Link User EMR Accounts to Ocean User Accounts

Each person who will be sending messages to patients via Ocean will need to link their EMR and Ocean user accounts.

This is especially important if users are subscribed to Patient Messages, to ensure that any message they send is covered under this license.

We recommend that each Patient Messages sender links their EMR user account to their Ocean user account by following the steps below.

This will allow individual users to send secure messages and to enable alerts and track activity.

For users with Patient Messages licences, linking their EMR and Ocean accounts will also ensure that any message they send will be covered under their unlimited license.

  1. Initiate your email message.

PS Suite Med Access Accuro OSCAR
  • Select "Email Patient" from the Ocean custom form or toolbar.
  1. Log in to Ocean to link your EMR and Ocean accounts.

    • Initiating an email will open the Patient Messages editor window in an internet browser.
    • At the top of the Patient Messages editor, you will see a banner that says: "Hello [your EMR username]. Click here to link to your Ocean account." Click this banner and sign in to Ocean with your Ocean user name and password.
    • Your EMR username will now be linked to your Ocean user account (an accompanying Patient Messages licence, if applicable).
  2. Confirm that your EMR and Ocean accounts have been successfully linked.

    • Verify that your the "EMR User Name" field is populated with the exact same name as your EMR username.

      Note: If you are an Accuro user, the EMR Username field will display a number, not name, if linked correctly.
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