Ocean users need to link their EMR and Ocean user accounts in order to enable alerts and track activity.
Ocean administrators should provide the following instructions to all of their Ocean users in order to link their Ocean user account with their EMR user account. This step should only take a few minutes and must be completed by each individual user from the EMR.
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Open the Patient Messages window from a "dummy" patient chart.
- Select "Email Patient" from the Ocean custom form or toolbar.
- Open the patient's chart and access the TELUS Launcher.
- Under My Extensions, find Ocean by CognisantMD. Select Send Message.
- Select the CDS link configured for "View Ocean Portal" or the direct "Send Ocean Online Message."
- Select "Email Patient" from the Ocean eForm or toolbar.
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Log in to Ocean to link your EMR and Ocean accounts.
- Initiating an email will open the Patient Messages window in an internet browser.
- At the top of the Patient Messages editor, you will see a banner that says: "Hello [your EMR username]. Click here to link to your Ocean account." Click this banner and sign in to Ocean with your Ocean user name and password.
- Your EMR username will now be linked to your Ocean user account (and an accompanying Patient Messages licence, if applicable).