To stop billing for a Booking Schedule, follow the steps below:
1. Deactivate the Booking Schedule(s).
- Log in to the Ocean Portal, open the 'Menu', and select 'Online Booking'.
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- Click the 'Settings' button.
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- Next to the 'Booking Schedules' heading, click 'Configure'.
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Locate the relevant Booking Schedule and click 'Deactivate'. Deactivating a schedule will maintain your settings while preventing patients from booking into that schedule.
If multiple Booking Schedules exist using a single EMR Schedule, ensure you deactivate all Booking Schedules associated with the single EMR Schedule.
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2. Remove the EMR Schedule within the Licence Management area.
- Open the 'Menu', and select 'Admin'.
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- Click 'Licence Management'.
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Within the 'Online Booking' table, click 'Remove' on the relevant EMR Schedule.
Once the EMR Schedule has been removed, you will no longer be billed for it.
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