Each person who will be sending messages to patients via Ocean will need to link their EMR and Ocean user accounts.
This is especially important if users are subscribed for unlimited Ocean online licenses, to ensure that any message they send is covered under this license.
We recommend that each Ocean online message sender links their EMR user account to their Ocean user account by following the steps below.
This will allow individual users to send secure messages and to enable alerts and track activity.
For users with unlimited Ocean online message user licenses, linking their EMR and Ocean accounts will also ensure that any message they send will be covered under their unlimited license.
Initiate your email message.
Log in to Ocean to link your EMR and Ocean accounts.
- At the top of the online message editor, you will see a banner that says: "Hello [your EMR username]. Click here to link to your Ocean account." Click this banner and sign in to Ocean with your Ocean user name and password.
- Your EMR username will now be linked to your Ocean user account (an accompanying unlimited Ocean online user license, if applicable).
Confirm that your EMR and Ocean accounts have been successfully linked.