https://support.cognisantmd.com/hc/en-us 2026-03-31T19:46:28Z https://support.cognisantmd.com/hc/fr 2026-03-31T19:46:28Z https://support.cognisantmd.com/hc/en-us/articles/203954168-Welcome-to-the-Ocean-Community-Site 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/203987988-When-should-I-upgrade-my-tablets-When-should-I-update-the-Ocean-custom-form-in-my-EMR 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/fr/articles/203987988-Quand-devrais-je-mettre-%C3%A0-jour-mes-tablettes-Quand-devrais-je-mettre-%C3%A0-jour-le-formulaire-personnalis%C3%A9-Ocean-dans-mon-DM%C3%89 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/en-us/articles/203988238-How-do-I-prevent-patients-from-misusing-the-Patient-Tablets 2024-10-22T14:55:26Z https://support.cognisantmd.com/hc/fr/articles/203988238-Comment-puis-je-emp%C3%AAcher-les-patients-d-abuser-des-tablettes-pour-patients 2024-10-22T14:55:26Z https://support.cognisantmd.com/hc/en-us/articles/204257968-Why-can-t-I-copy-and-paste-from-Microsoft-Word-into-my-eForm 2024-11-08T15:25:31Z https://support.cognisantmd.com/hc/fr/articles/204257968-Pourquoi-ne-puis-je-pas-copier-coller-%C3%A0-partir-de-Microsoft-Word-dans-mon-eFormulaire 2024-11-08T15:25:31Z https://support.cognisantmd.com/hc/en-us/articles/204289408-How-do-Ocean-customers-avoid-privacy-and-or-security-risks-when-using-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204289408-Comment-les-clients-d-Ocean-peuvent-ils-%C3%A9viter-les-risques-li%C3%A9s-%C3%A0-la-confidentialit%C3%A9-et-ou-%C3%A0-la-s%C3%A9curit%C3%A9-lorsqu-ils-utilisent-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/204289428-Do-OceanMD-employees-have-access-to-patient-data-personal-health-information-PHI 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204289428-Est-ce-que-les-employ%C3%A9s-d-OceanMD-ont-acc%C3%A8s-aux-donn%C3%A9es-des-patients-informations-personnelles-sur-la-sant%C3%A9-RPS 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/204289618-Where-is-Ocean-data-stored 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204289618-O%C3%B9-les-donn%C3%A9es-Ocean-sont-elles-stock%C3%A9es 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/204348818-How-can-I-see-more-detail-for-my-invoice 2025-04-28T15:08:22Z https://support.cognisantmd.com/hc/fr/articles/204348818-Comment-puis-je-voir-plus-de-d%C3%A9tails-sur-ma-facture 2025-04-28T15:08:22Z https://support.cognisantmd.com/hc/en-us/articles/204437478-PS-Suite-Finding-Your-PS-Suite-Version-Number 2024-11-26T17:59:55Z https://support.cognisantmd.com/hc/fr/articles/204437478-PS-Suite-Trouver-votre-num%C3%A9ro-de-version-de-PS-Suite 2024-11-26T17:59:55Z https://support.cognisantmd.com/hc/en-us/articles/204667908-Deleting-Patient-Form-Memory 2025-04-28T15:08:22Z https://support.cognisantmd.com/hc/fr/articles/204667908-Suppression-de-la-M%C3%A9moire-de-Formulaire-du-Patient 2025-04-28T15:08:22Z https://support.cognisantmd.com/hc/en-us/articles/204669588-What-do-I-do-if-I-see-Warning-from-Ocean-Notes-and-eRequests-Require-Download 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/fr/articles/204669588-Que-dois-je-faire-si-je-vois-Avertissement-d-Ocean-les-Notes-et-les-eDemandes-n%C3%A9cessitent-un-t%C3%A9l%C3%A9chargement 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/en-us/articles/204690167-Upgrading-Your-Tablet 2025-08-12T14:33:15Z https://support.cognisantmd.com/hc/fr/articles/204690167-Mise-%C3%A0-niveau-de-votre-tablette 2025-08-12T14:33:15Z https://support.cognisantmd.com/hc/en-us/articles/204690187-PS-Suite-When-Custom-Forms-Download-as-zip-Files 2024-11-25T18:18:24Z https://support.cognisantmd.com/hc/fr/articles/204690187-PS-Suite-Lorsque-les-formulaires-personnalis%C3%A9s-sont-t%C3%A9l%C3%A9charg%C3%A9s-en-tant-que-fichiers-zip 2024-11-25T18:18:24Z https://support.cognisantmd.com/hc/en-us/articles/204698727-How-do-I-make-a-form-appear-on-the-tablet-automatically-for-certain-patients 2024-10-22T17:45:23Z https://support.cognisantmd.com/hc/fr/articles/204698727-Comment-faire-appara%C3%AEtre-automatiquement-un-formulaire-sur-la-tablette-pour-certains-patients 2024-10-22T17:45:23Z https://support.cognisantmd.com/hc/en-us/articles/204725657-Buy-Your-Tablet-s 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/fr/articles/204725657-Achetez-votre-vos-tablette-s 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/en-us/articles/204729467-Why-does-nothing-happen-when-I-try-to-edit-create-an-eForm-from-the-eForms-tab 2024-11-08T14:28:44Z https://support.cognisantmd.com/hc/fr/articles/204729467-Pourquoi-ne-se-passe-t-il-rien-lorsque-j-essaie-de-modifier-cr%C3%A9er-un-eFormulaire-%C3%A0-partir-de-l-onglet-eFormulaires 2024-11-08T14:28:44Z https://support.cognisantmd.com/hc/en-us/articles/204782718-Setting-an-Ocean-eForm-to-Update-an-EMR-Demographic-Field 2024-11-08T15:19:30Z https://support.cognisantmd.com/hc/fr/articles/204782718-D%C3%A9finir-un-formulaire-Ocean-pour-mettre-%C3%A0-jour-un-champ-d%C3%A9mographique-de-DM%C3%89 2024-11-08T15:19:30Z https://support.cognisantmd.com/hc/en-us/articles/204863387-Can-I-set-up-a-questionnaire-in-Ocean-to-show-another-form-based-on-the-patient-s-answers 2024-11-08T14:41:41Z https://support.cognisantmd.com/hc/fr/articles/204863387-Puis-je-mettre-en-place-un-questionnaire-dans-l-Ocean-pour-afficher-un-autre-formulaire-en-fonction-des-r%C3%A9ponses-du-patient 2024-11-08T14:41:41Z https://support.cognisantmd.com/hc/en-us/articles/204863407-Can-I-edit-and-save-the-text-that-will-appear-in-the-body-of-an-email-when-emailing-out-a-form-to-a-patient 2024-10-22T18:34:17Z https://support.cognisantmd.com/hc/fr/articles/204863407-Puis-je-modifier-et-sauvegarder-le-texte-qui-appara%C3%AEtra-dans-le-corps-d-un-courriel-lors-de-l-envoi-d-un-formulaire-%C3%A0-un-patient 2024-10-22T18:34:17Z https://support.cognisantmd.com/hc/en-us/articles/204945007-My-tablet-isn-t-working-What-should-I-do 2024-10-22T17:45:29Z https://support.cognisantmd.com/hc/fr/articles/204945007-Ma-tablette-ne-fonctionne-pas-Que-dois-je-faire 2024-10-22T17:45:29Z https://support.cognisantmd.com/hc/en-us/articles/204988047-Does-patient-data-reside-on-the-tablet 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204988047-Les-donn%C3%A9es-des-patients-r%C3%A9sident-elles-sur-la-tablette 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/204988287-Does-OceanMD-maintain-a-test-server-What-is-the-build-environment 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204988287-Est-ce-que-OceanMD-maintient-un-serveur-de-test-Quel-est-l-environnement-de-d%C3%A9veloppement 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/204988517-How-is-the-Ocean-Platform-maintained-and-how-is-PHI-protected-during-maintenance 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/204988517-Comment-la-plateforme-Ocean-est-elle-entretenue-et-comment-les-RPS-sont-ils-prot%C3%A9g%C3%A9s-pendant-la-maintenance 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/205002597-How-do-I-send-a-form-to-a-patient-to-complete-at-home-or-smartphone 2024-10-22T18:35:04Z https://support.cognisantmd.com/hc/fr/articles/205002597-Comment-envoyer-un-formulaire-%C3%A0-un-patient-pour-qu-il-le-compl%C3%A8te-%C3%A0-la-maison-ou-sur-smartphone 2024-10-22T18:35:04Z https://support.cognisantmd.com/hc/en-us/articles/205036377-Will-it-cause-problems-to-use-web-questionnaires-if-two-patients-share-an-email-address 2024-10-22T18:34:35Z https://support.cognisantmd.com/hc/fr/articles/205036377-Est-ce-que-cela-posera-des-probl%C3%A8mes-d-utiliser-des-questionnaires-web-si-deux-patients-partagent-une-adresse-courriel 2024-10-22T18:34:35Z https://support.cognisantmd.com/hc/en-us/articles/205043957-Ocean-Billing-Overview 2024-11-08T14:28:23Z https://support.cognisantmd.com/hc/fr/articles/205043957-Ocean-Facturation-Aper%C3%A7u 2024-11-08T14:28:23Z https://support.cognisantmd.com/hc/en-us/articles/205068787-Where-can-I-find-my-old-invoices 2024-11-08T14:35:09Z https://support.cognisantmd.com/hc/fr/articles/205068787-O%C3%B9-puis-je-trouver-mes-anciennes-factures 2024-11-08T14:35:09Z https://support.cognisantmd.com/hc/en-us/articles/205083067-Does-Ocean-comply-with-accessibility-regulations-guidelines-e-g-AODA 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/205083067-Est-ce-que-Ocean-est-conforme-aux-r%C3%A9glementations-directives-en-mati%C3%A8re-d-accessibilit%C3%A9-par-exemple-AODA 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/205085037-Ocean-Tablets-Waiting-Room-Video 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/205100557-PS-Suite-Determining-the-Initials-Associated-with-Ocean-Notes 2024-11-25T18:15:25Z https://support.cognisantmd.com/hc/fr/articles/205100557-PS-Suite-D%C3%A9termination-des-initiales-associ%C3%A9es-aux-Notes-Ocean 2024-11-25T18:15:25Z https://support.cognisantmd.com/hc/en-us/articles/205191248-Participant-Keys-Tracking-Anonymizing-Study-Participants 2024-11-25T17:40:03Z https://support.cognisantmd.com/hc/fr/articles/205191248-Cl%C3%A9s-des-participants-Suivi-et-anonymisation-des-participants-%C3%A0-l-%C3%A9tude 2024-11-25T17:40:03Z https://support.cognisantmd.com/hc/en-us/articles/205193798-Viewing-Data-from-Ocean-Studies 2024-11-25T17:56:31Z https://support.cognisantmd.com/hc/fr/articles/205193798-Consultation-des-donn%C3%A9es-des-%C3%A9tudes-oc%C3%A9aniques 2024-11-25T17:56:31Z https://support.cognisantmd.com/hc/en-us/articles/205327737-Tablet-Form-Scrolling-Confusing-for-Some-of-Your-Patients 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/205335628-Ocean-Usage-Report-Now-Available 2024-08-22T09:39:40Z https://support.cognisantmd.com/hc/en-us/articles/205423027-Uploading-a-Patient-Cohort-File-to-Ocean-for-Group-Messages 2024-10-22T18:28:21Z https://support.cognisantmd.com/hc/fr/articles/205423027-T%C3%A9l%C3%A9charger-un-fichier-de-cohorte-de-patients-dans-Ocean-pour-les-messages-de-groupe 2024-10-22T18:28:21Z https://support.cognisantmd.com/hc/en-us/articles/205677797-I-ve-downloaded-the-wave-apk-app-file-but-Android-says-Can-t-open-file 2024-10-22T17:45:22Z https://support.cognisantmd.com/hc/fr/articles/205677797-J-ai-t%C3%A9l%C3%A9charg%C3%A9-le-fichier-d-application-wave-apk-mais-Android-indique-Impossible-d-ouvrir-le-fichier 2024-10-22T17:45:22Z https://support.cognisantmd.com/hc/en-us/articles/205828767-Importing-Website-Form-Submissions-from-the-Ocean-Portal-to-an-EMR 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/fr/articles/205828767-Importation-des-soumissions-de-formulaires-de-site-Web-%C3%A0-partir-du-Ocean-Portail-vers-un-DM%C3%89 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/en-us/articles/205861828-Make-Your-Study-eForm-available-for-Ocean-Studies 2024-11-25T17:39:51Z https://support.cognisantmd.com/hc/fr/articles/205861828-Rendre-votre-formulaire-d-%C3%A9tude-disponible-pour-les-%C3%A9tudes-oc%C3%A9aniques 2024-11-25T17:39:51Z https://support.cognisantmd.com/hc/en-us/articles/206117307-Updating-Your-Payment-Information 2024-11-08T14:31:42Z 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https://support.cognisantmd.com/hc/en-us/articles/206433067-How-do-I-send-my-tablet-logs-to-OceanMD 2024-10-22T14:55:27Z https://support.cognisantmd.com/hc/fr/articles/206433067-Comment-puis-je-envoyer-les-journaux-de-ma-tablette-%C3%A0-OceanMD 2024-10-22T14:55:27Z https://support.cognisantmd.com/hc/en-us/articles/206479327-ScriptUtil-Functions 2025-12-16T16:25:20Z https://support.cognisantmd.com/hc/fr/articles/206479327-Fonctions-ScriptUtil 2025-12-16T16:25:20Z https://support.cognisantmd.com/hc/en-us/articles/206479447-ScriptPatient-pt-Functions 2024-11-08T14:38:39Z https://support.cognisantmd.com/hc/fr/articles/206479447-Fonctions-du-script-Patient-pt 2024-11-08T14:38:39Z https://support.cognisantmd.com/hc/en-us/articles/206539828-Allowing-Anonymous-Public-Access-to-an-Ocean-Study-from-a-Website 2024-11-25T17:47:25Z https://support.cognisantmd.com/hc/fr/articles/206539828-Autoriser-l-acc%C3%A8s-public-anonyme-%C3%A0-une-%C3%A9tude-oc%C3%A9anique-%C3%A0-partir-d-un-site-Web 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https://support.cognisantmd.com/hc/fr/articles/115003465712-Configurer-vos-param%C3%A8tres-d-%C3%A9tude 2024-11-25T17:51:07Z https://support.cognisantmd.com/hc/en-us/articles/115003467551-OSCAR-Download-Install-the-Ocean-eForm-Toolbar 2024-10-21T19:29:21Z https://support.cognisantmd.com/hc/fr/articles/115003467551-OSCAR-T%C3%A9l%C3%A9charger-et-installer-le-formulaire-%C3%A9lectronique-Ocean-et-la-barre-d-outils 2024-10-21T19:29:21Z https://support.cognisantmd.com/hc/en-us/articles/115003468791-PS-Suite-Download-Install-the-Ocean-Custom-Form-Toolbar-and-Attachment-Exporter 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/fr/articles/115003468791-PS-Suite-T%C3%A9l%C3%A9charger-et-installer-le-formulaire-personnalis%C3%A9-Ocean-la-barre-d-outils-et-l-exportateur-de-pi%C3%A8ces-jointes 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/en-us/articles/115003468831-PS-Suite-Inserting-the-Ocean-Custom-Form-into-a-Patient-s-Chart 2024-11-25T18:19:09Z https://support.cognisantmd.com/hc/fr/articles/115003468831-PS-Suite-Ins%C3%A9rer-le-Formulaire-Personnalis%C3%A9-Ocean-dans-le-Dossier-d-un-Patient 2024-11-25T18:19:09Z https://support.cognisantmd.com/hc/en-us/articles/115003470011-PS-Suite-Configure-the-Ocean-Integration-Module 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/fr/articles/115003470011-PS-Suite-Configurer-le-Module-d-Int%C3%A9gration-Ocean 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/en-us/articles/115003477972-Ocean-Server-Upgrade-Dec-20-2017-Release-Notes 2017-12-19T23:00:43Z https://support.cognisantmd.com/hc/en-us/articles/115003488492-OSCAR-Guide-to-Using-Ocean-with-OSCAR 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/fr/articles/115003488492-OSCAR-Guide-d-utilisation-de-l-Ocean-avec-OSCAR 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/en-us/articles/115003491312-OSCAR-Create-a-Shortcut-to-the-Ocean-eForm-on-the-Schedule 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/fr/articles/115003491312-OSCAR-Cr%C3%A9er-un-raccourci-vers-le-formulaire-Ocean-sur-le-calendrier 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/en-us/articles/115003491372-OSCAR-Configure-Your-Server 2024-10-21T19:29:20Z https://support.cognisantmd.com/hc/fr/articles/115003491372-OSCAR-Configurez-votre-serveur 2024-10-21T19:29:20Z https://support.cognisantmd.com/hc/en-us/articles/115003492392-PS-Suite-Create-a-Reminder-Trigger-for-the-Ocean-Toolbar 2025-08-12T14:33:15Z https://support.cognisantmd.com/hc/fr/articles/115003492392-PS-Suite-Cr%C3%A9er-un-d%C3%A9clencheur-de-rappel-pour-la-barre-d-outils-Ocean 2025-08-12T14:33:15Z https://support.cognisantmd.com/hc/en-us/articles/115003492592-PS-Suite-Configure-the-Ocean-Custom-Form 2024-12-02T23:32:49Z https://support.cognisantmd.com/hc/fr/articles/115003492592-PS-Suite-Configurer-le-formulaire-personnalis%C3%A9-Ocean 2024-12-02T23:32:49Z https://support.cognisantmd.com/hc/en-us/articles/115003492852-PS-Suite-Test-the-Ocean-Custom-Form 2024-11-25T18:19:24Z https://support.cognisantmd.com/hc/fr/articles/115003492852-PS-Suite-Testez-le-Formulaire-Personnalis%C3%A9-Ocean 2024-11-25T18:19:24Z https://support.cognisantmd.com/hc/en-us/articles/115003493792-PS-Suite-Enable-Cloud-Connect-on-Your-Ocean-Custom-Form 2024-10-21T19:29:21Z