We understand that our customers need to be confident that they are communicating with the Ocean platform in a secure environment. One of the ways of ensuring this is to only permit traffic to enter a customer network from trusted IPs owned by CognisantMD.
NOTE: This information is subject to change. Please subscribe to this support article to be notified about any changes made to it.
Production Ocean IPs and URLs
Inbound Firewall Changes Required (Allow traffic from Ocean to your network)
Receive Webhook events from Ocean for patient engagement or eReferral updates:
Integrate CloudConnect with an OscarPro EMR:
Outbound Firewall Changes Required (Allow traffic from your network to Ocean)
NOTE: Most customers don't have outbound IP or URL restrictions in place so these changes may not be necessary. Check with your network administrator if you're unsure.
Access the Ocean portal and / or Ocean APIs:
Requests to Ocean transit through Cloudflare. See an up to date list of IPs for the Cloudflare network here. Any of these IPs may be used to communicate with the Ocean platform.
If you have a firewall configured to only permit access to certain allowlisted URLs, you will need to add the following URLs to your allowlist in order to take advantage of all Ocean features.
Development Ocean IPs and URLs
The following IPs must be added to inbound and outbound allowlists during development and testing of new API integrations against our pre-production environments:
If you have a firewall configured to only permit access to certain allowlisted URLs, you will need to add the following URL to your allowlist to be able to access our staging and/or test environments:
This information is subject to change. Please subscribe to this support article to be notified about any changes made to it.
|July 14, 2022||
Updated Ocean URL allow list, removed obsolete links
|June 20, 2022||
Removed production Ocean IPs :
|May 4, 2022||
Added 2 new Production Ocean IPs (inbound) to be allowlisted as necessary.