Failures Uploading Attachments to Ocean April 13, 2022 [RESOLVED]

9:07am We're aware of an issue affecting some attachment uploads to Ocean and are investigating. We'll update this announcement as further information becomes available.

10:18am We are currently working with Cloudflare to investigate this issue. It looks like large file uploads are failing for some Cloudflare customers. We're trying to determine whether or not we are similarly impacted by a failure on Cloudflare's side.

Note that this issue also affected the eForm Editor; eForm 'save' actions are failing because they rely on the same functionality.

1:00pm Cloudflare has pushed a fix on their side that appears to have corrected the issue. Please resume regular usage of Ocean and let us know if you encounter any more trouble. We will be monitoring the platform for errors closely over the next few hours.

Please email us at support@cognisantmd.com if you have any additional questions.

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