Limited Issue Causing Delays to Some EMR Actions (Cloud Connect Impact) - May 26 2024 [RESOLVED]

8:50 AM ET: We are aware of an issue with a QHR maintenance period recovery processing backlog that is slowing down the processing of EMR actions in Ocean Cloud Connect. Some EMR updates will be delayed as a result, but all updates are expected to be completed within 3-4 hours. In addition, patients may have experienced some errors using Online Booking this morning.

9:15 AM ET: The processing backlog has been cleared.  

This bulletin has been marked as resolved. Should you require assistance or further information, please do not hesitate to contact our support team.


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