Updating Ocean with a New Shared Encryption Key

Generating a new Shared Encryption Key for an existing Ocean Site should only be done under specific circumstances and requires a detailed review and approval process by the OceanMD Support team. This guide assumes this process has already been completed.

Note: If you have lost or forgotten your existing Shared Encryption Key, please attempt to recover it before deciding to reset it.

Once a new Shared Encryption Key has been generated with the assistance of the OceanMD Support team, the following areas of the Ocean Portal will need to be updated with the new key:

Ocean Cloud Connect

An Ocean Site Admin can log in to Ocean Cloud Connect using their existing Ocean user account credentials. After logging in:

    • Click the 'View Shared Encryption Key' button.
    • In the prompt that appears, reconfirm this choice by clicking'View Shared Encryption Key'.
    • Your old Shared Encryption Key will be presented. Click the 'Edit' button.
    • Enter your new Shared Encryption Key and click 'Save'.
Ocean Portal

All users who access the Ocean Portal will need to enter the new Shared Encryption Key into their web browser(s) to view new patient information.

    • Click the 'Enter Your Shared Encryption Key' button on the left hand side of the Ocean Portal.

      Note: This button can be found in the Patients, eReferrals & eConsults, Online Booking, and Website Forms areas.

    • Enter the new Shared Encryption Key and click 'Enter'.

Note: If you do not see the 'Enter Your Shared Encryption Key' button appearing in the areas mentioned above, you will first need to clear your web browser's cache and local storage to manually remove the old Shared Encryption Key.

Ocean Toolbar (Telus PS Suite)

The PSS Ocean Toolbar settings are global for your entire PS Suite EMR instance. This means that updating the Shared Encryption Key via one workstation will propagate across all workstations.

    • From within a test patient's chart, click the Ocean logo on the toolbar to open up the Ocean Custom Form.
    • From within the Custom Form window, click the 'Settings' button and enter your Ocean user account credentials.
    • Select the 'Shared Encryption Key' menu open from the dialogue window
    • Your current (i.e., old) Shared Encryption Key will be displayed. Click the 'Set Shared Encryption Key' button and enter your new Shared Encryption Key.
Ocean Toolbar (OSCAR)

The OSCAR Pro Ocean Toolbar settings are global for your entire OSCAR Pro EMR instance. This means that updating the Shared Encryption Key via one workstation will propagate across all workstations.

    • From within a patient's chart, expand the Ocean Toolbar and click the 'Settings' button.
    • Select Advanced Settings and click 'Reset Shared Encryption Key'.
  1. In the 'Shared Encryption Key" dialogue box, erase the current (old) key and enter your new Shared Encryption Key.
  2. Click 'Submit'to save your changes.
Ocean CDS Links (Accuro)

An Ocean Site Admin must perform the following steps for each CDS link configured in your Accuro EMR. This will update the global CDS links for all EMR users.

    • Log in to the Ocean Portal, open the Menu, and select 'Admin'.
    • Click 'Manage Credentials'.
    • Click 'Configure Accuro CDS Links'.
  1. Enter your Ocean username, password, and new shared encryption key (if prompted).
    • Click the 'copy' button next to the CDS link URL that you would like to update in Accuro.
    • In Accuro, click the red target icon in the bottom-left of the EMR to open the main menu and select 'CDS', and click 'Manage Global CDS'.
    • Select the global CDS link that you would like to update and then click the pencil icon to edit it.
    • Replace the existing URL with the new URL that you copied from within the Ocean Portal.
  2. Click 'OK' to close the window.
  3. Repeat these steps for each Ocean CDS link that needs to be updated in Accuro, using the respective URLs from within the Ocean Portal for each CDS action.
Ocean Tablets

The following steps must be performed on each registered Ocean tablet.

    • From within the Ocean Tablet application, click the icon located in the bottom-left corner (this may appear as either the Ocean logo or a single gear icon).
  1. You will be prompted to enter your Ocean username and password.
    • Select 'Reset Shared Encryption Key'.
    • Enter your new Shared Encryption Key and press 'OK'.
  2. If you have multiple registered Ocean tablets, repeat the steps above on each device.
Internal Clinic Documentation

Any existing internal clinic documentation should be updated to reflect the new Shared Encryption Key.

For example, if you use an Ocean Credential Reference Card, it should be updated to reflect the new value.

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