Messaging within eSubmissions

Learn how to communicate with other eSubmission stakeholders using the Messaging functionality.

While eSubmissions can be managed externally, you may still receive messages through the Ocean platform after a submission is sent.

Viewing New Messages

  • Log in to the Ocean Portal, and use the menu to navigate to the 'eSubmissions' area.
  • eSubmissions navigation 
  • eSubmissions with a new message can be found in the 'Needs Review' tab.
  • Needs Review eSubmissions 
  • After opening the eSubmission, review messages and optionally download the submission PDF by clicking the three dots at the top.
  • Needs Review message 
  • After completing all required actions, click the three dots on the right of the message and select 'Mark as Reviewed' .
  • Needs Review message 

Note: Once marked as reviewed, the eSubmission will be removed from the "Needs Review" tab and returned to the primary view.

Responding to Messages

  • Within the 'Messaging/Notes' area, ensure the Messages tab is blue, and select 'New Message' at the bottom.
  • New Message button in eSubmission 
  • Select the appropriate message recipient using the 'Select recipient' dropdown, type your message into the text box, optionally add an attachment, and press 'Send message'.

    When multiple stakeholders are involved in an eSubmission, the 'To:' dropdown menu displays the name of the involved stakeholder's Directory Listing and Ocean Site. However, since it is not mandatory for eSubmission senders to be associated with a Directory Listing, the eSubmission sender's full name and Ocean Site will simply be displayed for selection instead.

  • Send message window 
  • The message recipient will receive an email notification that you have sent them a message.

Note: All messages within an eSubmission are visible to all stakeholders. Once a message is sent, the eSubmission will move to the 'Needs Review' area of the eSubmissions page.

Additional Message Functionalities

  • Once a message has been sent, additional functionalities can be accessed by clicking the three dots next to the message.
  • Additional message actions 

Note: The 'Delete' option is only available to the user who sent the message.

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