OceanMD employees (including system administrators) do not have access to our customers' encryption keys without the direct immediate authorization of the health information custodian. Therefore, employees are unable to see or disclose any PHI.
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Security & Encryption FAQ
At A Glance: Security & Encryption FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- Does Ocean scan file attachments for viruses and malware?
- Is access to Ocean blocked from any countries?
- How long does it take for an inactive Ocean User session to be automatically logged out?
- How Can I Remove a Patient's Data From Ocean?
- Can you describe the network flow of data in Ocean?
- What personal health information (PHI) is stored in Ocean?
- How do Ocean customers avoid privacy and/or security risks when using Ocean?
- Where is Ocean data stored?
- How does Ocean keep PHI secure in email?
- Privacy Policy: How does OceanMD adhere to the 10 Privacy Principles of PHIPA?