https://support.cognisantmd.com/hc/fr/articles/115003493792-PS-Suite-Activer-Cloud-Connect-sur-Votre-Formulaire-Personnalis%C3%A9-Ocean 2024-10-21T19:29:21Z https://support.cognisantmd.com/hc/en-us/articles/115003494232-PS-Suite-Set-Up-Ocean-Cloud-Connect 2024-10-21T19:22:43Z https://support.cognisantmd.com/hc/fr/articles/115003494232-PS-Suite-Configuration-de-Ocean-Cloud-Connect 2024-10-21T19:22:43Z https://support.cognisantmd.com/hc/en-us/articles/115003498071-Order-Your-Kiosk-Hardware 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/fr/articles/115003498071-Commandez-votre-mat%C3%A9riel-de-kiosque 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/en-us/articles/115003498171-Assemble-Your-Kiosk 2024-10-22T14:55:51Z https://support.cognisantmd.com/hc/fr/articles/115003498171-Assemblez-votre-kiosque 2024-10-22T14:55:51Z https://support.cognisantmd.com/hc/en-us/articles/115003503091-Initiate-Your-Ocean-eReferral 2025-03-17T19:32:38Z https://support.cognisantmd.com/hc/fr/articles/115003503091-Initiez-votre-eOrientation-Ocean 2025-03-17T19:32:38Z https://support.cognisantmd.com/hc/en-us/articles/115003503251-Select-an-eReferral-Recipient 2026-03-06T14:04:34Z https://support.cognisantmd.com/hc/fr/articles/115003503251-S%C3%A9lectionner-un-destinataire-d-eOrientation 2026-03-06T14:04:34Z https://support.cognisantmd.com/hc/en-us/articles/115003503431-View-Track-Your-eReferral 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/fr/articles/115003503431-Afficher-et-suivre-votre-eOrientation 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/en-us/articles/115003525372-Send-Your-eReferral 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/115003525372-Envoyer-votre-eOrientation 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/115003525492-Find-or-Add-Your-Clinic-to-the-Ocean-Provider-Network 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/fr/articles/115003525492-Trouver-ou-ajouter-votre-clinique-au-Provider-Network-d-Ocean 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/115003525592-Claim-Your-Directory-Listing-to-Your-Ocean-Site 2026-03-06T14:04:06Z https://support.cognisantmd.com/hc/fr/articles/115003525592-R%C3%A9clamez-votre-Directory-Listing-pour-l-associer-%C3%A0-votre-site-Ocean 2026-03-06T14:04:06Z https://support.cognisantmd.com/hc/en-us/articles/115003525652-Update-Your-Directory-Listing-Settings 2026-03-06T14:06:33Z https://support.cognisantmd.com/hc/fr/articles/115003525652-Mettez-%C3%A0-jour-les-param%C3%A8tres-de-votre-Directory-Listing 2026-03-06T14:06:33Z https://support.cognisantmd.com/hc/en-us/articles/115003525971-PS-Suite-Ocean-Basics-Recorded-Webinar 2024-10-22T17:45:21Z https://support.cognisantmd.com/hc/fr/articles/115003525971-PS-Suite-Bases-de-l-Ocean-Webinaire-enregistr%C3%A9 2024-10-22T17:45:21Z https://support.cognisantmd.com/hc/en-us/articles/115003544072-Managing-Appointment-Type-Reason-for-Visit-for-Reminders 2024-10-22T18:28:16Z https://support.cognisantmd.com/hc/fr/articles/115003544072-Gestion-du-Type-de-Rendez-vous-Raison-de-la-Visite-pour-les-Rappels 2024-10-22T18:28:16Z https://support.cognisantmd.com/hc/en-us/articles/115003557611-Create-Your-Study-eForm 2024-11-25T17:38:21Z https://support.cognisantmd.com/hc/fr/articles/115003557611-Cr%C3%A9ez-votre-formulaire-%C3%A9lectronique-d-%C3%A9tude 2024-11-25T17:38:21Z https://support.cognisantmd.com/hc/en-us/articles/115003558547-PS-Suite-Ocean-Custom-Form-3-66-Release-Notes 2017-02-28T15:03:28Z https://support.cognisantmd.com/hc/en-us/articles/115003573231-Search-Import-eForms-into-an-Ocean-site 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/fr/articles/115003573231-Rechercher-et-importer-des-eFormulaires-dans-un-site-Ocean 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/en-us/articles/115003578371-Configure-Your-Kiosk-Tablet-Settings-in-the-Ocean-Portal 2025-07-21T17:09:51Z https://support.cognisantmd.com/hc/fr/articles/115003578371-Configurer-les-param%C3%A8tres-de-votre-tablette-kiosque-dans-l-Ocean-Portail 2025-07-21T17:09:51Z https://support.cognisantmd.com/hc/en-us/articles/115003674808-Ocean-Server-Upgrade-Feb-28-2017-Release-Notes 2017-02-28T19:51:14Z 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https://support.cognisantmd.com/hc/fr/articles/115003779671-PS-Suite-Instructions-d-installation-des-ressources-cliniques-Ocean 2025-04-28T15:08:21Z https://support.cognisantmd.com/hc/en-us/articles/115003794111-Configure-Your-EMR-and-Set-Up-Ocean-Cloud-Connect 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/fr/articles/115003794111-Configurez-votre-DM%C3%89-et-configurez-Ocean-Cloud-Connect 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/en-us/articles/115003794431-Set-Up-Your-Ocean-Products 2024-12-02T17:08:18Z https://support.cognisantmd.com/hc/fr/articles/115003794431-Configurer-vos-Produits-Oc%C3%A9an 2024-12-02T17:08:18Z https://support.cognisantmd.com/hc/en-us/articles/115003797791-Log-in-to-the-Ocean-Portal-Create-your-Shared-Encryption-Key 2024-10-21T19:22:46Z https://support.cognisantmd.com/hc/fr/articles/115003797791-Connectez-vous-au-Portail-Ocean-Cr%C3%A9ez-votre-Cl%C3%A9-de-Chiffrement-Partag%C3%A9e 2024-10-21T19:22:46Z https://support.cognisantmd.com/hc/en-us/articles/115003800451-Get-Started-Using-Ocean-with-Your-Patients 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/fr/articles/115003800451-Commencez-%C3%A0-utiliser-l-Ocean-avec-vos-patients 2024-10-21T19:29:19Z https://support.cognisantmd.com/hc/en-us/articles/115003803771-Ocean-Server-Upgrade-Jan-8-2018-Release-Notes 2018-01-08T18:56:39Z https://support.cognisantmd.com/hc/en-us/articles/115003863611-Ocean-Server-Release-Jan-8th-2018-Deferred-to-Jan-9th 2018-01-09T14:40:11Z https://support.cognisantmd.com/hc/en-us/articles/115003863631-PS-Suite-Ocean-Custom-Form-3-89-Release-Notes 2018-01-09T14:42:17Z https://support.cognisantmd.com/hc/en-us/articles/115003863671-PS-Suite-Ocean-Toolbar-5-03-Release-Notes 2018-01-29T18:26:51Z https://support.cognisantmd.com/hc/en-us/articles/115003891548-PS-Suite-Ocean-Custom-Form-3-67-Release-Notes 2017-03-03T13:44:38Z 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https://support.cognisantmd.com/hc/fr/articles/115005071167-PS-Suite-Valeurs-de-laboratoire-disponibles-%C3%A0-extraire-du-DM%C3%89 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/en-us/articles/115005135468-Ocean-Server-Upgrade-March-29-2017-Release-Notes 2017-03-29T19:57:05Z https://support.cognisantmd.com/hc/en-us/articles/115005221007-How-do-I-change-the-email-address-that-receives-Ocean-alerts 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/fr/articles/115005221007-Comment-puis-je-modifier-l-adresse-e-mail-qui-re%C3%A7oit-les-alertes-Ocean 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/en-us/articles/115005373487-Tablet-Release-Notes-v144 2017-04-06T22:05:14Z https://support.cognisantmd.com/hc/en-us/articles/115005373527-Tablet-Release-Notes-v145 2017-04-06T22:09:09Z https://support.cognisantmd.com/hc/en-us/articles/115005373727-Tablet-Release-Notes-v146 2017-04-06T22:13:59Z 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https://support.cognisantmd.com/hc/fr/articles/115005590487-Accuro-D%C3%A9finir-votre-statut-de-rappel-de-patient-personnalis%C3%A9 2024-11-25T17:39:05Z https://support.cognisantmd.com/hc/en-us/articles/115005689527-Accessing-eReferral-Analytics 2026-03-06T14:13:24Z https://support.cognisantmd.com/hc/fr/articles/115005689527-Acc%C3%A9der-aux-analyses-des-eOrientations 2026-03-06T14:13:24Z https://support.cognisantmd.com/hc/en-us/articles/115005743628-Tablet-Release-Notes-v147 2017-04-11T14:58:01Z https://support.cognisantmd.com/hc/en-us/articles/115005755268-Recovering-Your-Ocean-Password-or-Username 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/fr/articles/115005755268-R%C3%A9cup%C3%A9ration-de-votre-mot-de-passe-ou-nom-d-utilisateur-Ocean 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/en-us/articles/115005850388-Tablet-Release-Notes-v148 2017-04-12T14:16:34Z 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https://support.cognisantmd.com/hc/fr/articles/360002566771-Pourquoi-vois-je-des-frais-de-transaction-c-%C3%A0-d-par-message-sur-ma-facture-malgr%C3%A9-le-fait-que-j-ai-un-abonnement-aux-messages-pour-les-patients 2024-11-08T14:37:01Z https://support.cognisantmd.com/hc/en-us/articles/360002579891-What-email-notifications-will-patients-receive-regarding-their-eReferrals 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/fr/articles/360002579891-Quelles-notifications-par-e-mail-les-patients-recevront-ils-concernant-leurs-eOrientations 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/en-us/articles/360002608352-Set-a-Delegate-User-for-Your-Ocean-Account 2025-09-03T13:43:16Z https://support.cognisantmd.com/hc/fr/articles/360002608352-D%C3%A9finir-un-Utilisateur-D%C3%A9l%C3%A9gu%C3%A9-pour-votre-compte-Ocean 2025-09-03T13:43:16Z https://support.cognisantmd.com/hc/en-us/articles/360002624752-How-do-I-prepopulate-a-field-for-a-patient-on-a-form 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/fr/articles/360002624752-Comment-pr%C3%A9remplir-un-champ-pour-un-patient-sur-un-formulaire 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/en-us/articles/360002624772-How-do-I-format-a-note-to-show-the-patient-s-answer-to-a-question 2024-11-08T15:18:33Z https://support.cognisantmd.com/hc/fr/articles/360002624772-Comment-formater-une-note-pour-montrer-la-r%C3%A9ponse-du-patient-%C3%A0-une-question 2024-11-08T15:18:33Z https://support.cognisantmd.com/hc/en-us/articles/360002901792-Can-I-convert-a-PDF-form-into-an-Ocean-eForm 2024-11-08T14:25:54Z https://support.cognisantmd.com/hc/fr/articles/360002901792-Puis-je-convertir-un-formulaire-PDF-en-un-formulaire-%C3%A9lectronique-Ocean 2024-11-08T14:25:54Z https://support.cognisantmd.com/hc/en-us/articles/360002902972-Why-won-t-the-keyboard-show-up-on-my-kiosk-tablet 2024-10-22T17:45:24Z https://support.cognisantmd.com/hc/fr/articles/360002902972-Pourquoi-le-clavier-ne-s-affiche-t-il-pas-sur-ma-tablette-en-kiosque 2024-10-22T17:45:24Z https://support.cognisantmd.com/hc/en-us/articles/360002915911-Introducing-Patient-Reminders 2024-11-08T05:00:02Z https://support.cognisantmd.com/hc/fr/articles/360002915911-Pr%C3%A9sentation-des-rappels-pour-les-patients 2024-11-08T05:00:02Z https://support.cognisantmd.com/hc/en-us/articles/360002917851-Keeping-Up-to-Date-with-Ocean-Feature-Updates 2024-11-08T14:25:45Z https://support.cognisantmd.com/hc/fr/articles/360002917851-Se-tenir-au-courant-des-mises-%C3%A0-jour-des-fonctionnalit%C3%A9s-de-l-Oc%C3%A9an 2024-11-08T14:25:45Z https://support.cognisantmd.com/hc/en-us/articles/360002940171-PS-Suite-Ocean-eReferral-Form-1-52-Release-Notes 2018-04-20T15:38:07Z https://support.cognisantmd.com/hc/en-us/articles/360002993511-Ocean-Server-Upgrade-Apr-24-2018-Release-Notes 2018-04-23T20:37:24Z https://support.cognisantmd.com/hc/en-us/articles/360003012712-Accuro-Mapping-Answers-from-an-Ocean-eForm-to-a-Custom-Demographics-Field 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/fr/articles/360003012712-Accuro-Cartographie-des-r%C3%A9ponses-%C3%A0-partir-d-un-eForm-Ocean-vers-un-champ-de-d%C3%A9mographie-personnalis%C3%A9 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/en-us/articles/360003071432-Scheduled-Maintenance-for-May-4-2018 2018-07-26T16:34:31Z https://support.cognisantmd.com/hc/en-us/articles/360003072212-PS-Suite-Ocean-Custom-Form-3-95-Release-Notes 2018-04-26T19:28:14Z https://support.cognisantmd.com/hc/en-us/articles/360003089791-PS-Suite-Ocean-eReferral-Form-1-53-Release-Notes 2018-04-26T18:50:42Z https://support.cognisantmd.com/hc/en-us/articles/360003093231-Install-the-LAVA-Battery-Modulation-Software-on-Your-Kiosk-Tablet 2024-10-22T14:55:50Z https://support.cognisantmd.com/hc/fr/articles/360003093231-Installez-le-logiciel-de-modulation-de-batterie-LAVA-sur-votre-tablette-de-kiosque 2024-10-22T14:55:50Z https://support.cognisantmd.com/hc/en-us/articles/360003103212-Tablet-Release-Notes-v165 2018-04-27T17:55:27Z https://support.cognisantmd.com/hc/en-us/articles/360003108212-PS-Suite-Ocean-Toolbar-5-11-Release-Notes 2018-04-27T20:54:44Z https://support.cognisantmd.com/hc/en-us/articles/360003123651-Tablet-Release-Notes-v164 2018-04-27T17:42:08Z https://support.cognisantmd.com/hc/en-us/articles/360003128011-PS-Suite-Limitations-of-the-New-TELUS-API-Workarounds-Using-the-Ocean-Toolbar 2024-11-25T18:01:31Z https://support.cognisantmd.com/hc/fr/articles/360003128011-PS-Suite-Limitations-of-the-Nouveau-API-TELUS-Solutions-de-contournement-Utilisant-la-Barre-d-Outils-Ocean 2024-11-25T18:01:31Z https://support.cognisantmd.com/hc/en-us/articles/360003326451-PS-Suite-What-is-a-temporary-note-generated-by-Ocean 2024-11-25T18:08:00Z https://support.cognisantmd.com/hc/fr/articles/360003326451-PS-Suite-Qu-est-ce-qu-une-note-temporaire-g%C3%A9n%C3%A9r%C3%A9e-par-l-Ocean 2024-11-25T18:08:00Z https://support.cognisantmd.com/hc/en-us/articles/360003354132-Popular-Ocean-eForms 2024-10-21T19:22:42Z https://support.cognisantmd.com/hc/fr/articles/360003354132-Formulaires-Ocean-populaires 2024-10-21T19:22:42Z https://support.cognisantmd.com/hc/en-us/articles/360003399292-Case-Studies 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/fr/articles/360003399292-%C3%89tudes-de-cas 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/en-us/articles/360003399432-Choose-Your-Ocean-eForms 2024-10-21T19:29:23Z https://support.cognisantmd.com/hc/fr/articles/360003399432-Choisissez-Votre-Oc%C3%A9an-eFormulaires 2024-10-21T19:29:23Z https://support.cognisantmd.com/hc/en-us/articles/360003399512-Customize-Your-eForms 2024-10-21T19:29:17Z https://support.cognisantmd.com/hc/fr/articles/360003399512-Personnalisez-vos-eFormulaires 2024-10-21T19:29:17Z https://support.cognisantmd.com/hc/en-us/articles/360003399792-In-the-Office-Add-a-Form-For-a-Patient-to-Complete-on-a-Tablet 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/fr/articles/360003399792-Dans-le-bureau-Ajouter-un-formulaire-pour-qu-un-patient-le-compl%C3%A8te-sur-une-tablette 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/en-us/articles/360003399832-In-the-Office-Set-Up-Tablet-Rules 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/fr/articles/360003399832-Au-bureau-Mettre-en-place-des-r%C3%A8gles-pour-les-tablettes 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/en-us/articles/360003403611-OSCAR-Why-does-my-patient-have-no-Ocean-reference-number-on-their-Encounter-Screen 2024-11-25T18:11:05Z https://support.cognisantmd.com/hc/en-us/articles/360003411051-Before-their-Appointment-Send-a-Patient-Message 2024-10-21T19:29:16Z https://support.cognisantmd.com/hc/fr/articles/360003411051-Avant-leur-Rendez-vous-Envoyer-un-message-au-Patient 2024-10-21T19:29:16Z https://support.cognisantmd.com/hc/en-us/articles/360003411091-Before-their-Appointment-Send-Patient-Reminders 2024-10-21T19:29:24Z https://support.cognisantmd.com/hc/fr/articles/360003411091-Avant-leur-Rendez-vous-Envoyer-des-rappels-aux-Patients 2024-10-21T19:29:24Z https://support.cognisantmd.com/hc/en-us/articles/360003459071-Email-Delivery-Issues-Relating-to-Friday-s-Server-Migration-RESOLVED 2019-06-19T15:37:30Z https://support.cognisantmd.com/hc/en-us/articles/360003461091-Ocean-Server-Upgrade-May-8-2018-Release-Notes 2018-05-07T21:25:23Z