We will do an emergency reboot of Cloud Connect at 3:00pm ET in order to reenable an authentication mechanism that two external systems (including OTN) used to connect to Ocean prior to last nights release. The release contained an upgraded security library that had by default disabled this particular mechanism. We expect the reboot to take approximately 5 minutes during which time Ocean may be unable to send or receive data from integrated EMRs. This may also temporarily block patient's ability to complete an online appointment booking.
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Platform Notices
At A Glance: Platform Notices Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- System Maintenance Planned for May 13th, 2026 at 10:00pm EDT [COMPLETED]
- System Maintenance Planned for March 9th, 2026 at 10:00pm EST
- System Maintenance Planned for March 13th, 2026 at 10:00pm EST
- System Maintenance Planned for March 6th, 2026 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for February 20th, 2026 at 10:00pm EST
- System Maintenance Planned for January 27th, 2026 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for January 29th, 2026 at 10:00pm EST [COMPLETED]
- Issue Impacting Cloud Connect - January, 12, 2026 [COMPLETED]
- System Maintenance Planned for December 29th, 2025 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for December 17th, 2025 at 10:00pm EST [COMPLETED]