Limited Issue Impacting Patient Reminders for Certain Ocean Sites - May 24 2024 [RESOLVED]

2:15 PM EST: We are aware of an issue that is delaying automatic Patient Reminders for Ocean Sites with a legacy Ocean Unlimited licence. We have identified the root cause of the issue, and a fix will be released tonight (May 24th, 2024). We will update this bulletin once the issue is resolved.

4:35 PM EST: All reminders scheduled for today (Friday, May 24) between midnight and 3:00 PM have now been sent, and any outstanding scheduled reminders should not experience delays.

This bulletin has been marked as resolved. Should you require assistance or further information, please do not hesitate to contact our support team.

Have more questions? Submit a request