https://support.cognisantmd.com/hc/en-us/articles/360003462611-Ocean-Performance-Issues-related-to-Friday-s-Server-Migration-RESOLVED 2019-06-19T15:37:40Z https://support.cognisantmd.com/hc/en-us/articles/360003475032-PS-Suite-Ocean-Custom-Form-3-96-Release-Notes 2018-05-11T15:44:37Z https://support.cognisantmd.com/hc/en-us/articles/360003756711-Scheduled-Maintenance-for-May-18-2018 2018-05-10T18:48:04Z https://support.cognisantmd.com/hc/en-us/articles/360003800892-PS-Suite-Ocean-eReferral-Form-1-54-Release-Notes 2018-05-11T15:52:14Z https://support.cognisantmd.com/hc/en-us/articles/360003807892-Add-Manage-Favourites-on-the-Ocean-Healthmap 2025-03-17T19:54:12Z https://support.cognisantmd.com/hc/fr/articles/360003807892-Ajouter-et-g%C3%A9rer-les-favoris-sur-la-Healthmap-de-l-Ocean 2025-03-17T19:54:12Z https://support.cognisantmd.com/hc/en-us/articles/360003808252-OceanConnect-v51-Release-Notes 2018-05-11T20:15:24Z https://support.cognisantmd.com/hc/en-us/articles/360003808772-OceanConnect-v52-Release-Notes 2018-05-11T20:32:42Z https://support.cognisantmd.com/hc/en-us/articles/360003809052-OceanConnect-v53-Release-Notes 2018-05-11T20:53:10Z https://support.cognisantmd.com/hc/en-us/articles/360003824571-Tablet-Release-Notes-v166 2018-05-11T19:48:16Z 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https://support.cognisantmd.com/hc/en-us/articles/360004263631-Using-Ocean-to-Automate-Flu-Shot-Invitations-and-Screening 2024-10-21T19:29:17Z https://support.cognisantmd.com/hc/fr/articles/360004263631-Utilisation-de-l-Ocean-pour-automatiser-les-invitations-et-le-d%C3%A9pistage-des-vaccins-contre-la-grippe 2024-10-21T19:29:17Z https://support.cognisantmd.com/hc/en-us/articles/360004287492-Ocean-Service-Interruptions-May-30-2018-RESOLVED 2019-12-19T23:18:53Z https://support.cognisantmd.com/hc/en-us/articles/360004292132-What-is-OceanMD-Ocean-s-Role-Under-PHIPA 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360004292132-Quel-est-le-r%C3%B4le-d-OceanMD-Ocean-en-vertu-de-la-LPRPS 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360004300672-Backing-Up-Your-eReferrals 2025-03-17T20:08:36Z https://support.cognisantmd.com/hc/fr/articles/360004300672-Sauvegarde-de-vos-orientations-%C3%A9lectroniques 2025-03-17T20:08:36Z https://support.cognisantmd.com/hc/en-us/articles/360004301171-Using-Ocean-to-Automate-Mental-Health-Screening 2024-10-21T19:22:24Z https://support.cognisantmd.com/hc/fr/articles/360004301171-Utilisation-de-l-Ocean-pour-automatiser-le-d%C3%A9pistage-de-la-sant%C3%A9-mentale 2024-10-21T19:22:24Z https://support.cognisantmd.com/hc/en-us/articles/360004311031-Privacy-Policy-How-does-OceanMD-adhere-to-the-10-Privacy-Principles-of-PHIPA 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360004311031-Politique-de-confidentialit%C3%A9-Comment-OceanMD-respecte-t-il-les-10-principes-de-confidentialit%C3%A9-de-la-LPRPS 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360004328411-Telus-API-Issue-impacting-OceanConnect-Users 2019-06-19T15:26:11Z https://support.cognisantmd.com/hc/en-us/articles/360004333472-PS-Suite-Tracking-Pending-Tests-Consults-with-Ocean-eReferrals 2025-03-17T19:40:57Z https://support.cognisantmd.com/hc/fr/articles/360004333472-PS-Suite-Suivi-des-Tests-Consultations-en-attente-avec-les-eOrientations-Ocean 2025-03-17T19:40:57Z https://support.cognisantmd.com/hc/en-us/articles/360004344871-URLs-and-IPs-That-Need-to-be-Allowlisted-for-Ocean 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/fr/articles/360004344871-URLs-et-IPs-%C3%A0-ajouter-%C3%A0-la-liste-blanche-pour-Ocean 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/en-us/articles/360004345231-How-does-OceanMD-validate-health-service-directory-listings-as-legitimate-healthcare-providers 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360004345231-Comment-OceanMD-valide-t-il-les-annonces-de-r%C3%A9pertoire-de-services-de-sant%C3%A9-en-tant-que-fournisseurs-de-soins-de-sant%C3%A9-l%C3%A9gitimes 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360004346031-ONTARIO-How-does-OceanMD-validate-referrers-as-legitimate-health-service-providers-HSPs-under-PHIPA 2025-03-17T15:29:48Z https://support.cognisantmd.com/hc/fr/articles/360004346031-ONTARIO-Comment-OceanMD-valide-t-il-les-r%C3%A9f%C3%A9rents-en-tant-que-fournisseurs-de-services-de-sant%C3%A9-l%C3%A9gitimes-FSS-en-vertu-de-la-LPRPS 2025-03-17T15:29:48Z https://support.cognisantmd.com/hc/en-us/articles/360004384571-Viewing-a-Patient-s-Referral-History 2025-05-20T16:46:51Z https://support.cognisantmd.com/hc/fr/articles/360004384571-Affichage-de-l-historique-des-r%C3%A9f%C3%A9rences-d-un-patient 2025-05-20T16:46:51Z https://support.cognisantmd.com/hc/en-us/articles/360004387832-What-personal-health-information-PHI-is-stored-in-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360004387832-Quelles-informations-personnelles-sur-la-sant%C3%A9-RPS-sont-stock%C3%A9es-dans-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360004389792-How-do-I-protect-the-privacy-of-my-site-s-shared-encryption-key 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360004389792-Comment-prot%C3%A9ger-la-confidentialit%C3%A9-de-la-cl%C3%A9-de-chiffrement-partag%C3%A9e-de-mon-site 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360004418692-PS-Suite-Ocean-Custom-Form-3-97-Release-Notes 2018-06-25T17:46:53Z https://support.cognisantmd.com/hc/en-us/articles/360004420592-PS-Suite-Ocean-eReferral-Form-1-55-Release-Notes 2018-06-19T21:28:34Z https://support.cognisantmd.com/hc/en-us/articles/360004420892-Accessing-Patient-IDs-for-Troubleshooting-Purposes 2025-04-28T15:08:23Z https://support.cognisantmd.com/hc/fr/articles/360004420892-Acc%C3%A9der-aux-identifiants-des-patients-%C3%A0-des-fins-de-d%C3%A9pannage 2025-04-28T15:08:23Z https://support.cognisantmd.com/hc/en-us/articles/360004428892-Using-the-PS-Suite-Messaging-Module-to-Follow-Up-with-eReferrals 2025-03-17T19:36:50Z https://support.cognisantmd.com/hc/fr/articles/360004428892-Utilisation-du-module-de-messagerie-PS-Suite-pour-le-suivi-des-eOrientations 2025-03-17T19:36:50Z https://support.cognisantmd.com/hc/en-us/articles/360004430832-How-can-I-save-an-eConsult-and-or-eReferral-for-completion-at-a-later-time 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/fr/articles/360004430832-Comment-puis-je-sauvegarder-une-consultation-%C3%A9lectronique-et-ou-une-eOrientation-pour-la-compl%C3%A9ter-ult%C3%A9rieurement 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/en-us/articles/360004449131-Set-Up-Your-Site-to-Receive-Walk-Ins 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/fr/articles/360004449131-Configurer-votre-site-pour-accepter-les-patients-sans-rendez-vous 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/en-us/articles/360004472211-PS-Suite-Ocean-Toolbar-5-13-Release-Notes 2018-09-25T19:40:17Z https://support.cognisantmd.com/hc/en-us/articles/360004480092-Ocean-Server-Upgrade-June-5-2018-Release-Notes 2018-06-05T20:42:59Z https://support.cognisantmd.com/hc/en-us/articles/360004507972-Using-Ocean-to-Collect-Patient-Feedback 2024-10-21T19:29:20Z https://support.cognisantmd.com/hc/fr/articles/360004507972-Utilisation-de-l-Ocean-pour-recueillir-les-retours-des-patients 2024-10-21T19:29:20Z https://support.cognisantmd.com/hc/en-us/articles/360004599932-Privacy-Risk-Findings 2024-11-25T18:14:57Z https://support.cognisantmd.com/hc/fr/articles/360004599932-R%C3%A9sultats-des-risques-de-confidentialit%C3%A9 2024-11-25T18:14:57Z https://support.cognisantmd.com/hc/en-us/articles/360004614491-Link-User-EMR-Accounts-to-Ocean-User-Accounts 2025-03-17T19:52:41Z https://support.cognisantmd.com/hc/fr/articles/360004614491-Lier-les-comptes-DM%C3%89-des-Utilisateurs-aux-comptes-Utilisateur-Ocean 2025-03-17T19:52:41Z https://support.cognisantmd.com/hc/en-us/articles/360004632091-OceanConnect-v54-Release-Notes 2018-06-06T21:12:04Z https://support.cognisantmd.com/hc/en-us/articles/360004636612-Complimentary-Kiosk-SimulCharge-Replacement-Offer 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/360004648252-Basic-Website-Forms-Management-Workflow 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/fr/articles/360004648252-Acheminement-de-base-pour-la-gestion-des-formulaires-de-site-Web 2025-04-28T15:10:08Z https://support.cognisantmd.com/hc/en-us/articles/360004732812-Tablet-Release-Notes-v167 2018-06-12T15:05:06Z https://support.cognisantmd.com/hc/en-us/articles/360004750571-Keeping-Track-of-eForm-Changes-with-eForm-History 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/fr/articles/360004750571-Suivi-des-modifications-de-formulaire-%C3%A9lectronique-avec-l-historique-des-formulaires-%C3%A9lectroniques 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/en-us/articles/360004888012-Ocean-Server-Upgrade-June-19-2018-Release-Notes 2018-06-19T21:26:12Z https://support.cognisantmd.com/hc/en-us/articles/360004973751-Using-Form-Memory 2024-11-08T14:29:48Z https://support.cognisantmd.com/hc/fr/articles/360004973751-Utilisation-de-la-m%C3%A9moire-de-formulaire 2024-11-08T14:29:48Z https://support.cognisantmd.com/hc/en-us/articles/360004976811-Writing-Tablet-Rules-Based-on-Form-Memory 2024-11-08T14:32:42Z https://support.cognisantmd.com/hc/fr/articles/360004976811-R%C3%A8gles-de-la-tablette-d-%C3%A9criture-bas%C3%A9es-sur-la-m%C3%A9moire-de-forme 2024-11-08T14:32:42Z https://support.cognisantmd.com/hc/en-us/articles/360005051251-Keyboard-shortcuts-in-the-eForm-Editor 2024-11-08T15:31:15Z https://support.cognisantmd.com/hc/fr/articles/360005051251-Raccourcis-clavier-dans-l-%C3%A9diteur-de-formulaire-%C3%A9lectronique 2024-11-08T15:31:15Z https://support.cognisantmd.com/hc/en-us/articles/360005068852-Ocean-Service-Interruptions-June-25-2018-RESOLVED 2019-12-19T23:17:56Z https://support.cognisantmd.com/hc/en-us/articles/360005080351-Why-do-extra-notes-sometimes-download-into-the-patient-chart-from-the-previous-visit 2024-11-25T18:01:00Z https://support.cognisantmd.com/hc/fr/articles/360005080351-Pourquoi-des-notes-suppl%C3%A9mentaires-se-t%C3%A9l%C3%A9chargent-elles-parfois-dans-le-dossier-du-patient-%C3%A0-partir-de-la-visite-pr%C3%A9c%C3%A9dente 2024-11-25T18:01:00Z https://support.cognisantmd.com/hc/en-us/articles/360005089871-OceanConnect-v55-Release-Notes 2018-06-22T16:34:42Z https://support.cognisantmd.com/hc/en-us/articles/360005089931-OceanConnect-v56-Release-Notes 2018-06-22T16:34:57Z https://support.cognisantmd.com/hc/en-us/articles/360005090151-Tablet-Release-Notes-v168 2018-06-22T16:41:59Z https://support.cognisantmd.com/hc/en-us/articles/360006563812-PS-Suite-Ocean-Custom-Form-3-98-Release-Notes 2018-06-29T17:54:18Z https://support.cognisantmd.com/hc/en-us/articles/360006660772--Ocean-Server-Upgrade-July-4-2018-Release-Notes 2018-07-03T19:10:28Z https://support.cognisantmd.com/hc/en-us/articles/360006687612-Setting-Up-Ocean-Cloud-Connect 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/fr/articles/360006687612-Configuration-de-Ocean-Cloud-Connect 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/en-us/articles/360006710852-Ontario-MoH-HCV-Service-Outage-July-5-2018-RESOLVED 2019-06-19T15:38:08Z https://support.cognisantmd.com/hc/en-us/articles/360006721832-Ocean-Health-Map-Service-Interruption-July-5-2018-RESOLVED 2019-06-19T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/360006849531-Sending-Support-Tickets-What-You-Need-to-Know 2024-11-08T14:25:15Z https://support.cognisantmd.com/hc/fr/articles/360006849531-Envoyer-des-tickets-de-support-Ce-que-vous-devez-savoir 2024-11-08T14:25:15Z https://support.cognisantmd.com/hc/en-us/articles/360006857111-PS-Suite-Ocean-Toolbar-5-14-Release-Notes 2018-06-29T17:51:34Z https://support.cognisantmd.com/hc/en-us/articles/360006949151-Accuro-API-Issue-impacting-OceanConnect-Users-RESOLVED 2019-06-19T15:31:15Z https://support.cognisantmd.com/hc/en-us/articles/360006993752-Guide-to-the-Ocean-Portal 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/fr/articles/360006993752-Guide-du-Portail-Ocean 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/en-us/articles/360007151131-Making-Changes-to-Your-Cloud-Connect-Configuration 2024-11-25T17:54:49Z https://support.cognisantmd.com/hc/fr/articles/360007151131-Apporter-des-modifications-%C3%A0-votre-configuration-Cloud-Connect 2024-11-25T17:54:49Z https://support.cognisantmd.com/hc/en-us/articles/360007247211-Outside-the-Office-Manage-General-Inquiries-through-Website-Forms 2024-10-21T19:29:18Z https://support.cognisantmd.com/hc/fr/articles/360007247211-En-dehors-du-bureau-G%C3%A9rer-les-demandes-g%C3%A9n%C3%A9rales-via-les-formulaires-du-site-Web 2024-10-21T19:29:18Z https://support.cognisantmd.com/hc/en-us/articles/360007257551-PS-Suite-Guide-to-the-Ocean-Toolbar 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/fr/articles/360007257551-PS-Suite-Guide-de-la-barre-d-outils-Ocean 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/en-us/articles/360007315271-Set-Up-Sender-Email-Notifications 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/fr/articles/360007315271-Configurer-les-notifications-par-e-mail-de-l-exp%C3%A9diteur 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/en-us/articles/360007319892-About-Ocean-Cloud-Connect 2024-11-25T17:37:40Z https://support.cognisantmd.com/hc/fr/articles/360007319892-%C3%80-propos-de-Ocean-Cloud-Connect 2024-11-25T17:37:40Z https://support.cognisantmd.com/hc/en-us/articles/360007540291-Ocean-Server-Upgrade-July-17-2018-Release-Notes 2018-07-18T14:55:16Z https://support.cognisantmd.com/hc/en-us/articles/360007608852-How-does-Ocean-keep-PHI-secure-in-email 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360007608852-Comment-Ocean-garde-t-il-les-RPS-s%C3%A9curis%C3%A9s-dans-les-courriels 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360008510311-PS-Suite-Changing-Ocean-Settings-Through-the-Ocean-Custom-Form 2024-11-25T18:09:33Z https://support.cognisantmd.com/hc/fr/articles/360008510311-PS-Suite-Modification-des-param%C3%A8tres-de-l-Ocean-via-le-formulaire-personnalis%C3%A9-de-l-Ocean 2024-11-25T18:09:33Z https://support.cognisantmd.com/hc/en-us/articles/360009516851-Understanding-Patient-Status-Icons-in-the-Ocean-Portal 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/fr/articles/360009516851-Comprendre-les-ic%C3%B4nes-d-%C3%A9tat-du-patient-dans-le-Portail-Ocean 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/en-us/articles/360010085452-PS-Suite-Ocean-Toolbar-5-15-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2018-08-31T15:32:22Z https://support.cognisantmd.com/hc/en-us/articles/360011162892-Ocean-Server-Upgrade-July-31-2018-Release-Notes 2018-08-01T13:20:48Z https://support.cognisantmd.com/hc/en-us/articles/360011289132-How-do-I-turn-off-birthday-validation-on-my-kiosk-tablets 2024-10-22T17:45:27Z https://support.cognisantmd.com/hc/fr/articles/360011289132-Comment-puis-je-d%C3%A9sactiver-la-validation-de-la-date-de-naissance-sur-mes-tablettes-en-libre-service 2024-10-22T17:45:27Z https://support.cognisantmd.com/hc/en-us/articles/360012088012-Customize-your-Cloud-Connect-Configuration 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/fr/articles/360012088012-Personnaliser-la-configuration-de-votre-Cloud-Connect 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/en-us/articles/360012447812-OceanConnect-v57-Release-Notes 2018-08-07T20:48:32Z