If you are experiencing troubles with Ocean (e.g. notes are not appearing patients' charts) and you have been a long-time Ocean user, you will want to switch to the REST API for a more reliable Ocean experience. You can do this by following the steps outlined below.
- Log in to your OSCAR EMR.
- Click on the Ocean shortcut on one of your patient's appointments to open up the Ocean eForm.
- Click on the "Settings" button on the Ocean eForm.
- Select "Advanced Settings".
- Select "Configure REST API".
- Click the checkbox to use the REST API for your Ocean custom eForm. Save your changes.
Your OSCAR-Ocean integration should now work reliably, as expected.