Due to a misconfiguration related to the datacentre migration this past Friday night, links to ocean.cognisantmd.com in generated emails (e.g. web questionnaires, referral notifications, etc) sent since then were incorrectly pointing to "peer1.cognisantmd.com" instead. When clicked these links would cause web browsers to display a warning message regarding an invalid SSL certificate. The links are safe to use but patients may be understandably reluctant to follow them. The problem was corrected at 10:30am ET today (Feb 2 2016). We apologize for any inconvenience.
Have more questions? Submit a request
Critical System Notifications
At A Glance: Critical System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- System Maintenance Planned for Wednesday June 12th, 2024 at 10:00pm EST [COMPLETED]
- Ocean Service Interruption April 24, 2024 [RESOLVED]
- System Maintenance Planned for Friday March 15th, 2024 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for September 28th, 2023 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for August 15th, 2023 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for July 20th, 2023 at 10:00pm EST [COMPLETED]
- Delayed WebHook Integration Deliveries May 26, 2023 [RESOLVED]
- System Maintenance Planned for May 17th, 2023 at 10:00pm EST [COMPLETED]
- Ocean Service Interruption - Ontario eConsult Service April 18, 2023 [RESOLVED]
- Ocean Service Interruption April 4, 2023 [RESOLVED]