https://support.cognisantmd.com/hc/en-us/articles/360012449272-OceanConnect-v58-Release-Notes 2018-08-07T21:19:43Z https://support.cognisantmd.com/hc/en-us/articles/360013127732-Ocean-Server-Upgrade-Aug-14-2018-Release-Notes 2018-08-14T22:24:24Z https://support.cognisantmd.com/hc/en-us/articles/360013133952-Tablet-Release-Notes-v169 2018-08-14T23:02:06Z https://support.cognisantmd.com/hc/en-us/articles/360013134032-Tablet-Release-Notes-v170 2018-08-14T23:04:37Z https://support.cognisantmd.com/hc/en-us/articles/360013134252-Tablet-Release-Notes-v171 2018-08-14T23:16:11Z https://support.cognisantmd.com/hc/en-us/articles/360013360491-Tablet-Release-Notes-v172 2018-08-14T23:18:42Z https://support.cognisantmd.com/hc/en-us/articles/360013776892-What-Health-Service-Categories-are-available-for-eConsults-and-or-eReferrals 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/fr/articles/360013776892-Quelles-cat%C3%A9gories-de-services-de-sant%C3%A9-sont-disponibles-pour-les-consultations-%C3%A9lectroniques-et-ou-les-eOrientations 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/en-us/articles/360013989951-Re-Authenticating-Ocean-Cloud-Connect 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/fr/articles/360013989951-R%C3%A9-authentification-de-Cloud-Connect-d-Ocean 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/en-us/articles/360014060032-How-do-I-add-dates-affecting-readiness-to-consult-treat-to-an-eReferral 2025-03-17T19:47:31Z https://support.cognisantmd.com/hc/fr/articles/360014060032-Comment-ajouter-des-dates-affectant-la-disponibilit%C3%A9-pour-consulter-traiter-%C3%A0-une-eOrientation 2025-03-17T19:47:31Z https://support.cognisantmd.com/hc/en-us/articles/360015017232-Ocean-Server-Upgrade-Aug-28-2018-Release-Notes 2018-08-28T21:33:09Z https://support.cognisantmd.com/hc/en-us/articles/360015178252-PS-Suite-Ocean-Toolbar-5-16-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2018-08-31T14:39:36Z https://support.cognisantmd.com/hc/en-us/articles/360015343771-What-do-the-icons-and-buttons-mean 2025-03-17T20:04:08Z https://support.cognisantmd.com/hc/fr/articles/360015343771-Que-signifient-les-ic%C3%B4nes-et-les-boutons 2025-03-17T20:04:08Z https://support.cognisantmd.com/hc/en-us/articles/360015379751-PS-Suite-Ocean-Custom-Form-3-98-and-3-99-Release-Notes 2018-08-31T14:39:31Z https://support.cognisantmd.com/hc/en-us/articles/360015490351-PS-Suite-How-do-I-change-the-Ocean-Site-that-my-Ocean-Toolbar-is-connected-to 2024-11-25T17:44:20Z https://support.cognisantmd.com/hc/fr/articles/360015490351-PS-Suite-Comment-changer-le-site-Ocean-auquel-ma-barre-d-outils-Ocean-est-connect%C3%A9e 2024-11-25T17:44:20Z https://support.cognisantmd.com/hc/en-us/articles/360015660492-Med-Access-Configure-the-Ocean-Integration-Module 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/fr/articles/360015660492-Med-Access-Configurer-le-module-d-int%C3%A9gration-Ocean 2024-10-21T19:22:40Z https://support.cognisantmd.com/hc/en-us/articles/360015722292-Issue-impacting-Cloud-Connect-Accuro-Users-RESOLVED 2019-06-19T15:31:32Z https://support.cognisantmd.com/hc/en-us/articles/360015769471-PS-Suite-Why-are-some-appointment-providers-or-appointment-schedules-missing-in-the-Cloud-Connect-setup 2024-11-25T17:37:24Z https://support.cognisantmd.com/hc/fr/articles/360015769471-PS-Suite-Pourquoi-certains-fournisseurs-de-rendez-vous-ou-plannings-de-rendez-vous-sont-ils-manquants-dans-la-configuration-Cloud-Connect 2024-11-25T17:37:24Z https://support.cognisantmd.com/hc/en-us/articles/360015770332-PS-Suite-Ocean-Toolbar-5-17-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2018-09-25T20:13:59Z https://support.cognisantmd.com/hc/en-us/articles/360015770532-PS-Suite-Ocean-Custom-Form-4-00-Release-Notes 2018-10-18T10:21:06Z https://support.cognisantmd.com/hc/en-us/articles/360015824331-New-Feature-Announcements-in-Ocean 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/360015827271-Ocean-Server-Upgrade-Sept-11-2018-Release-Notes 2018-09-12T00:58:31Z https://support.cognisantmd.com/hc/en-us/articles/360015862892-Ontario-MoH-HCV-Service-Outage-September-18-2018-RESOLVED 2019-06-19T15:38:24Z https://support.cognisantmd.com/hc/en-us/articles/360015980371-PS-Suite-Ocean-eReferral-Form-1-56-Release-Notes 2018-09-14T16:34:02Z https://support.cognisantmd.com/hc/en-us/articles/360016146712-PS-Suite-Ocean-Toolbar-5-18-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2018-09-25T20:21:26Z https://support.cognisantmd.com/hc/en-us/articles/360016234371-Tablet-Rule-Support-per-EMR-Integration 2024-10-22T17:45:27Z https://support.cognisantmd.com/hc/fr/articles/360016234371-Prise-en-charge-de-la-r%C3%A8gle-des-tablettes-par-int%C3%A9gration-EMR 2024-10-22T17:45:27Z https://support.cognisantmd.com/hc/en-us/articles/360016357151-Ocean-Server-Upgrade-Sept-25-2018-Release-Notes 2018-09-25T20:24:48Z https://support.cognisantmd.com/hc/en-us/articles/360016361792-How-do-I-deactivate-or-delete-a-Website-Form-Link 2024-11-25T17:43:48Z https://support.cognisantmd.com/hc/fr/articles/360016361792-Comment-d%C3%A9sactiver-ou-supprimer-un-lien-de-formulaire-de-site-Web 2024-11-25T17:43:48Z https://support.cognisantmd.com/hc/en-us/articles/360016576171-How-do-I-cancel-my-Ocean-services 2025-09-24T19:44:44Z https://support.cognisantmd.com/hc/fr/articles/360016576171-Comment-puis-je-annuler-mes-services-Ocean 2025-09-24T19:44:44Z https://support.cognisantmd.com/hc/en-us/articles/360017783631-Ocean-Server-Upgrade-Oct-9-2018-Release-Notes 2018-10-10T13:24:11Z https://support.cognisantmd.com/hc/en-us/articles/360017868872-What-do-the-different-folders-mean-in-the-eReferrals-eConsults-page 2025-07-21T17:09:49Z https://support.cognisantmd.com/hc/fr/articles/360017868872-Que-signifient-les-diff%C3%A9rents-dossiers-sur-la-page-des-Orientations-%C3%A9lectroniques-et-Consultations-%C3%A9lectroniques 2025-07-21T17:09:49Z https://support.cognisantmd.com/hc/en-us/articles/360018294712-PS-Suite-Ocean-Toolbar-5-19-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2019-01-10T20:27:59Z https://support.cognisantmd.com/hc/en-us/articles/360018334512-Managing-Calculated-and-Self-Reported-Wait-Times 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/fr/articles/360018334512-Gestion-des-d%C3%A9lais-d-attente-calcul%C3%A9s-et-auto-d%C3%A9clar%C3%A9s 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/en-us/articles/360018408332-TELUS-API-issue-impacting-Cloud-Connect-and-OceanConnect-users-RESOLVED 2019-06-19T15:33:01Z https://support.cognisantmd.com/hc/en-us/articles/360018410712-Ocean-Server-Upgrade-Oct-23-2018-Release-Notes 2018-10-25T14:35:23Z https://support.cognisantmd.com/hc/en-us/articles/360018414932-Where-can-I-get-reports-on-Ocean-usage 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/fr/articles/360018414932-O%C3%B9-puis-je-obtenir-des-rapports-sur-l-utilisation-d-Ocean 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/en-us/articles/360018564451-PS-Suite-Ocean-Custom-Form-4-03-Release-Notes 2019-01-10T21:09:01Z https://support.cognisantmd.com/hc/en-us/articles/360018599971-How-do-I-add-a-catchment-area-to-my-Directory-Listing-on-the-Ocean-Healthmap 2026-03-06T14:14:13Z https://support.cognisantmd.com/hc/fr/articles/360018599971-Comment-ajouter-une-zone-de-desserte-%C3%A0-ma-Directory-Listing-sur-l-Ocean-Healthmap 2026-03-06T14:14:13Z https://support.cognisantmd.com/hc/en-us/articles/360018660671-Attach-Card-Reader 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/fr/articles/360018660671-Connecter-le-lecteur-de-carte 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/en-us/articles/360018750652-TELUS-API-outage-impacting-All-TELUS-Clients-RESOLVED 2019-06-19T15:33:10Z https://support.cognisantmd.com/hc/en-us/articles/360018987512-How-are-wait-times-calculated-in-Ocean 2026-03-17T15:40:48Z https://support.cognisantmd.com/hc/fr/articles/360018987512-Comment-les-temps-d-attente-sont-ils-calcul%C3%A9s-dans-Ocean 2026-03-17T15:40:48Z https://support.cognisantmd.com/hc/en-us/articles/360019184231-OceanConnect-Tablet-App-End-of-Support-Notice 2018-11-07T19:14:18Z https://support.cognisantmd.com/hc/en-us/articles/360019186891-Ocean-Server-Upgrade-Nov-6-2018-Release-Notes 2018-11-07T16:18:00Z https://support.cognisantmd.com/hc/en-us/articles/360019820392-Med-Access-Set-Up-Ocean-Cloud-Connect 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/fr/articles/360019820392-Med-Access-Configuration-de-Ocean-Cloud-Connect 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/en-us/articles/360019850851-Adding-a-Support-Site-to-Your-Site 2025-01-23T15:31:33Z https://support.cognisantmd.com/hc/fr/articles/360019850851-Ajouter-un-site-de-support-%C3%A0-votre-site 2025-01-23T15:31:33Z https://support.cognisantmd.com/hc/en-us/articles/360019903732-Why-am-I-seeing-notes-and-or-demographic-updates-in-the-wrong-chart 2024-10-22T17:45:29Z https://support.cognisantmd.com/hc/fr/articles/360019903732-Pourquoi-est-ce-que-je-vois-des-notes-et-ou-des-mises-%C3%A0-jour-d%C3%A9mographiques-dans-le-mauvais-dossier 2024-10-22T17:45:29Z https://support.cognisantmd.com/hc/en-us/articles/360019958592-PS-Suite-Ocean-eReferral-Form-1-57-Release-Notes 2018-11-28T19:22:06Z https://support.cognisantmd.com/hc/en-us/articles/360020012552-CognisantMD-Office-Closure-due-to-Flood 2022-02-12T15:59:15Z https://support.cognisantmd.com/hc/en-us/articles/360020130111-Ocean-Server-Upgrade-Nov-20-2018-Release-Notes 2018-11-22T17:10:54Z https://support.cognisantmd.com/hc/en-us/articles/360020178172-Accuro-API-Issue-Impacting-Cloud-Connect-and-OceanConnect-Users-RESOLVED 2019-06-19T15:27:00Z https://support.cognisantmd.com/hc/en-us/articles/360020210551-Now-Live-Wait-Times-in-Ocean-for-Diagnostic-Imaging 2019-01-16T18:50:51Z https://support.cognisantmd.com/hc/en-us/articles/360020396371-How-do-I-sync-a-new-provider-schedule-into-Ocean 2024-11-25T17:43:35Z https://support.cognisantmd.com/hc/fr/articles/360020396371-Comment-synchroniser-un-nouvel-horaire-de-fournisseur-dans-Ocean 2024-11-25T17:43:35Z https://support.cognisantmd.com/hc/en-us/articles/360020399672-Ocean-Server-Upgrade-Dec-4-2018-Release-Notes 2018-12-06T22:03:19Z https://support.cognisantmd.com/hc/en-us/articles/360020440591-Why-was-my-Cloud-Connect-server-deauthorized 2024-11-25T17:37:09Z https://support.cognisantmd.com/hc/fr/articles/360020440591-Pourquoi-mon-serveur-Cloud-Connect-a-t-il-%C3%A9t%C3%A9-d%C3%A9sautoris%C3%A9 2024-11-25T17:37:09Z https://support.cognisantmd.com/hc/en-us/articles/360020552551-Telus-API-Issue-Impacting-Ocean-Demographics-Updates-for-PS-Suite-RESOLVED-in-PSS-5-12-407 2019-06-19T15:33:18Z https://support.cognisantmd.com/hc/en-us/articles/360020586172-Tablet-Release-Notes-v174 2018-12-11T23:48:27Z https://support.cognisantmd.com/hc/en-us/articles/360020586332-Tablet-Release-Notes-v175 2018-12-12T14:23:17Z https://support.cognisantmd.com/hc/en-us/articles/360020586652-Tablet-Release-Notes-v176 2018-12-11T23:50:24Z https://support.cognisantmd.com/hc/en-us/articles/360020587032-Tablet-Release-Notes-v177 2018-12-11T23:53:23Z https://support.cognisantmd.com/hc/en-us/articles/360020640672-Understanding-Trustees-Custodians-in-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360020640672-Comprendre-les-fiduciaires-gardiens-dans-l-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360020666631-Telus-API-Issue-Impacting-OceanConnect-Note-Uploads-for-PS-Suite-RESOLVED 2019-06-19T15:33:29Z https://support.cognisantmd.com/hc/en-us/articles/360020842711-Tablet-Release-Notes-v173 2018-12-11T23:47:53Z https://support.cognisantmd.com/hc/en-us/articles/360020843711-Tablet-Release-Notes-v178 2018-12-12T00:05:30Z https://support.cognisantmd.com/hc/en-us/articles/360021275351-Ocean-Server-Upgrade-Dec-18-2018-Release-Notes 2018-12-21T20:49:54Z https://support.cognisantmd.com/hc/en-us/articles/360021484371-How-to-render-an-eForm-note-in-a-consult-letter-style-format 2024-11-08T15:32:19Z https://support.cognisantmd.com/hc/fr/articles/360021484371-Comment-rendre-une-note-de-formulaire-%C3%A9lectronique-dans-un-format-de-style-lettre-de-consultation 2024-11-08T15:32:19Z https://support.cognisantmd.com/hc/en-us/articles/360021854712-Ocean-Server-Upgrade-Jan-15-2019-Release-Notes 2019-01-16T19:33:02Z https://support.cognisantmd.com/hc/en-us/articles/360021967531-What-situations-cause-note-downloads-to-fail 2024-11-25T17:54:42Z https://support.cognisantmd.com/hc/fr/articles/360021967531-Quelles-situations-provoquent-l-%C3%A9chec-des-t%C3%A9l%C3%A9chargements-de-notes 2024-11-25T17:54:42Z https://support.cognisantmd.com/hc/en-us/articles/360022064471-Delay-Adding-Ocean-Online-Notes-to-EMR-Chart-Cloud-Connect-Ocean-Connect-Sites-Only-RESOLVED 2019-01-17T17:18:37Z https://support.cognisantmd.com/hc/en-us/articles/360022160171-Ocean-Security-Overview 2024-11-25T17:37:02Z https://support.cognisantmd.com/hc/fr/articles/360022160171-Aper%C3%A7u-de-la-s%C3%A9curit%C3%A9-dans-l-Ocean 2024-11-25T17:37:02Z https://support.cognisantmd.com/hc/en-us/articles/360022421132-Ocean-Server-Upgrade-Jan-29-2019-Release-Notes 2019-01-29T23:19:41Z https://support.cognisantmd.com/hc/en-us/articles/360022567592-PS-Suite-Advanced-Features-for-Sending-Appointment-Notifications 2025-03-17T19:30:57Z https://support.cognisantmd.com/hc/fr/articles/360022567592-Fonctionnalit%C3%A9s-avanc%C3%A9es-de-PS-Suite-pour-l-envoi-de-notifications-de-Rendez-vous 2025-03-17T19:30:57Z https://support.cognisantmd.com/hc/en-us/articles/360022768131-Can-I-add-multiple-patient-appointments-to-my-eReferral 2025-03-17T20:08:15Z https://support.cognisantmd.com/hc/fr/articles/360022768131-Puis-je-ajouter-plusieurs-rendez-vous-de-patients-%C3%A0-mon-eOrientation 2025-03-17T20:08:15Z https://support.cognisantmd.com/hc/en-us/articles/360024050631-Ocean-Server-Upgrade-Feb-12-2019-Release-Notes 2019-02-19T17:01:09Z https://support.cognisantmd.com/hc/en-us/articles/360024353332-Ocean-Server-Upgrade-Feb-26-2019-Release-Notes 2019-03-11T15:44:05Z https://support.cognisantmd.com/hc/en-us/articles/360024605952-Quick-Troubleshooting-Patient-Tablets 2024-10-22T14:55:52Z https://support.cognisantmd.com/hc/fr/articles/360024605952-D%C3%A9pannage-rapide-Tablettes-pour-patients 2024-10-22T14:55:52Z https://support.cognisantmd.com/hc/en-us/articles/360024606512-Quick-Troubleshooting-Check-In-Kiosks 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/fr/articles/360024606512-D%C3%A9pannage-rapide-Bornes-d-enregistrement 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/en-us/articles/360024610392-Quick-Troubleshooting-Cloud-Connect-Connection-Issues 2024-11-25T18:00:52Z https://support.cognisantmd.com/hc/fr/articles/360024610392-D%C3%A9pannage-rapide-Cloud-Connect-Probl%C3%A8mes-de-connexion 2024-11-25T18:00:52Z https://support.cognisantmd.com/hc/en-us/articles/360024638151-Enabling-Appointment-Confirmation-from-Patient-Reminders 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/fr/articles/360024638151-Activation-de-la-confirmation-de-rendez-vous-%C3%A0-partir-des-rappels-de-patients 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/en-us/articles/360024746192-Can-I-make-a-copy-of-a-received-referral 2025-03-17T20:08:51Z https://support.cognisantmd.com/hc/fr/articles/360024746192-Puis-je-faire-une-copie-d-une-recommandation-re%C3%A7ue 2025-03-17T20:08:51Z