Generating a new Shared Encryption Key for an existing Ocean Site should only be done under specific circumstances and requires a detailed review and approval process by the OceanMD Support team. This guide assumes this process has already been completed.
Note: If you have lost or forgotten your existing Shared Encryption Key, please attempt to recover it before deciding to reset it.
Once a new Shared Encryption Key has been generated with the assistance of the OceanMD Support team, the following areas of the Ocean Portal will need to be updated with the new key:
An Ocean Site Admin can log in to Ocean Cloud Connect using their existing Ocean user account credentials. After logging in:
All users who access the Ocean Portal will need to enter the new Shared Encryption Key into their web browser(s) to view new patient information.
Note: If you do not see the 'Enter Your Shared Encryption Key' button appearing in the areas mentioned above, you will first need to clear your web browser's cache and local storage to manually remove the old Shared Encryption Key.
The PSS Ocean Toolbar settings are global for your entire PS Suite EMR instance. This means that updating the Shared Encryption Key via one workstation will propagate across all workstations.
The OSCAR Pro Ocean Toolbar settings are global for your entire OSCAR Pro EMR instance. This means that updating the Shared Encryption Key via one workstation will propagate across all workstations.
- In the 'Shared Encryption Key" dialogue box, erase the current (old) key and enter your new Shared Encryption Key.
- Click 'Submit'to save your changes.
An Ocean Site Admin must perform the following steps for each CDS link configured in your Accuro EMR. This will update the global CDS links for all EMR users.
- Enter your Ocean username, password, and new shared encryption key (if prompted).
- Click 'OK' to close the window.
- Repeat these steps for each Ocean CDS link that needs to be updated in Accuro, using the respective URLs from within the Ocean Portal for each CDS action.
The following steps must be performed on each registered Ocean tablet.
- You will be prompted to enter your Ocean username and password.
- If you have multiple registered Ocean tablets, repeat the steps above on each device.
Any existing internal clinic documentation should be updated to reflect the new Shared Encryption Key.
For example, if you use an Ocean Credential Reference Card, it should be updated to reflect the new value.