How can I use Alternate IDs to check-in existing patients?

If your clinic uses non-health card number IDs (e.g., Student Card Numbers), you can use the 'Alternate ID' setting as the Check-in Type for existing patients.

Note: While Ocean does have the ability to access an Alternate ID stored in an existing patient's chart in the EMR, it does not have the ability to modify the Alternate ID or create brand new patient charts using an Alternate ID.

Prerequisites

In order to utilize the Alternate ID check-in functionality, you must:

  • Be a PS Suite, Accuro, or OSCAR Pro EMR user.
  • Your device must be set to 'Kiosk Mode'.
  • Store the Alternate ID value under the relevant field in your EMR as shown below.
  • Alternate IDs must be numeric only, and unique to each patient.
PS Suite Med Access Accuro OSCAR Pro
  • In PS Suite, the Alternate ID value must be stored in the 'Chart number' field within the patient chart.

To Use Alternate IDs to Check-in at Kiosk:

  • Log into the Ocean Portal, open the 'Menu' in the top left corner, and select 'Tablets & Kiosks'.
  • Find the relevant device group and press 'Edit'.
  • Under the 'Check-In' tab, locate the 'Check-in Type' setting, and select 'Alternate ID'.

    If you are an Accuro EMR user, walk-in functionalities will be unavailable.

  • Press 'Save' in the bottom right corner.
  • Refresh or reboot the Ocean Tablet application on the device.
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