https://support.cognisantmd.com/hc/en-us/articles/360024819491-How-To-Enable-and-Disable-Two-Factor-Authentication 2026-03-06T14:12:33Z https://support.cognisantmd.com/hc/fr/articles/360024819491-Comment-activer-et-d%C3%A9sactiver-l-authentification-%C3%A0-deux-facteurs 2026-03-06T14:12:33Z https://support.cognisantmd.com/hc/en-us/articles/360024834772-PS-Suite-Ocean-Toolbar-5-21-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2019-03-11T20:43:24Z https://support.cognisantmd.com/hc/en-us/articles/360025134711-PS-Suite-Ocean-Custom-Form-4-04-Release-Notes 2019-03-11T20:46:03Z https://support.cognisantmd.com/hc/en-us/articles/360025154571-PS-Suite-Ocean-eReferral-Form-1-59-Release-Notes 2019-04-08T19:24:16Z https://support.cognisantmd.com/hc/en-us/articles/360025171931-Ocean-Server-Upgrade-Mar-12-2019-Release-Notes 2019-03-11T20:13:41Z https://support.cognisantmd.com/hc/en-us/articles/360025586112-TELUS-PSS-Layout-Crash-Issue 2019-06-19T15:27:32Z https://support.cognisantmd.com/hc/en-us/articles/360025658152-Ocean-Server-Upgrade-Mar-27-2019-Release-Notes 2019-03-28T14:49:45Z https://support.cognisantmd.com/hc/en-us/articles/360025691552-How-can-I-display-Ocean-Patient-Reference-Numbers-in-my-appointment-scheduler 2024-11-25T17:36:52Z https://support.cognisantmd.com/hc/fr/articles/360025691552-Comment-puis-je-afficher-les-num%C3%A9ros-de-r%C3%A9f%C3%A9rence-des-patients-de-l-Oc%C3%A9an-dans-mon-planificateur-de-rendez-vous 2024-11-25T17:36:52Z https://support.cognisantmd.com/hc/en-us/articles/360026231432-PS-Suite-Ocean-Toolbar-5-22-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2019-04-08T19:35:04Z https://support.cognisantmd.com/hc/en-us/articles/360026376912-Ocean-Server-Upgrade-Apr-9-2019-Release-Notes 2019-04-10T01:24:22Z https://support.cognisantmd.com/hc/en-us/articles/360026531191-Are-there-limits-to-the-number-of-files-that-can-be-attached-to-a-Patient-Message 2024-10-22T18:28:15Z https://support.cognisantmd.com/hc/fr/articles/360026531191-Y-a-t-il-des-limites-au-nombre-de-fichiers-pouvant-%C3%AAtre-attach%C3%A9s-%C3%A0-un-message-de-Patient 2024-10-22T18:28:15Z https://support.cognisantmd.com/hc/en-us/articles/360027122832-Ocean-Server-Upgrade-Apr-23-2019-Release-Notes 2019-04-23T21:35:26Z https://support.cognisantmd.com/hc/en-us/articles/360027271232-Tablet-Release-Notes-v179 2019-04-24T16:37:11Z https://support.cognisantmd.com/hc/en-us/articles/360027273572-Tablet-Release-Notes-v181 2019-04-24T16:38:22Z https://support.cognisantmd.com/hc/en-us/articles/360027557931-Tablet-Release-Notes-v180 2019-04-24T16:37:51Z https://support.cognisantmd.com/hc/en-us/articles/360027558411-Tablet-Release-Notes-v182 2019-04-24T16:38:31Z https://support.cognisantmd.com/hc/en-us/articles/360027558511-Tablet-Release-Notes-v183 2019-04-24T16:38:31Z https://support.cognisantmd.com/hc/en-us/articles/360027558551-Tablet-Release-Notes-v184 2019-04-24T16:38:54Z https://support.cognisantmd.com/hc/en-us/articles/360027592472-Tablet-Release-Notes-v185 2019-05-02T18:39:48Z https://support.cognisantmd.com/hc/en-us/articles/360027675451-PS-Suite-Why-didn-t-Ocean-set-the-mark-as-arrived-status-for-a-patient-at-check-in 2024-10-22T14:55:25Z https://support.cognisantmd.com/hc/fr/articles/360027675451-PS-Suite-Pourquoi-Ocean-n-a-t-il-pas-d%C3%A9fini-l-%C3%A9tat-marqu%C3%A9-comme-arriv%C3%A9-pour-un-patient-lors-de-l-enregistrement 2024-10-22T14:55:25Z https://support.cognisantmd.com/hc/en-us/articles/360027749551-PS-Suite-Ocean-eReferral-Form-1-61-Release-Notes 2019-04-29T20:49:12Z https://support.cognisantmd.com/hc/en-us/articles/360027807771-Accuro-API-Issue-Impacting-All-Accuro-Ocean-Clients-RESOLVED 2019-06-19T15:31:43Z https://support.cognisantmd.com/hc/en-us/articles/360027952132-PS-Suite-Ocean-Toolbar-5-23-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2019-05-10T17:25:36Z https://support.cognisantmd.com/hc/en-us/articles/360027956352-PS-Suite-Ocean-Custom-Form-4-06-Release-Notes 2019-05-10T17:37:41Z https://support.cognisantmd.com/hc/en-us/articles/360028175611-PS-Suite-Ocean-Attachment-Exporter-1-13-Release-Notes 2019-05-13T19:22:16Z https://support.cognisantmd.com/hc/en-us/articles/360028205572-Can-you-describe-the-network-flow-of-data-in-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360028205572-Pouvez-vous-d%C3%A9crire-le-flux-de-donn%C3%A9es-du-r%C3%A9seau-dans-l-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360028365291-PS-Suite-Ocean-Attachment-Exporter-2-00-Release-Notes 2019-05-24T16:43:24Z https://support.cognisantmd.com/hc/en-us/articles/360028387271-Ocean-Server-Upgrade-May-14-2019-Release-Notes 2019-05-15T16:22:21Z https://support.cognisantmd.com/hc/en-us/articles/360028480532-PS-Suite-Ocean-Custom-Form-4-07-Release-Notes 2019-06-10T20:54:47Z https://support.cognisantmd.com/hc/en-us/articles/360028856132-Ocean-Server-Upgrade-June-4-2019-Release-Notes 2019-06-05T14:54:25Z https://support.cognisantmd.com/hc/en-us/articles/360028916211-How-do-I-find-my-TELUS-Client-ID 2024-11-25T17:36:43Z https://support.cognisantmd.com/hc/fr/articles/360028916211-Comment-puis-je-trouver-mon-identifiant-client-TELUS 2024-11-25T17:36:43Z https://support.cognisantmd.com/hc/en-us/articles/360029020271-Accuro-API-Issue-Impacting-All-Accuro-Ocean-Clients-RESOLVED 2019-06-19T15:27:48Z https://support.cognisantmd.com/hc/en-us/articles/360029183251-TELUS-PS-Suite-Ocean-Note-Overwrite-Issue 2019-12-09T19:58:10Z 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https://support.cognisantmd.com/hc/en-us/articles/360029971031-Save-Sent-or-Received-eReferrals-eConsults-as-a-Document-Instead-of-an-Encounter-Note 2025-10-31T01:03:00Z https://support.cognisantmd.com/hc/fr/articles/360029971031-Sauvegarder-les-eOrientations-Consultations-%C3%A9lectroniques-envoy%C3%A9es-ou-re%C3%A7ues-en-tant-que-Document-au-lieu-d-une-Note-de-Rencontre 2025-10-31T01:03:00Z https://support.cognisantmd.com/hc/en-us/articles/360030136051-Accuro-Ocean-Integration-Issue-RESOLVED 2019-07-02T16:02:00Z https://support.cognisantmd.com/hc/en-us/articles/360030137071-Ocean-Accuro-Integration-Alert-RESOLVED 2019-07-02T16:02:33Z https://support.cognisantmd.com/hc/en-us/articles/360030997572-PS-Suite-Ocean-eReferral-Form-1-63-Release-Notes 2019-08-06T16:04:49Z https://support.cognisantmd.com/hc/en-us/articles/360031081491-Ocean-Server-Upgrade-July-16-2019-Release-Notes 2019-07-19T17:38:51Z https://support.cognisantmd.com/hc/en-us/articles/360031337111-PS-Suite-Ocean-Attachment-Exporter-2-02-Release-Notes 2019-09-03T16:06:45Z https://support.cognisantmd.com/hc/en-us/articles/360031337131-PS-Suite-Ocean-Toolbar-5-24-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2019-09-03T16:03:25Z https://support.cognisantmd.com/hc/en-us/articles/360031411612-Ocean-Server-Upgrade-Aug-6-2019-Release-Notes 2019-08-06T22:39:06Z https://support.cognisantmd.com/hc/en-us/articles/360031918612-Ontario-MoH-HCV-Service-Outage-Resolved 2019-08-13T18:03:07Z https://support.cognisantmd.com/hc/en-us/articles/360032778372-TELUS-API-Service-Interruption-August-30-2019-RESOLVED 2019-08-30T13:58:22Z https://support.cognisantmd.com/hc/en-us/articles/360033044351-Ocean-Server-Upgrade-Aug-28-2019-Release-Notes 2019-08-28T21:46:11Z https://support.cognisantmd.com/hc/en-us/articles/360033297451-PS-Suite-Ocean-Custom-Form-4-08-Release-Notes 2019-09-03T16:16:59Z https://support.cognisantmd.com/hc/en-us/articles/360033298151-PS-Suite-Ocean-eReferral-Form-1-64-Release-Notes 2019-09-03T16:21:07Z https://support.cognisantmd.com/hc/en-us/articles/360033425832-TELUS-API-Service-Interruption-September-16-2019-RESOLVED 2019-09-16T20:07:08Z https://support.cognisantmd.com/hc/en-us/articles/360033463892-Ocean-Server-Upgrade-Sept-17-2019-Release-Notes 2019-09-18T04:04:32Z https://support.cognisantmd.com/hc/en-us/articles/360033864411-PS-Suite-Incomplete-eReferral-Form-1-02-Release-Notes 2019-09-25T21:35:04Z https://support.cognisantmd.com/hc/en-us/articles/360034562412-Restrict-certain-patients-when-booking-online 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/fr/articles/360034562412-Restreindre-certains-patients-lors-de-la-r%C3%A9servation-en-ligne 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/en-us/articles/360034649531-TELUS-API-Service-Interruption-Affecting-Appointment-Syncs-Oct-1-2019-RESOLVED 2019-10-01T14:24:02Z https://support.cognisantmd.com/hc/en-us/articles/360034918851-Ocean-Server-Upgrade-Oct-8th-2019-Release-Notes 2019-10-08T19:10:48Z https://support.cognisantmd.com/hc/en-us/articles/360034919811-Enabling-Ocean-Integrations 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/fr/articles/360034919811-Activation-des-int%C3%A9grations-Ocean 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/en-us/articles/360035015292-What-do-the-different-Action-Menu-Items-mean 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/fr/articles/360035015292-Que-signifient-les-diff%C3%A9rents-%C3%A9l%C3%A9ments-du-Menu-d-action 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/en-us/articles/360035616211-Ocean-Server-Upgrade-Oct-29th-2019-Release-Notes 2019-10-29T15:04:53Z https://support.cognisantmd.com/hc/en-us/articles/360035661311-Can-I-control-when-patients-can-cancel-their-appointments-booked-online 2026-03-06T14:12:59Z https://support.cognisantmd.com/hc/fr/articles/360035661311-Puis-je-contr%C3%B4ler-quand-les-patients-peuvent-annuler-leurs-rendez-vous-r%C3%A9serv%C3%A9s-en-ligne 2026-03-06T14:12:59Z https://support.cognisantmd.com/hc/en-us/articles/360036056772-Ocean-Server-Upgrade-Nov-19th-2019-Release-Notes 2019-11-20T14:40:47Z https://support.cognisantmd.com/hc/en-us/articles/360036090612-TELUS-API-Service-Interruption-November-20-2019-RESOLVED 2019-11-20T14:35:38Z https://support.cognisantmd.com/hc/en-us/articles/360037526632-PS-Suite-Incomplete-eReferral-Form-1-04-Release-Notes 2019-12-13T16:47:26Z https://support.cognisantmd.com/hc/en-us/articles/360037562151-Hiding-an-eForm-from-the-Ocean-Library 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/fr/articles/360037562151-Masquer-un-formulaire-%C3%A9lectronique-de-la-biblioth%C3%A8que-Ocean 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/en-us/articles/360037716091-Ocean-Server-Upgrade-Dec-10th-2019-Release-Notes 2019-12-11T15:22:21Z https://support.cognisantmd.com/hc/en-us/articles/360038416311-TELUS-API-Service-Interruption-January-2-2020-RESOLVED 2020-01-02T15:28:36Z https://support.cognisantmd.com/hc/en-us/articles/360038613352-Ocean-Server-Upgrade-Jan-21st-2020-Release-Notes 2020-01-21T16:45:05Z https://support.cognisantmd.com/hc/en-us/articles/360038947991-Cloud-Connect-Server-Migration-Planned-for-Saturday-Jan-18-2020-at-10-30pm-ET-COMPLETED 2020-01-19T04:32:25Z https://support.cognisantmd.com/hc/en-us/articles/360039605051-My-clinic-uses-a-VPN-to-remotely-access-our-EMR-How-can-we-review-and-create-Ocean-Patient-Messages-when-accessing-the-EMR-remotely 2024-10-22T18:34:19Z https://support.cognisantmd.com/hc/fr/articles/360039605051-Ma-clinique-utilise-un-VPN-pour-acc%C3%A9der-%C3%A0-distance-%C3%A0-notre-DM%C3%89-Comment-pouvons-nous-consulter-et-cr%C3%A9er-des-messages-de-patients-de-l-Ocean-en-acc%C3%A9dant-au-DM%C3%89-%C3%A0-distance 2024-10-22T18:34:19Z https://support.cognisantmd.com/hc/en-us/articles/360039665331-How-can-I-use-Alternate-IDs-to-check-in-existing-patients 2025-01-10T17:55:57Z https://support.cognisantmd.com/hc/fr/articles/360039665331-Comment-puis-je-utiliser-les-identifiants-alternatifs-pour-enregistrer-des-patients-existants 2025-01-10T17:55:57Z https://support.cognisantmd.com/hc/en-us/articles/360039685951-Ocean-Server-Upgrade-Feb-11th-2020-Release-Notes 2020-02-11T17:57:35Z https://support.cognisantmd.com/hc/en-us/articles/360040003712-Ocean-Server-Upgrade-Mar-3rd-2020-Release-Notes 2020-03-03T16:00:34Z https://support.cognisantmd.com/hc/en-us/articles/360040640971-TELUS-API-Service-Interruption-March-6-2020-RESOLVED 2020-03-07T14:21:51Z https://support.cognisantmd.com/hc/en-us/articles/360040935092-Mar-23-2020-COVID-19-eForm-Update-Symptom-Checker-and-Triage-Form 2024-08-22T08:46:58Z https://support.cognisantmd.com/hc/en-us/articles/360040982992-Mar-24-2020-COVID-19-eForm-Update-Symptom-Checker-and-Triage-Form 2020-03-26T14:30:32Z https://support.cognisantmd.com/hc/en-us/articles/360041104872-Email-Delivery-to-Hotmail-and-Related-Domains-Blocked-March-24-2020-RESOLVED 2020-03-27T22:50:45Z https://support.cognisantmd.com/hc/en-us/articles/360041160812-Mar-27-2020-COVID-19-eForm-Update 2020-03-27T20:45:37Z https://support.cognisantmd.com/hc/en-us/articles/360041243372-Ocean-Server-Upgrade-Mar-31st-2020-Release-Notes 2020-03-31T15:05:17Z https://support.cognisantmd.com/hc/en-us/articles/360041705992-Issue-Identified-Saving-Attachments-in-Accuro-RESOLVED 2020-04-30T20:39:43Z https://support.cognisantmd.com/hc/en-us/articles/360041857752-How-can-I-set-up-a-Patient-Authenticated-Website-Form-to-allow-patients-to-securely-send-attachments 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/fr/articles/360041857752-Comment-configurer-un-formulaire-de-site-web-authentifi%C3%A9-pour-les-patients-afin-de-leur-permettre-d-envoyer-des-pi%C3%A8ces-jointes-en-toute-s%C3%A9curit%C3%A9 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/en-us/articles/360041869132-Ocean-Server-Upgrade-April-14th-2020-Release-Notes 2020-04-14T19:26:01Z https://support.cognisantmd.com/hc/en-us/articles/360042049252-Apr-17-2020-COVID-19-eForm-Update 2020-04-18T03:42:13Z https://support.cognisantmd.com/hc/en-us/articles/360042203531-Accuro-API-Service-Interruption-April-12-2020-RESOLVED 2020-04-12T15:21:14Z https://support.cognisantmd.com/hc/en-us/articles/360042281311-How-do-I-download-an-attachment-submitted-through-a-Patient-Authenticated-Website-Form 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/fr/articles/360042281311-Comment-puis-je-t%C3%A9l%C3%A9charger-une-pi%C3%A8ce-jointe-soumise-via-un-formulaire-de-site-Web-authentifi%C3%A9-par-le-patient 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/en-us/articles/360042308352-Create-a-CDS-Link-to-Launch-a-Specific-Consult-and-or-Referral-Target-in-the-Healthmap 2025-10-31T01:03:00Z https://support.cognisantmd.com/hc/fr/articles/360042308352-Cr%C3%A9er-un-lien-CDS-pour-lancer-une-consultation-et-ou-un-objectif-de-r%C3%A9f%C3%A9rence-sp%C3%A9cifique-dans-Healthmap 2025-10-31T01:03:00Z https://support.cognisantmd.com/hc/en-us/articles/360042444272-Your-EMR-and-Ocean-Online-Booking-What-you-need-to-know 2026-03-06T14:03:27Z https://support.cognisantmd.com/hc/fr/articles/360042444272-Votre-DM%C3%89-et-la-prise-de-rendez-vous-en-ligne-avec-Ocean-Ce-que-vous-devez-savoir 2026-03-06T14:03:27Z https://support.cognisantmd.com/hc/en-us/articles/360042475592-EMR-Appointment-Type-Mapping 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/fr/articles/360042475592-Cartographie-des-types-de-rendez-vous-DM%C3%89 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/en-us/articles/360042486972-Appointment-Type-Restrictions 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/fr/articles/360042486972-Restrictions-de-Type-de-Rendez-vous 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/en-us/articles/360042488392-Set-Up-Booking-Links 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/360042488392-Configurer-les-liens-de-r%C3%A9servation 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/360042576972-Introducing-Patient-Authentication-for-Website-Forms 