When including attachments on eConsults/eReferrals, there are certain file size and type limitations that providers should be aware of.
- For example, Ocean will only accept attachments with a size limit of 10MB per attachment, and up to 50MB total for all attachments included on the eConsult/eReferral. If an attachment that exceeds this file size limit is added, an error message will appear.
- Ocean also has filetype restrictions. Only attachments of the following types can be included: "jpg", "jpeg", "png", "tiff", "tif", "mp3", "mp4", "txt", and "pdf". If an unsupported file type is added the user will be prompted with an error message.
