Where can I get reports on Ocean usage?

Each Ocean Site has access to various reports that provide insights on Ocean usage. You can access the following reports by signing into the Ocean Portal, navigating to the Admin area, clicking on Reports and choose one the following options.

Note: Ocean only maintains 60 days worth of retrospective data. Should you require access to data beyond the 60-day period, OceanMD will need to make a request to have the data formally restored. There is a starting cost of $250 for this service. In order to ensure that you are able to access Ocean data, we suggest doing a monthly export of all data that you require.

Export Referral Analytic Data

This report provides you with insights regarding referral data over time. For more information on accessing eReferral Analytics, refer to: Accessing eReferral Analytics

Note: Referral analytic data specifically is maintained indefinitely in Ocean (i.e., beyond the 60-day period referenced above).

Export User Activities

This report provides you with insights regarding user actions in the Ocean Portal. Actions include tablet registrations, referral creations, viewing patients, and deleting patients.

Export Audit Data

There are multiple activities that audit data can be exported for:

  • Form Completed: This report includes the types of forms that were completed during a specific time period.
  • Form Sent via Email Link: Patient Messages containing an eForm. If there are multiple forms attached to the Patient Message, the report will include a row for each attachment.
  • New Email Invitation Link Created for Patient: All Patient Messages and/or Reminders sent (whether or not they contained an eForm attachment).
  • Tablet Use Log: This report provides data on tablet sessions including the duration and the number of EMR updates during the tablet session.
  • HCV Audit Log: This report includes error information for sites that have HCV enabled. This is helpful for troubleshooting purposes.
  • Secure Message Sent: Secure Messages that did not include any eForm attachments.
  • Secure Message Confirmed: Secure Messages that have been accessed by the patient.
  • Ocean Reminder Sent to Patient: Patients that received a reminder email (whether or not the appointment confirmation feature was enabled).
  • Ocean Reminder Appointment Confirmed: Patients that confirmed an appointment (only applicable if the Reminder Rule has the 'Appointment Confirmation' setting enabled).

Export Patient Group Messaging Logs

This report provides insights for sites that are using the patient group messaging function with an Ocean Unlimited Bundle. Some data includes failure reasons when sending group emails.

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