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/fr/articles/360042576972-Pr%C3%A9sentation-de-l-authentification-des-patients-pour-les-formulaires-de-site-Web 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/en-us/articles/360042635952-Accepting-New-Patients-for-Online-Booking 2026-03-06T14:09:42Z https://support.cognisantmd.com/hc/fr/articles/360042635952-Accepter-de-nouveaux-patients-pour-la-prise-de-rendez-vous-en-ligne 2026-03-06T14:09:42Z https://support.cognisantmd.com/hc/en-us/articles/360042673352-Ocean-Server-Upgrade-May-5th-2020-Release-Notes 2020-05-05T15:42:29Z https://support.cognisantmd.com/hc/en-us/articles/360042886732-PS-Suite-Ocean-eReferral-Form-1-68-Release-Notes 2020-05-08T20:39:49Z https://support.cognisantmd.com/hc/en-us/articles/360042908571-Set-Up-Appointment-Types-Available-for-Online-Booking 2024-10-22T19:01:02Z https://support.cognisantmd.com/hc/fr/articles/360042908571-Configurer-les-types-de-rendez-vous-disponibles-pour-la-r%C3%A9servation-en-ligne 2024-10-22T19:01:02Z https://support.cognisantmd.com/hc/en-us/articles/360042911451-Set-Up-Booking-Schedules 2026-03-06T14:11:59Z https://support.cognisantmd.com/hc/fr/articles/360042911451-Configurer-les-horaires-de-r%C3%A9servation 2026-03-06T14:11:59Z https://support.cognisantmd.com/hc/en-us/articles/360042924451-Alternate-Configuration 2024-12-03T00:42:13Z https://support.cognisantmd.com/hc/fr/articles/360042924451-Configuration-alternative 2024-12-03T00:42:13Z https://support.cognisantmd.com/hc/en-us/articles/360042925271-How-can-I-stop-billing-for-my-Booking-Schedule-s 2024-10-22T19:01:02Z https://support.cognisantmd.com/hc/fr/articles/360042925271-Comment-puis-je-arr%C3%AAter-la-facturation-de-mon-ou-mes-plannings-de-r%C3%A9servation 2024-10-22T19:01:02Z https://support.cognisantmd.com/hc/en-us/articles/360042927872-May-10-2020-COVID-19-eForm-Update 2020-05-20T19:41:00Z https://support.cognisantmd.com/hc/en-us/articles/360043084811-Batch-Printing-eReferrals-eConsults 2025-03-17T20:09:24Z https://support.cognisantmd.com/hc/fr/articles/360043084811-Impression-par-lots-des-Orientations-%C3%A9lectroniques-Consultations-%C3%A9lectroniques 2025-03-17T20:09:24Z https://support.cognisantmd.com/hc/en-us/articles/360043303132-May-17-2020-COVID-19-eForm-Update 2020-05-20T19:41:21Z https://support.cognisantmd.com/hc/en-us/articles/360043305771-Block-off-time-slots-to-make-them-unavailable-for-online-booking 2025-04-07T18:10:36Z https://support.cognisantmd.com/hc/fr/articles/360043305771-Bloquez-des-cr%C3%A9neaux-horaires-pour-les-rendre-indisponibles-%C3%A0-la-r%C3%A9servation-en-ligne 2025-04-07T18:10:36Z https://support.cognisantmd.com/hc/en-us/articles/360043876232-May-30-2020-COVID-19-eForm-Update 2020-05-31T03:19:39Z https://support.cognisantmd.com/hc/en-us/articles/360043912611-May-20-2020-COVID-19-eForm-Update 2020-05-21T03:07:52Z https://support.cognisantmd.com/hc/en-us/articles/360044077011-Ocean-Server-Upgrade-May-26th-2020-Release-Notes 2020-05-26T21:43:16Z https://support.cognisantmd.com/hc/en-us/articles/360044176171-Queue-an-eForm-depending-on-the-appointment-type-selected 2024-10-22T19:00:59Z https://support.cognisantmd.com/hc/fr/articles/360044176171-Mettre-en-file-d-attente-un-formulaire-%C3%A9lectronique-en-fonction-du-type-de-rendez-vous-s%C3%A9lectionn%C3%A9 2024-10-22T19:00:59Z https://support.cognisantmd.com/hc/en-us/articles/360044554232-Jun-15-2020-COVID-19-eForm-Update 2020-06-15T19:19:03Z https://support.cognisantmd.com/hc/en-us/articles/360044714091-Documentation-for-Ocean-Audit-Log-Entries 2024-11-25T18:06:55Z https://support.cognisantmd.com/hc/fr/articles/360044714091-Documentation-pour-les-entr%C3%A9es-de-journal-d-audit-de-l-Ocean 2024-11-25T18:06:55Z https://support.cognisantmd.com/hc/en-us/articles/360045021511-Orientation-to-Ocean-Note-Flags 2024-11-08T15:16:57Z https://support.cognisantmd.com/hc/fr/articles/360045021511-Orientation-des-drapeaux-de-note-Ocean 2024-11-08T15:16:57Z https://support.cognisantmd.com/hc/en-us/articles/360045035091-Ocean-Server-Upgrade-June-16th-2020-Release-Notes 2020-06-16T16:43:46Z https://support.cognisantmd.com/hc/en-us/articles/360045111911-Error-Encountered-When-Emailing-Patients-from-Accuro-via-Ocean-June-17-2020-RESOLVED 2020-06-17T16:29:56Z https://support.cognisantmd.com/hc/en-us/articles/360045127931-PS-Suite-Why-did-Ocean-send-an-Ocean-message-yellow-sticky-to-secs-with-my-initials-when-I-opened-the-chart 2024-11-25T17:36:18Z https://support.cognisantmd.com/hc/fr/articles/360045127931-PS-Suite-Pourquoi-l-Ocean-a-t-il-envoy%C3%A9-un-message-Ocean-post-it-jaune-aux-secs-avec-mes-initiales-lorsque-j-ai-ouvert-le-dossier 2024-11-25T17:36:18Z https://support.cognisantmd.com/hc/en-us/articles/360045181751-Jun-18-2020-COVID-19-eForm-Update 2020-06-18T21:15:37Z https://support.cognisantmd.com/hc/en-us/articles/360045463272-Ad-Hoc-Patient-Message-Licence-Discontinued-on-July-1-2020 2020-07-06T20:32:48Z https://support.cognisantmd.com/hc/en-us/articles/360045513912-Ocean-Server-Upgrade-July-7th-2020-Release-Notes 2020-07-07T20:11:48Z https://support.cognisantmd.com/hc/en-us/articles/360045761892-Can-I-send-automated-reminders-to-patients-with-overdue-responses-i-e-when-the-appointment-is-not-confirmed 2024-10-22T18:28:20Z https://support.cognisantmd.com/hc/fr/articles/360045761892-Est-ce-que-je-peux-envoyer-des-rappels-automatiques-aux-patients-avec-des-r%C3%A9ponses-en-retard-c-est-%C3%A0-dire-lorsque-le-rendez-vous-n-est-pas-confirm%C3%A9 2024-10-22T18:28:20Z https://support.cognisantmd.com/hc/en-us/articles/360045763912-Is-it-possible-to-set-a-single-reminder-rule-to-be-sent-out-at-different-intervals-before-the-appointment-e-g-7-3-and-1-day-prior 2024-10-22T18:34:18Z https://support.cognisantmd.com/hc/fr/articles/360045763912-Est-il-possible-de-d%C3%A9finir-une-seule-r%C3%A8gle-de-rappel-%C3%A0-envoyer-%C3%A0-diff%C3%A9rents-intervalles-avant-le-rendez-vous-par-exemple-7-3-et-1-jour-avant 2024-10-22T18:34:18Z https://support.cognisantmd.com/hc/en-us/articles/360046098151-Reminder-Rules-Using-Javascript-Conditions 2024-12-03T00:33:59Z https://support.cognisantmd.com/hc/fr/articles/360046098151-R%C3%A8gles-de-rappel-Utilisation-des-conditions-en-Javascript 2024-12-03T00:33:59Z https://support.cognisantmd.com/hc/en-us/articles/360046182051-If-a-patient-has-two-appointments-on-the-same-day-how-many-reminders-will-be-sent 2024-10-22T18:34:17Z https://support.cognisantmd.com/hc/fr/articles/360046182051-Si-un-patient-a-deux-rendez-vous-le-m%C3%AAme-jour-combien-de-rappels-seront-envoy%C3%A9s 2024-10-22T18:34:17Z https://support.cognisantmd.com/hc/en-us/articles/360046280031-Testing-Patient-Reminders 2024-10-22T18:28:14Z https://support.cognisantmd.com/hc/fr/articles/360046280031-Test-des-rappels-aux-patients 2024-10-22T18:28:14Z https://support.cognisantmd.com/hc/en-us/articles/360046353072-PS-Suite-Ocean-eReferral-Form-1-70-Release-Notes 2020-07-24T18:03:59Z https://support.cognisantmd.com/hc/en-us/articles/360046495252-Ocean-Server-Upgrade-July-28th-2020-Release-Notes 2020-07-28T20:29:58Z https://support.cognisantmd.com/hc/en-us/articles/360046516172-Add-an-Ocean-Licence-for-Patient-Messaging 2024-10-22T18:34:37Z https://support.cognisantmd.com/hc/fr/articles/360046516172-Ajouter-une-licence-Ocean-pour-la-messagerie-des-patients 2024-10-22T18:34:37Z https://support.cognisantmd.com/hc/en-us/articles/360046518491-Restrict-the-types-of-appointments-that-can-be-booked-into-a-certain-time-slot 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/fr/articles/360046518491-Restreindre-les-types-de-rendez-vous-pouvant-%C3%AAtre-r%C3%A9serv%C3%A9s-dans-un-certain-cr%C3%A9neau-horaire 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/en-us/articles/360046582491-Guide-for-Reviewing-Your-Site-s-Audit-Logs 2024-11-25T18:00:42Z https://support.cognisantmd.com/hc/fr/articles/360046582491-Guide-pour-examiner-les-journaux-d-audit-de-votre-site 2024-11-25T18:00:42Z https://support.cognisantmd.com/hc/en-us/articles/360046675112-TELUS-API-Online-Booking-Service-Interruption-Jul-30-2020 2020-07-30T16:01:57Z https://support.cognisantmd.com/hc/en-us/articles/360046723572-TELUS-API-Online-Booking-Service-Interruption-Jul-31-2020-RESOLVED 2020-07-31T15:21:44Z https://support.cognisantmd.com/hc/en-us/articles/360046736672-Ocean-System-Maintenance-Planned-for-Sunday-August-2nd-2020-at-5-00pm-EST-Completed 2020-08-02T23:24:44Z https://support.cognisantmd.com/hc/en-us/articles/360046797431-PS-Suite-Ocean-Attachment-Exporter-2-03-Release-Notes 2020-08-28T18:30:36Z https://support.cognisantmd.com/hc/en-us/articles/360046797811-PS-Suite-Ocean-Toolbar-5-30-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2020-07-24T18:27:38Z https://support.cognisantmd.com/hc/en-us/articles/360046938751-OSCAR-Pro-Create-your-REST-Client-in-OSCAR 2024-10-21T19:22:44Z https://support.cognisantmd.com/hc/fr/articles/360046938751-OSCAR-Pro-Cr%C3%A9er-votre-client-REST-dans-OSCAR 2024-10-21T19:22:44Z https://support.cognisantmd.com/hc/en-us/articles/360047219872-OSCAR-Pro-Create-a-Shortcut-to-the-Ocean-eForm-on-the-Schedule 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/fr/articles/360047219872-OSCAR-Pro-Cr%C3%A9er-un-raccourci-vers-le-formulaire-Ocean-dans-l-agenda 2024-10-21T19:22:41Z https://support.cognisantmd.com/hc/en-us/articles/360047507631-OSCAR-Pro-Set-Up-Ocean-Cloud-Connect 2024-10-21T19:29:18Z https://support.cognisantmd.com/hc/fr/articles/360047507631-OSCAR-Pro-Configuration-de-Ocean-Cloud-Connect 2024-10-21T19:29:18Z https://support.cognisantmd.com/hc/en-us/articles/360047507911-OSCAR-Pro-Link-the-Ocean-eForm-with-OSCAR-Pro 2024-10-21T19:22:42Z https://support.cognisantmd.com/hc/fr/articles/360047507911-OSCAR-Pro-Lier-le-formulaire-Ocean-%C3%A0-OSCAR-Pro 2024-10-21T19:22:42Z https://support.cognisantmd.com/hc/en-us/articles/360047513171-What-does-the-Copy-of-referral-and-status-updates-to-setting-do-on-an-eConsult-and-or-eReferral 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/fr/articles/360047513171-Que-fait-le-param%C3%A8tre-Copie-de-l-eOrientation-et-des-mises-%C3%A0-jour-d-%C3%A9tat-%C3%A0-dans-une-consultation-%C3%A9lectronique-et-ou-une-eOrientation 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/360047514091-Accuro-Integration-Service-Interruption-August-7-2020-RESOLVED 2020-08-07T18:22:36Z https://support.cognisantmd.com/hc/en-us/articles/360048227551-Ocean-Server-Upgrade-August-18th-2020-Release-Notes 2020-08-18T20:17:46Z https://support.cognisantmd.com/hc/en-us/articles/360048290512-What-File-Types-and-Sizes-can-be-Added-as-Attachments-to-eConsults-and-or-eReferrals 2025-06-26T21:10:22Z https://support.cognisantmd.com/hc/fr/articles/360048290512-Quels-types-de-fichiers-et-tailles-peuvent-%C3%AAtre-ajout%C3%A9s-comme-pi%C3%A8ces-jointes-aux-consultations-%C3%A9lectroniques-et-ou-aux-orientations-%C3%A9lectroniques 2025-06-26T21:10:22Z https://support.cognisantmd.com/hc/en-us/articles/360048357772-Sending-an-eReferral-eConsult-with-Attachments-from-OSCAR-Pro 2025-08-12T14:33:14Z https://support.cognisantmd.com/hc/fr/articles/360048357772-Envoi-d-une-eOrientation-Consultation-%C3%A9lectronique-avec-pi%C3%A8ces-jointes-%C3%A0-partir-du-OSCAR-Pro 2025-08-12T14:33:14Z https://support.cognisantmd.com/hc/en-us/articles/360048361392-Viewing-Sent-eReferral-Updates-in-OSCAR-Pro-using-the-Consultation-Window 2025-03-17T19:36:12Z https://support.cognisantmd.com/hc/fr/articles/360048361392-Affichage-des-mises-%C3%A0-jour-des-eOrientations-envoy%C3%A9es-dans-OSCAR-Pro-%C3%A0-l-aide-de-la-fen%C3%AAtre-de-consultation 2025-03-17T19:36:12Z https://support.cognisantmd.com/hc/en-us/articles/360048747232-Set-Up-Automated-Referral-Appointment-Reminders 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/fr/articles/360048747232-Configurer-les-rappels-automatis%C3%A9s-de-rendez-vous-de-r%C3%A9f%C3%A9rence 2025-09-03T13:43:18Z https://support.cognisantmd.com/hc/en-us/articles/360048821891-How-do-I-show-hide-questions-in-my-eForm 2024-11-08T14:24:37Z https://support.cognisantmd.com/hc/fr/articles/360048821891-Comment-afficher-masquer-des-questions-dans-mon-eFormulaire 2024-11-08T14:24:37Z https://support.cognisantmd.com/hc/en-us/articles/360048857411-Receiving-an-eReferral-into-OSCAR-Pro-with-Ocean-Cloud-Connect 2025-03-17T19:39:25Z https://support.cognisantmd.com/hc/fr/articles/360048857411-Recevoir-une-eOrientation-dans-OSCAR-Pro-avec-Ocean-Cloud-Connect 2025-03-17T19:39:25Z https://support.cognisantmd.com/hc/en-us/articles/360048865071-Sending-eReferral-Appointment-Notifications-from-OSCAR-Pro 2025-03-17T19:47:03Z https://support.cognisantmd.com/hc/fr/articles/360048865071-Envoi-de-notifications-de-rendez-vous-d-eOrientation-%C3%A0-partir-d-OSCAR-Pro 2025-03-17T19:47:03Z https://support.cognisantmd.com/hc/en-us/articles/360049217631-Patient-Reminders-Settings 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/fr/articles/360049217631-Param%C3%A8tres-des-Rappels-de-Patient 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/en-us/articles/360049230131-Edit-Reminder-Rules 2025-08-29T04:00:01Z https://support.cognisantmd.com/hc/fr/articles/360049230131-Modifier-les-r%C3%A8gles-de-rappel 2025-08-29T04:00:01Z https://support.cognisantmd.com/hc/en-us/articles/360049423491-Ocean-Server-Upgrade-September-9th-2020-Release-Notes 2020-09-09T18:28:04Z https://support.cognisantmd.com/hc/en-us/articles/360049437851-Can-I-Configure-the-Booking-Time-Options-that-Appear-in-the-eReferral-Scheduling-Pane 2025-03-17T20:08:03Z https://support.cognisantmd.com/hc/fr/articles/360049437851-Puis-je-configurer-les-options-de-temps-de-r%C3%A9servation-qui-apparaissent-dans-le-volet-de-planification-des-horaires-de-l-eOrientation 2025-03-17T20:08:03Z https://support.cognisantmd.com/hc/en-us/articles/360049474532-TELUS-API-Service-Interruption-September-21-2020-RESOLVED 2020-10-07T14:27:53Z https://support.cognisantmd.com/hc/en-us/articles/360049781971-Edit-Delegates-Page 2025-09-03T13:43:16Z https://support.cognisantmd.com/hc/fr/articles/360049781971-Page-de-modification-des-d%C3%A9l%C3%A9gu%C3%A9s 2025-09-03T13:43:16Z https://support.cognisantmd.com/hc/en-us/articles/360049867752-Sep-29-2020-COVID-19-eForm-Update 2020-09-29T18:54:37Z https://support.cognisantmd.com/hc/en-us/articles/360050263131-Accuro-API-Service-Degradation-September-28-2020-RESOLVED 2020-10-01T16:36:37Z https://support.cognisantmd.com/hc/en-us/articles/360050303431-Ocean-Server-Upgrade-September-29th-2020-Release-Notes 2020-09-29T14:36:55Z https://support.cognisantmd.com/hc/en-us/articles/360050390271-Sending-Patient-Reminders-via-SMS-Text-Message 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/fr/articles/360050390271-Envoi-de-rappels-aux-patients-par-message-texte-SMS 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/en-us/articles/360050437131-System-Maintenance-Planned-Friday-October-2nd-2020-at-9-30pm-EST-Complete 2020-10-03T02:05:15Z https://support.cognisantmd.com/hc/en-us/articles/360050618271-Can-Ocean-Automatically-Mark-Booked-Referrals-as-Closed-at-my-Site 2025-03-17T20:07:50Z https://support.cognisantmd.com/hc/fr/articles/360050618271-L-Ocean-peut-il-marquer-automatiquement-les-r%C3%A9f%C3%A9rences-r%C3%A9serv%C3%A9es-comme-Ferm%C3%A9-sur-mon-site 2025-03-17T20:07:50Z