We have identified a bug in a recent, limited release Ocean toolbar for TELUS PS Suite. This toolbar, which includes a link to the Ontario eConsult Listing (OTNHub), may prevent referral updates from appearing in the patient chart.
Clinics that downloaded and installed this toolbar between August 15 - 17 should immediately update their toolbar. Instructions for updating the basic Ocean Toolbar can be found here (please note this version does not include the OTNHub link).
To learn more or receive a link to download the Ocean toolbar linking to the Ontario eConsult Listing in Ocean (OTNHub), please contact the Ontario eServices Program here.
If you require any further assistance, please contact our support team at ocean.tips/support.