There are different scenarios in which Ocean may require you to enter your Ocean Site's Shared Encryption Key. This can be done by following the steps below:
- Log in to the Ocean Portal.
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Type your Shared Encryption Key in the text box, and click 'Enter'.
Note: If you do not know your Shared Encryption Key, please contact your clinic's Ocean Site Admin(s). OceanMD employees cannot find or retrieve your unique key on your behalf.
- The patient information in your Ocean Site will be decrypted.