How can I stop billing for my Booking Schedule(s)?

To stop billing for a Booking Schedule, follow the steps below:

1. Deactivate the Booking Schedule(s).

  • Log in to the Ocean Portal, open the 'Menu', and select 'Online Booking'.
  • Click the 'Settings' button.
  • Next to the 'Booking Schedules' heading, click 'Configure'.
  • Locate the relevant Booking Schedule and click 'Deactivate'. Deactivating a schedule will maintain your settings while preventing patients from booking into that schedule.

    If multiple Booking Schedules exist using a single EMR Schedule, ensure you deactivate all Booking Schedules associated with the single EMR Schedule.

2. Remove the EMR Schedule within the Licence Management area.

  • Open the 'Menu', and select 'Admin'.
  • Click 'Licence Management'.
  • Within the 'Online Booking' table, click 'Remove' on the relevant EMR Schedule.

    Once the EMR Schedule has been removed, you will no longer be billed for it.

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