Enabling a Patient Messages and Reminders Licence

To enable a Patient Messages and Reminders Licence:

    • Login to the Ocean Portal. Click the "Menu" button in the top left corner and select "Admin".
    • From the Admin Settings page, click "Providers". This will bring up a list of providers in your EMR.
    • Enable the checkbox under "Patient Messages and Reminders Licence" column for the provider you want to enable.
    • Return to the Admin Settings page and click “Users”.
    • Under the "EMR Provider" column, use the dropdown menu to associate the licence with the relevant Ocean user.

Clinic Support Staff

Once your Patient Messages and Reminders Licence has been enabled, all Clinic Support Staff will also be able to send Patient Messages at no additional cost.

Note: Clinic Support Staff includes all users with any of the following User Roles: MOA/Secretary, Administrator, Nurse, Resident, Medical Student, or Physician Assistant.

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