Each Ocean Site has access to various reports that provide insights on Ocean usage. You can access the following reports by signing into the Ocean Portal, navigating to the Admin area, clicking on Reports and choose one the following options.
Note: Ocean only maintains 60 days worth of retrospective data. Should you require access to data beyond the 60-day period, OceanMD will need to make a request to have the data formally restored. There is a starting cost of $250 for this service. In order to ensure that you are able to access Ocean data, we suggest doing a monthly export of all data that you require.
Export Referral Analytic Data
This report provides you with insights regarding referral data over time. For more information on accessing eReferral Analytics, refer to: Accessing eReferral Analytics
Note: Referral analytic data specifically is maintained indefinitely in Ocean (i.e., beyond the 60-day period referenced above).
Export User Activities
This report provides you with insights regarding user actions in the Ocean Portal. Actions include tablet registrations, referral creations, viewing patients, and deleting patients. For more information, refer to the Guide for Reviewing Your Site's Audit Logs and Documentation for Ocean Audit Log Entries.
Export Audit Data
There are multiple activities that audit data can be exported for:
- Form Completed: This report includes the types of forms that were completed during a specific time period.
- Download 'Form Completed' Data Dictionary
- Form Sent via Email Link: Patient Messages containing an eForm. If there are multiple forms attached to the Patient Message, the report will include a row for each attachment.
- Download 'Form Sent via Email Link' Data Dictionary
- New Email Invitation Link Created for Patient: All Patient Messages and/or Reminders sent (whether or not they contained an eForm attachment).
- Download 'New Email Invitation Link Created for Patient' Data Dictionary
- Tablet Use Log: This report provides data on tablet sessions including the duration and the number of EMR updates during the tablet session.
- Download 'Tablet Use Log' Data Dictionary
- HCV Audit Log: This report includes error information for sites that have HCV enabled. This is helpful for troubleshooting purposes.
- Secure Message Sent: Secure Messages that have been sent from your Ocean Site.
- Download 'Secure Message Sent' Data Dictionary
- Secure Message Confirmed: Secure Messages that have been accessed by the patient.
- Download 'Secure Message Confirmed' Data Dictionary
- Ocean Reminder Sent to Patient: Patients that received a reminder email (whether or not the appointment confirmation feature was enabled).
- Download 'Ocean Reminder Sent to Patient' Data Dictionary
- Ocean Reminder Appointment Confirmed: Patients that confirmed an appointment (only applicable if the Reminder Rule has the 'Appointment Confirmation' setting enabled).
- Download 'Ocean Reminder Appointment Confirmed' Data Dictionary
- Ocean Reminder Appointment Cancelled: Patients that cancelled an appointment (only applicable if the Reminder Rule has the 'Appointment Cancellations' setting enabled).
- Download 'Ocean Reminder Appointment Cancelled' Data Dictionary
Export Patient Group Messaging Logs
This report provides insights for sites that are using the Patient Group Messaging functionality. Data dictionaries are available within the Patient Group Messages with Ocean article.
Weekly Ocean Usage Report
The Weekly Ocean Usage Report provides a comprehensive overview of an Ocean Site's activity and user engagement. This report is automatically generated and emailed to subscribed Ocean Site Admins, offering valuable insights into how your team is utilizing Ocean's various features.
For more information, refer to How to Enable or Disable Weekly Ocean Usage Reports and Understanding Your Weekly Ocean Usage Report