https://support.cognisantmd.com/hc/en-us/articles/360050627832-Open-eReferral-API-Implementation-Guidance 2025-12-17T15:37:59Z https://support.cognisantmd.com/hc/fr/articles/360050627832-Guide-de-mise-en-%C5%93uvre-de-l-API-Open-eOrientation 2025-12-17T15:37:59Z https://support.cognisantmd.com/hc/en-us/articles/360050796292-Ocean-Server-Upgrade-October-20th-2020-Release-Notes 2020-10-20T15:38:41Z https://support.cognisantmd.com/hc/en-us/articles/360050853592-Accuro-Integration-Service-Interruption-October-21-2020-Completed 2020-10-21T15:09:54Z https://support.cognisantmd.com/hc/en-us/articles/360050875392-TELUS-API-DST-Glitch-Affecting-Clinics-Open-November-1st-2020 2024-08-22T09:24:02Z https://support.cognisantmd.com/hc/en-us/articles/360051398692-Can-I-get-a-report-of-my-Patient-Reminders 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/fr/articles/360051398692-Puis-je-obtenir-un-rapport-de-mes-rappels-de-Patient 2025-02-24T18:21:46Z https://support.cognisantmd.com/hc/en-us/articles/360051491872-Is-there-a-character-limit-for-Text-Message-Patient-Reminders 2025-02-05T14:27:01Z https://support.cognisantmd.com/hc/fr/articles/360051491872-Y-a-t-il-une-limite-de-caract%C3%A8res-pour-les-rappels-de-rendez-vous-par-SMS-Patient 2025-02-05T14:27:01Z https://support.cognisantmd.com/hc/en-us/articles/360051767411-Routing-Patient-Authenticated-Website-Form-Submissions-to-a-Provider 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/fr/articles/360051767411-Redirection-des-soumissions-de-formulaires-de-site-Web-authentifi%C3%A9es-par-le-patient-vers-un-fournisseur 2025-11-21T12:26:46Z https://support.cognisantmd.com/hc/en-us/articles/360051860031-TELUS-API-Maintenance-November-1st-2020-Affecting-Most-Ocean-Modules-COMPLETED 2020-12-01T02:19:43Z https://support.cognisantmd.com/hc/en-us/articles/360051883252-Ocean-Server-Upgrade-November-10th-2020-Release-Notes 2020-11-10T20:34:14Z https://support.cognisantmd.com/hc/en-us/articles/360052130051-Email-Delivery-to-cogeco-ca-is-being-blocked-Nov-4-2020-RESOLVED 2020-11-05T16:20:26Z https://support.cognisantmd.com/hc/en-us/articles/360052384471-Launching-Ocean-from-your-Med-Access-EMR 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/fr/articles/360052384471-Lancement-de-Ocean-%C3%A0-partir-de-votre-DM%C3%89-Med-Access 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/en-us/articles/360052387491-Organization 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/fr/articles/360052387491-Organisation 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/en-us/articles/360052611532-Accuro-Integration-Service-Interruption-November-29-2020 2024-08-22T10:22:03Z https://support.cognisantmd.com/hc/en-us/articles/360052649892-Can-I-run-a-report-listing-the-secure-messages-I-have-sent-and-whether-the-patient-has-responded 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/fr/articles/360052649892-Puis-je-ex%C3%A9cuter-un-rapport-r%C3%A9pertoriant-les-messages-s%C3%A9curis%C3%A9s-que-j-ai-envoy%C3%A9s-et-si-le-Patient-a-r%C3%A9pondu 2025-02-24T18:21:45Z https://support.cognisantmd.com/hc/en-us/articles/360052655532-Telus-Integration-Service-Interruption-Impacting-PSS-and-MedAccess-Sites-Nov-30-2020-Resolved 2020-12-01T15:23:49Z https://support.cognisantmd.com/hc/en-us/articles/360052678812-Ocean-Server-Upgrade-December-1st-2020-Release-Notes 2020-12-01T16:12:40Z https://support.cognisantmd.com/hc/en-us/articles/360052743212-OSCAR-Pro-Create-an-Ocean-Connect-Provider-and-User-in-OSCAR 2024-12-02T23:34:04Z https://support.cognisantmd.com/hc/fr/articles/360052743212-OSCAR-Pro-Cr%C3%A9er-un-fournisseur-Ocean-Connect-et-un-utilisateur-dans-OSCAR 2024-12-02T23:34:04Z https://support.cognisantmd.com/hc/en-us/articles/360052974772-New-Styled-Emails-for-Patient-Messages-and-Reminders 2021-04-26T02:22:36Z https://support.cognisantmd.com/hc/en-us/articles/360053104311-Can-I-run-a-report-listing-the-reminders-sent-and-which-patients-have-confirmed-or-cancelled-their-appointments 2025-11-21T14:58:49Z https://support.cognisantmd.com/hc/fr/articles/360053104311-Puis-je-ex%C3%A9cuter-un-rapport-r%C3%A9pertoriant-les-rappels-envoy%C3%A9s-et-quels-patients-ont-confirm%C3%A9-ou-annul%C3%A9-leurs-rendez-vous 2025-11-21T14:58:49Z https://support.cognisantmd.com/hc/en-us/articles/360054061892-PS-Suite-Ocean-Custom-Form-4-22-Release-Notes 2021-01-11T14:32:59Z https://support.cognisantmd.com/hc/en-us/articles/360054175132-Ocean-Server-Upgrade-December-22nd-2020-Release-Notes 2020-12-22T14:50:34Z https://support.cognisantmd.com/hc/en-us/articles/360054418552-Disabling-TLSv1-and-TLSv1-1-Security-Protocols-in-the-Ocean-Server-Completed 2022-06-17T17:03:57Z https://support.cognisantmd.com/hc/en-us/articles/360054528091-OSCAR-Pro-Edit-your-Appointment-Status-Setting 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/fr/articles/360054528091-OSCAR-Pro-Modifier-le-param%C3%A8tre-d-%C3%A9tat-de-votre-rendez-vous 2025-08-12T14:33:13Z 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https://support.cognisantmd.com/hc/en-us/articles/360055265232-How-can-I-manage-text-message-consent 2024-10-22T18:28:17Z https://support.cognisantmd.com/hc/fr/articles/360055265232-Comment-puis-je-g%C3%A9rer-le-consentement-aux-messages-texte 2024-10-22T18:28:17Z https://support.cognisantmd.com/hc/en-us/articles/360055339992-OSCAR-Pro-Download-Install-the-Ocean-eForm-Toolbar 2024-11-25T17:42:55Z https://support.cognisantmd.com/hc/fr/articles/360055339992-OSCAR-Pro-T%C3%A9l%C3%A9charger-et-installer-le-formulaire-%C3%A9lectronique-Ocean-et-la-barre-d-outils 2024-11-25T17:42:55Z https://support.cognisantmd.com/hc/en-us/articles/360055341132-How-can-patients-opt-out-of-receiving-text-messages-from-Ocean 2025-08-12T14:33:14Z https://support.cognisantmd.com/hc/fr/articles/360055341132-Comment-les-patients-peuvent-ils-se-d%C3%A9sinscrire-de-la-r%C3%A9ception-de-messages-texte-d-Ocean 2025-08-12T14:33:14Z https://support.cognisantmd.com/hc/en-us/articles/360055533332-Licence-Management 2026-03-27T04:00:02Z https://support.cognisantmd.com/hc/fr/articles/360055533332-Gestion-des-licences 2026-03-27T04:00:02Z https://support.cognisantmd.com/hc/en-us/articles/360055536611-PS-Suite-Incomplete-eReferral-Form-1-05-Release-Notes 2021-01-15T20:02:33Z https://support.cognisantmd.com/hc/en-us/articles/360055537051-PS-Suite-Ocean-Attachment-Exporter-2-05-Release-Notes 2021-01-15T20:15:51Z https://support.cognisantmd.com/hc/en-us/articles/360055537151-PS-Suite-Ocean-eReferral-Form-1-73-Release-Notes 2021-02-19T16:48:09Z https://support.cognisantmd.com/hc/en-us/articles/360056059111-What-happens-when-an-eReferral-is-sent-with-more-than-one-Health-Service-Offering-requested-eReferral-Splitting 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/fr/articles/360056059111-Que-se-passe-t-il-lorsqu-une-eOrientation-est-envoy%C3%A9e-avec-plus-d-un-Service-de-sant%C3%A9-demand%C3%A9-Division-de-l-eOrientation 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/360056061711-Ocean-Server-Upgrade-January-26th-2021-Release-Notes 2021-01-26T17:59:10Z https://support.cognisantmd.com/hc/en-us/articles/360056871512-PS-Suite-Ocean-Toolbar-6-00-Standard-and-Ocean-Toolbar-Minimized-Release-Notes 2021-06-15T15:57:41Z https://support.cognisantmd.com/hc/en-us/articles/360057124532-Feb-26-2021-COVID-19-eForm-Update 2024-08-22T07:41:59Z https://support.cognisantmd.com/hc/en-us/articles/360057166831-Ocean-Server-Upgrade-February-16th-2021-Release-Notes 2021-02-16T18:08:16Z https://support.cognisantmd.com/hc/en-us/articles/360057291391-System-Maintenance-Planned-Friday-February-19th-2021-Starting-at-9-30pm-Completed 2021-02-20T04:17:05Z https://support.cognisantmd.com/hc/en-us/articles/360057305892-Accuro-Integration-Authentication-Reset-Issue-March-3-2021 2021-03-03T14:03:49Z https://support.cognisantmd.com/hc/en-us/articles/360057334431-PS-Suite-Incomplete-eReferral-Form-1-07-Release-Notes 2021-02-19T16:47:15Z https://support.cognisantmd.com/hc/en-us/articles/360057334491-PS-Suite-Ocean-Custom-Form-4-25-Release-Notes 2021-02-19T16:47:24Z https://support.cognisantmd.com/hc/en-us/articles/360057458272-Ocean-SMART-App-Launch-Overview-SMART-on-FHIR-EHR-Contextual-Launch 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/fr/articles/360057458272-Aper%C3%A7u-du-lancement-de-l-application-Ocean-SMART-Lancement-contextuel-SMART-sur-FHIR-de-DS%C3%89 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/en-us/articles/360057564031-PS-Suite-Ocean-eReferral-Form-1-74-Release-Notes 2021-02-25T19:51:43Z https://support.cognisantmd.com/hc/en-us/articles/360058125332-HL7-FHIR-eReferral-Integration-Setup-Guide 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/360058125332-Guide-de-configuration-de-l-int%C3%A9gration-eOrientation-HL7-FHIR 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/360058158191-Ocean-Server-Upgrade-March-9th-2021-Release-Notes 2021-03-09T22:00:59Z https://support.cognisantmd.com/hc/en-us/articles/360058161151-Ontario-Users-How-to-Sign-In-to-Ocean-with-ONE-ID 2024-11-08T15:20:09Z https://support.cognisantmd.com/hc/fr/articles/360058161151-Utilisateurs-de-l-Ontario-Comment-se-connecter-%C3%A0-Ocean-avec-UN-SEUL-ID 2024-11-08T15:20:09Z https://support.cognisantmd.com/hc/en-us/articles/360058338311-Email-Delivery-to-Bell-Sympatico-Being-Blocked-March-11-2021-RESOLVED 2021-03-12T14:16:54Z https://support.cognisantmd.com/hc/en-us/articles/360058442392-Ocean-Service-Interruption-March-23-2021-Resolved 2021-03-26T03:08:49Z https://support.cognisantmd.com/hc/en-us/articles/360058470372-System-Maintenance-Planned-Thursday-March-25th-2021-at-9-30pm-EST-Completed 2021-03-26T03:07:38Z https://support.cognisantmd.com/hc/en-us/articles/360058799272-How-do-I-re-register-a-device 2024-10-22T17:45:18Z https://support.cognisantmd.com/hc/fr/articles/360058799272-Comment-r%C3%A9enregistrer-un-appareil 2024-10-22T17:45:18Z https://support.cognisantmd.com/hc/en-us/articles/360059012511-Ocean-Server-Upgrade-March-30th-2021-Release-Notes 2021-03-30T16:00:00Z https://support.cognisantmd.com/hc/en-us/articles/360059017812-System-Maintenance-Planned-Thursday-April-8-2021-at-9-30pm-EST-Completed 2021-04-09T02:19:55Z https://support.cognisantmd.com/hc/en-us/articles/360059057891-How-to-Manually-Import-a-Sent-eReferral-into-PSS 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/fr/articles/360059057891-Comment-importer-manuellement-une-eOrientation-envoy%C3%A9e-dans-PSS 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/en-us/articles/360059119552-How-do-I-delete-a-cohort 2024-10-22T18:35:04Z https://support.cognisantmd.com/hc/fr/articles/360059119552-Comment-supprimer-une-cohorte 2024-10-22T18:35:04Z https://support.cognisantmd.com/hc/en-us/articles/360059247172-PS-Suite-Ocean-Custom-Form-4-26-Release-Notes 2021-04-20T21:51:14Z https://support.cognisantmd.com/hc/en-us/articles/360059562552-PS-Suite-Ocean-Attachment-Exporter-2-07-Release-Notes 2021-04-23T15:00:52Z https://support.cognisantmd.com/hc/en-us/articles/360059656351-What-is-the-retention-schedule-for-Ocean-s-security-and-user-audit-logs 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/360059656351-Quel-est-le-calendrier-de-conservation-des-journaux-de-s%C3%A9curit%C3%A9-et-d-audit-des-utilisateurs-de-l-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/360059665592-Ocean-Server-Upgrade-April-20th-2021-Release-Notes 2021-04-20T17:05:24Z https://support.cognisantmd.com/hc/en-us/articles/360059665831-PS-Suite-Ocean-eReferral-Form-1-75-Release-Notes 2021-04-20T21:41:24Z https://support.cognisantmd.com/hc/en-us/articles/360059905372-Ocean-Processing-Delays-April-23-2021-Resolved 2021-04-23T20:27:15Z https://support.cognisantmd.com/hc/en-us/articles/360059978071-Issues-With-Incorrect-Appointment-Times-in-Ocean 2021-04-16T20:53:48Z https://support.cognisantmd.com/hc/en-us/articles/360060244972-TELUS-API-Service-Interruption-April-30-2021-Resolved 2021-04-30T17:14:34Z https://support.cognisantmd.com/hc/en-us/articles/360060245392-Create-New-Patient-in-Med-Access 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/fr/articles/360060245392-Cr%C3%A9er-Nouveau-Patient-dans-Med-Access 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/en-us/articles/360060307451-Updating-Accuro-Provider-Permissions-for-the-OceanAPI-EMR-User 2024-11-25T18:00:00Z https://support.cognisantmd.com/hc/fr/articles/360060307451-Mise-%C3%A0-jour-des-autorisations-du-fournisseur-Accuro-pour-l-utilisateur-EMR-OceanAPI 2024-11-25T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/360060545551-Cancelling-Ocean-Services-and-Subscriptions 2024-11-08T14:39:40Z https://support.cognisantmd.com/hc/fr/articles/360060545551-Annuler-les-services-et-abonnements-Ocean 2024-11-08T14:39:40Z https://support.cognisantmd.com/hc/en-us/articles/360060603172-HL7-FHIR-eReferral-API-Implementation-Guidance 2025-11-20T16:05:17Z https://support.cognisantmd.com/hc/fr/articles/360060603172-Guide-de-mise-en-%C5%93uvre-de-l-API-eOrientation-HL7-FHIR 2025-11-20T16:05:17Z https://support.cognisantmd.com/hc/en-us/articles/360060678671-System-Maintenance-Planned-May-6th-2021-Starting-at-9-30pm-EST-Completed 2021-05-09T01:44:16Z https://support.cognisantmd.com/hc/en-us/articles/360060749751-Tracking-Two-Factor-Authentication-Compliance 2026-03-06T14:03:45Z https://support.cognisantmd.com/hc/fr/articles/360060749751-Suivi-de-la-conformit%C3%A9-%C3%A0-l-authentification-%C3%A0-deux-facteurs 2026-03-06T14:03:45Z https://support.cognisantmd.com/hc/en-us/articles/360060771812-Investigating-Issue-Identified-Affecting-Accuro-Schedule-Syncs-and-Reminders-2021-05-12-Resolved 2021-05-12T13:56:52Z https://support.cognisantmd.com/hc/en-us/articles/360060954932-Ocean-Service-Interruption-May-17-2021-RESOLVED 2021-05-18T02:24:41Z https://support.cognisantmd.com/hc/en-us/articles/360061111711-Ocean-Server-Upgrade-May-11th-2021-Release-Notes 2021-05-14T19:42:09Z https://support.cognisantmd.com/hc/en-us/articles/360061218111-Can-I-change-the-File-Format-for-Downloaded-Records-and-Notes 2025-03-17T20:06:39Z https://support.cognisantmd.com/hc/fr/articles/360061218111-Puis-je-changer-le-format-de-fichier-pour-les-Records-et-Notes-t%C3%A9l%C3%A9charg%C3%A9s 2025-03-17T20:06:39Z https://support.cognisantmd.com/hc/en-us/articles/360061352271-Accuro-Lab-Values-Available-to-be-Pulled-from-the-EMR 2024-11-08T15:23:54Z https://support.cognisantmd.com/hc/fr/articles/360061352271-Accuro-Valeurs-de-laboratoire-disponibles-%C3%A0-extraire-du-DM%C3%89 2024-11-08T15:23:54Z https://support.cognisantmd.com/hc/en-us/articles/360062011032-Ocean-Server-Upgrade-June-1st-2021-Release-Notes 2021-06-01T16:43:10Z https://support.cognisantmd.com/hc/en-us/articles/360062466131-Can-I-send-the-patient-details-about-how-and-where-their-eReferral-Appointment-is-occurring 2025-03-17T20:01:27Z https://support.cognisantmd.com/hc/fr/articles/360062466131-Puis-je-envoyer-au-patient-des-d%C3%A9tails-sur-la-fa%C3%A7on-et-le-lieu-o%C3%B9-se-d%C3%A9roule-leur-rendez-vous-d-eOrientation 2025-03-17T20:01:27Z https://support.cognisantmd.com/hc/en-us/articles/4402629878285-Changes-to-Ocean-IP-Addresses 2021-07-31T02:34:03Z https://support.cognisantmd.com/hc/en-us/articles/4403091096333--Important-Ocean-Patient-Messages-Alert-User-Licence-Required-for-All-Users-After-July-14th 2021-06-21T18:47:22Z