Data Storage

No personal health information is stored on the Ocean tablet. This guards against any privacy breaches in the event of theft or loss of the tablet.

Ocean stores its data in a highly secure, 100% Canadian-based data centre. Our data centres utilize superior data center infrastructure including environmental controls, fire suppression systems, redundant power sources and UPS backup, multi-homed Tier 1 bandwidth, 24/7 security including card entry, video monitoring) as well as technical and monitoring capabilities.

Administrative access requires an SSH connection with a key held only by OceanMD system administrators.

Database access is limited to the application server cluster via IP white listing, meaning external computers are blocked from accessing the database directly. The database is secured with a password known only to OceanMD system administrators.

For more information, please consult this article on the type of personal health information that is stored.

Have more questions? Submit a request