Due to a misconfiguration related to the datacentre migration this past Friday night, links to ocean.cognisantmd.com in generated emails (e.g. web questionnaires, referral notifications, etc) sent since then were incorrectly pointing to "peer1.cognisantmd.com" instead. When clicked these links would cause web browsers to display a warning message regarding an invalid SSL certificate. The links are safe to use but patients may be understandably reluctant to follow them. The problem was corrected at 10:30am ET today (Feb 2 2016). We apologize for any inconvenience.
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
System Notifications
At A Glance: System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- TELUS PSS Layout Crash Issue
- Delay Adding Ocean Online Notes to EMR Chart (Cloud Connect/Ocean Connect Sites Only) [RESOLVED]
- Telus API Issue Impacting OceanConnect Note Uploads for PS Suite (resolved)
- Telus API Issue Impacting Ocean Demographics Updates for PS Suite [Resolved in PSS 5.12.407]
- Accuro API Issue Impacting Cloud Connect and OceanConnect Users [RESOLVED]
- OceanConnect Tablet App End-of-Support Notice
- TELUS API outage impacting All TELUS Clients (resolved)
- TELUS API issue impacting Cloud Connect and OceanConnect users (resolved)
- Ontario MoH HCV Service Outage September 18 2018 (Resolved)
- Issue impacting Cloud Connect Accuro Users (Resolved)