Precautions for All Ocean CDS Links

Accuro opens the CDS Links in a stripped-down, minimalist embedded web browser. Although the browser is capable of performing most Ocean-related tasks, it cannot print, which prevents the printing of referral handouts and other actions.

Also note that he above links will include the shared encryption key (encoded after the anchor # tag). If you prefer to avoid including the shared encryption key for security reasons, you can leave it off of the URL by trimming the # character and all characters that trail it. If you leave the shared encryption key in place, be aware that all of the links above that included the key will need updating if and when you change your site's shared encryption key in the future.

Next Steps

Once all your CDS links have been set up, you have the option of adding shortcuts for quicker access to these CDS links. To learn more about how toset these up, please refer to "Add User-Friendly Buttons to CDS Links".

Accuro: Add User-Friendly Buttons to CDS Links

This step is an optional part of setting up the integration between QHR Accuro and Ocean.


You MUST have your CDS links preconfigured before you can set up these shortcut buttons. To learn how to set up and configure your CDS links, please refer to the article Configure the CDS Menu for Quick Access to Ocean.

  • From the Start menu (accessed through the Accuro target logo), type in "user" to access the User Preferences Window.
  • In User Preferences, click on Display (on the left) and select Configure Actions (the far right tab).
  • Click on the green plus (+) sign from the "Selections" window to add a Custom Action. From the "Select a Custom Action" dropdown, select “Custom CDS Action”.
  • From the Custom Action window, click on “Change” to select a custom icon (see above screenshot). To select an icon, search by keyword and double-click the preferred icon (we use “water_element”, “read_message”, “message_group”). To change the colour, click on the small black box to open a colour picker.
  • Select your preferred “Dock Action Bar” option (we chose "Bottom - Large with Name").