Most errors are visible to OceanMD administrators automatically. However, we occasionally need to ask you to send your tablet logs to us to investigate errors further.
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To send your tablet logs to us, follow the steps below:
- Tap the cog at the bottom left corner of the tablet main screen.
- Enter your Ocean credentials.
- Choose "View Log" from the menu of options.
- You will then see a blue button at the bottom to "Send to CognisantMD". Tap this button and the logs will be sent to us.