The Ocean Server will be offline briefly after business hours on April 9, 2018 for a system upgrade. We expect the system to be offline for less that 5 minutes sometime between 9pm and midnight, Eastern time (6pm-9pm Pacific).
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
System Notifications
At A Glance: System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- System Maintenance Planned Friday February 19th, 2021 Starting at 9:30pm [Completed]
- Support Ticket System Maintenance Planned Saturday January 16th, 2020 at 11AM EST
- System Maintenance Planned Friday January 15, 2021 at 9:30pm EST [Completed]
- Disabling TLSv1, and TLSv1.1 Security Protocols in the Ocean Server [Completed]
- Ocean PSS Custom Form Connection Error Dec 23, 2020 [Resolved]
- Telus Integration Service Interruption Impacting PSS and MedAccess Sites, Nov 30, 2020 (Resolved)
- Email Delivery to cogeco.ca is being blocked - Nov 4, 2020 [RESOLVED]
- System Maintenance Planned Friday October 2nd, 2020 at 9:30pm EST (Complete)
- Ocean System Maintenance Planned for Sunday, August 2nd, 2020 at 5:00pm EST (Completed)
- Email Delivery to Hotmail and Related Domains Blocked March 24, 2020 [RESOLVED]