The Ocean Server will be offline briefly after 9pm, Eastern time (6pm-9pm Pacific) on May 4, 2018 for a system migration. We expect the system to be offline for less that 30 minutes, during which a system maintenance page will appear in place of the Ocean Portal.
The production Ocean servers will be migrated from our existing production data centre in Toronto to our disaster recovery (DR) data centre in Montreal. Once migration is complete, our Toronto data centre will be designated as our DR data centre and Montreal will become our production data centre. This migration is being undertaken to increase server resources and provide additional future hosting configuration flexibility. Connected devices will automatically switch over to the new data centre. Please contact us at ocean.tips/support if any devices fail to move to the new location.
Update 2018-05-04 11:55PM ET: The migration to the Montreal data centre is complete. Service interruption was approximately 10 minutes shortly after 9:00 ET. Data replication has been reconfigured to allow for failover to our Toronto data centre if needed.