Block off time slots to make them unavailable for online booking

There are two ways you can block off time slots to make them unavailable for online booking.

Are you blocking off a time slot that follows a pattern (e.g. lunch hour every day)?

Block off in Ocean.

Edit your provider schedule and use the Day/Time Restrictions to set times for Ocean to ignore when allowing patients to book online.

In the example below, I have marked the following days and times as not bookable: all day Saturday and Sundays, between 12am - 9am Monday to Friday, between 12pm - 1pm Monday to Friday and between 5pm - 11:55pm Monday to Friday.

Are you blocking off a one-off time slot (e.g. vacation day or sick day)?

Block off in your EMR.

It is best to block off individual time slots that do not follow a recurring pattern directly in your EMR. Learn more about how to make time slots unavailable in your EMR.

To block off a time slot for online booking, you can simply mark it with "no online booking" in the description.

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