The folders in the eReferrals & eConsults page are used to manage your site's eConsults and eReferrals. Each folder is described here to help you process and manage incoming and outgoing consults and/or referrals.
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General Folder Group
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- Needs Review
- Any consults and/or referrals that have been flagged for review.
- For Me
- Any consults and/or referrals that have been flagged for your review specifically.
- Recently Viewed
- Any consults and/or referrals that you have recently viewed.
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Received Folder Group
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- New
- Consults and/or referrals that have been received and have not yet been accepted or declined.
- Accepted as eConsult
- Consults that have been reviewed and accepted.
- eConsult in Progress
- Consults that have been responded to.
- Pending Booking
- Accepted referrals that have not been booked for appointments.
- Booked Unconfirmed
- Any accepted referrals that include appointments that have not been confirmed by the patient.
- Booked Confirmed
- Any accepted referrals that include appointments that have been confirmed by the patient.
- Awaiting Reply
- Any consults and/or referrals that have been marked as Awaiting Reply.
- Walk-ins
- Any consults and/or referrals that have been accepted as a walk-in appointment.
- Received (All)
- All consults and/or referrals that your site has received regardless of their current status.
- Completed
- Consults and/or Referrals that have been marked "Complete" following their appointment date.
- Forwarded (All)
- Any consults and/or referrals that your site has received and you have forwarded to another site.
- Declined
- Consults and/or Referrals that you have declined.
- Cancelled
- All canceled consults and/or referrals.
- Externally Managed
- Any consults and/or referrals that have been marked as Managed Externally.
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Sent Folder Group
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- Sent (All)
- All consults and/or referrals that have been sent from your site.
- Incomplete
- Any outgoing consults and/or referrals that have been saved for later completion (have not been sent yet). These referrals are only saved in Ocean for 30 days before they are automatically deleted.
- Awaiting Response
- Any consults and/or referrals that you have sent that have not yet been accepted by the recipient.
- Accepted as Walk-In
- Any sent consults and/or referrals that have been accepted as a walk-in appointment by the recipient.
- Accepted as eConsult
- Any sent referrals that have been accepted as an eConsult by the recipient.
- Pending Booking
- All referrals that have been sent from your site that are accepted and awaiting to be booked by the recipient.
- Booked Unconfirmed
- All referrals that have been sent from your site and include appointments that have not been confirmed by the patient.
- Booked Confirmed
- All referrals that have been sent from your site and include appointments that the patient has confirmed.
- Completed
- Consults that have been marked as completed after an eConsult response, and referrals that have been marked as completed following their appointment date(s).
- Declined
- Your sent consults and/or referrals that were declined.
- Cancelled
- Your sent consults and/or referrals that were canceled.
- Externally Managed
- Any sent consults and/or referrals that have been marked as Managed Externally.
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Other Folders
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- Deletion Warnings
- Consults and/or Referrals that are approaching deletion.
- Actions
- Use this menu to create an inbound request, view the directory, export consults and/or referrals, update wait times, or view a patient's referral history.
- Support
- Click here to contact the OceanMD Support team.
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