We will be releasing a critical patch release between 12:30 and 1PM EST today to address a couple of critical bugs from last night's release. We expect the Ocean system to be unavailable for approximately 30s. We apologize for any inconvenience this may cause.
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
System Notifications
At A Glance: System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- System Maintenance Planned Friday February 19th, 2021 Starting at 9:30pm [Completed]
- Support Ticket System Maintenance Planned Saturday January 16th, 2020 at 11AM EST
- System Maintenance Planned Friday January 15, 2021 at 9:30pm EST [Completed]
- Disabling TLSv1, and TLSv1.1 Security Protocols in the Ocean Server [Completed]
- Ocean PSS Custom Form Connection Error Dec 23, 2020 [Resolved]
- Telus Integration Service Interruption Impacting PSS and MedAccess Sites, Nov 30, 2020 (Resolved)
- Email Delivery to cogeco.ca is being blocked - Nov 4, 2020 [RESOLVED]
- System Maintenance Planned Friday October 2nd, 2020 at 9:30pm EST (Complete)
- Ocean System Maintenance Planned for Sunday, August 2nd, 2020 at 5:00pm EST (Completed)
- Email Delivery to Hotmail and Related Domains Blocked March 24, 2020 [RESOLVED]