https://support.cognisantmd.com/hc/en-us/articles/4403323666445-Improvement-to-TELUS-Med-Access-Integration-New-Ocean-Notes-Will-Appear-As-Active 2021-06-24T23:23:10Z https://support.cognisantmd.com/hc/en-us/articles/4403494855565-Updating-the-Email-Account-Associated-With-Your-Ocean-User-Account 2025-11-21T14:58:47Z https://support.cognisantmd.com/hc/fr/articles/4403494855565-Mise-%C3%A0-jour-du-compte-email-associ%C3%A9-%C3%A0-votre-compte-utilisateur-Ocean 2025-11-21T14:58:47Z https://support.cognisantmd.com/hc/en-us/articles/4403550862477-Ocean-Server-Upgrade-June-22nd-2021-Release-Notes 2021-06-22T15:04:13Z https://support.cognisantmd.com/hc/en-us/articles/4404468073101-System-Maintenance-Planned-Friday-July-9-2021-at-9-30pm-EST-COMPLETED 2021-07-17T00:47:21Z https://support.cognisantmd.com/hc/en-us/articles/4404853100685-Ontario-eServices-Program-eConsult-Fact-Sheet-for-Primary-Care-Providers 2025-03-17T19:35:53Z https://support.cognisantmd.com/hc/fr/articles/4404853100685-Programme-de-services-%C3%A9lectroniques-de-l-Ontario-Fiche-d-information-sur-la-Consultation-%C3%A9lectronique-pour-les-fournisseurs-de-soins-primaires 2025-03-17T19:35:53Z https://support.cognisantmd.com/hc/en-us/articles/4404931585037-Ocean-Server-Upgrade-July-13th-2021-Release-Notes 2021-07-13T17:19:26Z https://support.cognisantmd.com/hc/en-us/articles/4405177021069-Complete-the-Getting-Started-Guide 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/fr/articles/4405177021069-Compl%C3%A9tez-le-Guide-de-D%C3%A9marrage 2024-10-21T19:22:47Z https://support.cognisantmd.com/hc/en-us/articles/4405195763469-Accuro-Integration-Service-Interruption-July-16-2021-RESOLVED 2021-07-17T11:26:10Z https://support.cognisantmd.com/hc/en-us/articles/4405335948813-Open-Patient-Engagement-API-Implementation-Guidance 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/fr/articles/4405335948813-Ouvrir-le-guide-de-mise-en-%C5%93uvre-de-l-API-d-engagement-des-patients 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/en-us/articles/4405546512909-OscarPro-Integration-Service-Interruption-July-22-2021-RESOLVED 2021-07-22T21:08:29Z https://support.cognisantmd.com/hc/en-us/articles/4405571566861-SMART-on-FHIR-Implementation-Guidance 2025-03-21T16:07:05Z https://support.cognisantmd.com/hc/fr/articles/4405571566861-Guide-de-mise-en-%C5%93uvre-de-SMART-on-FHIR 2025-03-21T16:07:05Z https://support.cognisantmd.com/hc/en-us/articles/4405902646285-OscarPro-Integration-Service-Interruption-July-27-2021-RESOLVED 2021-08-19T14:45:22Z https://support.cognisantmd.com/hc/en-us/articles/4405951650957-System-Maintenance-Planned-July-30th-at-9-30PM-EST-COMPLETED 2021-07-31T02:26:13Z https://support.cognisantmd.com/hc/en-us/articles/4406104167821-Aug-4-2021-COVID-19-eForm-Update 2021-08-04T15:07:23Z https://support.cognisantmd.com/hc/en-us/articles/4406144007565-System-Maintenance-Planned-for-August-6th-2021-at-9-30pm-EST-COMPLETED 2021-08-31T14:14:55Z https://support.cognisantmd.com/hc/en-us/articles/4406512205837-Ocean-Server-Upgrade-August-5th-2021-Release-Notes 2021-08-05T16:14:25Z https://support.cognisantmd.com/hc/en-us/articles/4406537384205-NEW-Ocean-Portal-Launches-New-Improved-Admin-Settings-Page 2021-09-16T04:00:00Z https://support.cognisantmd.com/hc/en-us/articles/4406539561101-Can-I-send-eReferrals-from-the-Ocean-Portal-with-pre-populated-patient-demographics 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/fr/articles/4406539561101-Puis-je-envoyer-des-orientations-%C3%A9lectroniques-%C3%A0-partir-du-Ocean-Portail-avec-la-d%C3%A9mographie-du-patient-pr%C3%A9-remplie 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/en-us/articles/4407263757709-Aug-17-2021-COVID-19-eForm-Update 2021-08-17T14:50:46Z https://support.cognisantmd.com/hc/en-us/articles/4407344710029-PS-Suite-List-of-Ocean-Keywords-and-Associated-EMR-Fields 2025-06-27T17:39:02Z https://support.cognisantmd.com/hc/fr/articles/4407344710029-PS-Suite-Liste-des-mots-cl%C3%A9s-Ocean-et-des-champs-DM%C3%89-associ%C3%A9s 2025-06-27T17:39:02Z https://support.cognisantmd.com/hc/en-us/articles/4407391818125-TELUS-API-Service-Issue-Affecting-Creating-and-Updating-Patients-August-18-2021-Resolved 2021-09-22T21:35:14Z https://support.cognisantmd.com/hc/en-us/articles/4407923215885-Ocean-Server-Upgrade-August-26th-2021-Release-Notes 2021-08-26T16:33:53Z https://support.cognisantmd.com/hc/en-us/articles/4407946640909-Ocean-Note-Tasks 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/fr/articles/4407946640909-T%C3%A2ches-de-Note-Ocean 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/en-us/articles/4407948163597-Can-I-get-a-report-of-bookings-made-online 2024-10-22T19:01:05Z https://support.cognisantmd.com/hc/fr/articles/4407948163597-Puis-je-obtenir-un-rapport-des-r%C3%A9servations-effectu%C3%A9es-en-ligne 2024-10-22T19:01:05Z https://support.cognisantmd.com/hc/en-us/articles/4407949920909-Update-Your-eConsult-and-eReferral-Receiver-Configuration 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/fr/articles/4407949920909-Mettez-%C3%A0-jour-la-configuration-de-votre-Sp%C3%A9cialiste-pour-les-Consultation-%C3%A9lectronique-et-eOrientation 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/en-us/articles/4408023635213-System-Maintenance-Planned-Sept-3rd-2021-Starting-at-9-30pm-EST-COMPLETED 2021-09-04T03:16:53Z https://support.cognisantmd.com/hc/en-us/articles/4408269779085-Accuro-List-of-Ocean-Keywords-and-Associated-EMR-Fields 2025-10-15T18:43:59Z https://support.cognisantmd.com/hc/fr/articles/4408269779085-Accuro-Liste-des-mots-cl%C3%A9s-Ocean-et-des-champs-DM%C3%89-associ%C3%A9s 2025-10-15T18:43:59Z https://support.cognisantmd.com/hc/en-us/articles/4408302670349-Med-Access-List-of-Ocean-Keywords-and-Associated-EMR-Fields 2025-06-27T17:39:02Z https://support.cognisantmd.com/hc/fr/articles/4408302670349-Med-Access-Liste-des-mots-cl%C3%A9s-Ocean-et-des-champs-DM%C3%89-associ%C3%A9s 2025-06-27T17:39:02Z https://support.cognisantmd.com/hc/en-us/articles/4408360766221-OSCAR-Pro-List-of-Ocean-Keywords-and-Associated-EMR-Fields 2025-06-27T17:39:01Z https://support.cognisantmd.com/hc/fr/articles/4408360766221-OSCAR-Pro-Liste-des-mots-cl%C3%A9s-Ocean-et-des-champs-DM%C3%89-associ%C3%A9s 2025-06-27T17:39:01Z https://support.cognisantmd.com/hc/en-us/articles/4408417900685-OSCAR-Legacy-List-of-Ocean-Keywords-and-Associated-EMR-Fields 2024-11-08T14:24:21Z https://support.cognisantmd.com/hc/fr/articles/4408417900685-OSCAR-H%C3%A9ritage-Liste-des-mots-cl%C3%A9s-Ocean-et-des-champs-DM%C3%89-associ%C3%A9s 2024-11-08T14:24:21Z https://support.cognisantmd.com/hc/en-us/articles/4408436446349-How-should-my-HINP-validate-that-a-health-service-directory-listing-can-safely-receive-secure-electronic-messages-sent-by-other-providers 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/4408436446349-Comment-mon-HINP-doit-il-valider-qu-une-Listes-d-annuaires-de-service-de-sant%C3%A9-peut-recevoir-en-toute-s%C3%A9curit%C3%A9-des-messages-%C3%A9lectroniques-s%C3%A9curis%C3%A9s-envoy%C3%A9s-par-d-autres-fournisseurs 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/4408704000141-Sep-7-2021-COVID-19-eForm-Update 2021-09-07T13:48:22Z https://support.cognisantmd.com/hc/en-us/articles/4409214126093-Ocean-Server-Upgrade-September-16th-2021-Release-Notes 2021-09-16T16:00:00Z https://support.cognisantmd.com/hc/en-us/articles/4409461092109-Patients-Unable-to-Upload-Attachments-to-Ocean-RESOLVED 2021-09-18T02:00:09Z https://support.cognisantmd.com/hc/en-us/articles/4409832546829-Email-Delivery-to-Cogeco-Mailboxes-Interrupted-Sept-22nd-2021-RESOLVED 2021-10-06T21:32:09Z https://support.cognisantmd.com/hc/en-us/articles/4410153627405-Sep-27-2021-COVID-19-eForm-Update 2021-09-27T19:30:13Z https://support.cognisantmd.com/hc/en-us/articles/4410785433357-Ocean-Server-Upgrade-October-7th-2021-Release-Notes 2021-10-07T16:25:20Z https://support.cognisantmd.com/hc/en-us/articles/4410887643533-Oct-8-2021-COVID-19-eForm-Update 2021-10-08T14:21:17Z https://support.cognisantmd.com/hc/en-us/articles/4411639335565-TELUS-API-DST-Glitch-Affecting-Clinics-Open-November-7th-2021-Resolved 2022-03-07T19:15:01Z https://support.cognisantmd.com/hc/en-us/articles/4412102878349-Oct-28-2021-COVID-19-eForm-Update 2021-10-28T19:29:42Z https://support.cognisantmd.com/hc/en-us/articles/4412235072909-Ocean-Server-Upgrade-October-28th-2021-Release-Notes 2021-10-28T20:18:31Z https://support.cognisantmd.com/hc/en-us/articles/4412743699341-System-Maintenance-Planned-for-November-9th-2021-at-9-30pm-EST-COMPLETED 2021-12-16T20:49:17Z https://support.cognisantmd.com/hc/en-us/articles/4413939670413-What-if-a-patient-shares-health-information-in-Ocean-that-requires-urgent-follow-up 2024-10-22T18:34:39Z https://support.cognisantmd.com/hc/fr/articles/4413939670413-Que-se-passe-t-il-si-un-patient-partage-des-informations-de-sant%C3%A9-dans-Ocean-qui-n%C3%A9cessitent-un-suivi-urgent 2024-10-22T18:34:39Z https://support.cognisantmd.com/hc/en-us/articles/4413948169357-Ocean-Server-Upgrade-November-18th-2021-Release-Notes 2021-11-18T19:00:00Z https://support.cognisantmd.com/hc/en-us/articles/4414458582157-Select-Your-eConsult-Recipient 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/fr/articles/4414458582157-S%C3%A9lectionner-le-destinataire-de-votre-Consultation-%C3%A9lectronique 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/en-us/articles/4414472019341-Initiate-Your-Ocean-eConsult 2025-03-17T19:29:57Z https://support.cognisantmd.com/hc/fr/articles/4414472019341-Initiez-votre-Consultation-%C3%A9lectronique-Ocean 2025-03-17T19:29:57Z https://support.cognisantmd.com/hc/en-us/articles/4414473345293-Send-Your-eConsult 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/fr/articles/4414473345293-Envoyer-votre-consultation-%C3%A9lectronique 2025-12-17T15:38:14Z https://support.cognisantmd.com/hc/en-us/articles/4414527767053-Accepting-Declining-eConsults 2025-07-21T17:09:49Z https://support.cognisantmd.com/hc/fr/articles/4414527767053-Accepter-et-refuser-les-consultations-%C3%A9lectroniques 2025-07-21T17:09:49Z https://support.cognisantmd.com/hc/en-us/articles/4414555592205-Understanding-the-eReferrals-eConsults-View 2025-03-17T19:28:54Z https://support.cognisantmd.com/hc/fr/articles/4414555592205-Comprendre-la-vue-des-Orientations-%C3%A9lectroniques-et-des-Consultations-%C3%A9lectroniques 2025-03-17T19:28:54Z https://support.cognisantmd.com/hc/en-us/articles/4414555606925-Providing-Consultation-Advice 2025-03-17T19:38:28Z https://support.cognisantmd.com/hc/fr/articles/4414555606925-Fournir-des-conseils-de-consultation 2025-03-17T19:38:28Z https://support.cognisantmd.com/hc/en-us/articles/4414555617037-View-Responses-to-Consultation-Advice 2025-03-17T19:46:17Z https://support.cognisantmd.com/hc/fr/articles/4414555617037-Voir-les-R%C3%A9ponses-aux-conseils-de-consultation 2025-03-17T19:46:17Z https://support.cognisantmd.com/hc/en-us/articles/4415663407245-Dec-6-2021-COVID-19-eForm-Update 2021-12-06T17:15:02Z https://support.cognisantmd.com/hc/en-us/articles/4416068262029-Ocean-Server-Upgrade-December-9th-2021-Release-Notes 2021-12-09T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/4416572029837-Security-Update-Log4j-Vulnerability-December-14th-2021-Updated-Dec-20-2021-RESOLVED 2022-01-11T02:52:34Z https://support.cognisantmd.com/hc/en-us/articles/4416847484429-Ocean-Portal-Performance-Degradation-Dec-16-2021-RESOLVED 2021-12-16T21:55:38Z https://support.cognisantmd.com/hc/en-us/articles/4419896885261-Ocean-Service-Interruption-January-10th-2022-RESOLVED 2022-01-11T02:51:34Z https://support.cognisantmd.com/hc/en-us/articles/4420478687245-Jan-12-2022-COVID-19-eForm-Update 2022-01-13T03:46:22Z https://support.cognisantmd.com/hc/en-us/articles/4420637442829-Ocean-Server-Upgrade-January-13th-2022-Release-Notes 2022-01-13T20:21:11Z https://support.cognisantmd.com/hc/en-us/articles/4423936300813-Ocean-Server-Upgrade-February-3rd-2022-Release-Notes 2022-02-03T20:43:45Z https://support.cognisantmd.com/hc/en-us/articles/4424812261901-Med-Access-Which-Cell-Number-and-Email-Address-does-Ocean-use-for-Patient-Reminders 2024-10-22T18:35:02Z https://support.cognisantmd.com/hc/fr/articles/4424812261901-Med-Access-Quel-num%C3%A9ro-de-cellulaire-et-quelle-adresse-courriel-Ocean-utilise-t-il-pour-les-rappels-aux-patients 2024-10-22T18:35:02Z https://support.cognisantmd.com/hc/en-us/articles/4430862215437-Feb-15-2022-COVID-19-eForm-Update 2022-02-15T21:15:28Z https://support.cognisantmd.com/hc/en-us/articles/4480964133901-How-can-I-enforce-Two-Factor-Authentication-for-all-users-on-my-Ocean-site 2026-03-06T14:02:07Z https://support.cognisantmd.com/hc/fr/articles/4480964133901-Comment-puis-je-rendre-l-authentification-%C3%A0-deux-facteurs-obligatoire-pour-tous-les-utilisateurs-de-mon-site-Ocean 2026-03-06T14:02:07Z https://support.cognisantmd.com/hc/en-us/articles/4482581397517-Ocean-Server-Upgrade-February-24th-2022-Release-Notes 2022-02-24T18:55:56Z https://support.cognisantmd.com/hc/en-us/articles/4507593331853-How-does-Ocean-s-health-service-directory-oceanhealthmap-ca-find-and-prioritize-search-results 2025-03-17T15:59:20Z https://support.cognisantmd.com/hc/fr/articles/4507593331853-Comment-le-r%C3%A9pertoire-de-services-de-sant%C3%A9-de-l-Ocean-oceanhealthmap-ca-trouve-t-il-et-priorise-t-il-les-r%C3%A9sultats-de-recherche 2025-03-17T15:59:20Z https://support.cognisantmd.com/hc/en-us/articles/4549164184205-System-Maintenance-Planned-for-March-8th-2022-at-9-30pm-EST-COMPLETED 2022-04-13T13:24:06Z https://support.cognisantmd.com/hc/en-us/articles/4550156566797-TELUS-API-Service-Interruption-March-1-2022-Resolved 2022-03-07T19:14:30Z https://support.cognisantmd.com/hc/en-us/articles/4660415593613-TELUS-API-DST-Glitch-Affecting-Clinics-Open-March-13th-2022 2022-03-08T18:56:12Z https://support.cognisantmd.com/hc/en-us/articles/4678450451981-OSCAR-EMR-Toolbar-Update-March-18-2022 2022-03-16T13:55:16Z https://support.cognisantmd.com/hc/en-us/articles/4706197601677-How-do-I-update-my-User-Role 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/fr/articles/4706197601677-Comment-puis-je-mettre-%C3%A0-jour-mon-r%C3%B4le-d-utilisateur 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/en-us/articles/4734138873485-PS-Suite-Ocean-Custom-Form-4-29-Release-Notes 2022-03-11T22:38:02Z https://support.cognisantmd.com/hc/en-us/articles/4849688908813-Ocean-Server-Upgrade-March-17th-2022-Release-Notes 2022-03-17T17:06:53Z https://support.cognisantmd.com/hc/en-us/articles/4874092349197-Ocean-Credential-Reference-Cards 2024-11-25T18:09:04Z https://support.cognisantmd.com/hc/fr/articles/4874092349197-Cartes-de-r%C3%A9f%C3%A9rence-des-identifiants-Ocean 2024-11-25T18:09:04Z https://support.cognisantmd.com/hc/en-us/articles/4965002538893-Configuring-Settings-and-Permissions-for-API-Integrations 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/4965002538893-Configuration-des-param%C3%A8tres-et-des-autorisations-pour-les-int%C3%A9grations-API 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/5020448497037-Discontinuation-of-the-Ocean-Tablet-App-on-the-Google-Play-Store 2022-03-31T13:26:12Z https://support.cognisantmd.com/hc/en-us/articles/5159688885517-Does-Ocean-work-with-Avaros-EMR 2024-11-25T17:33:22Z https://support.cognisantmd.com/hc/fr/articles/5159688885517-Est-ce-que-Ocean-fonctionne-avec-le-DM%C3%89-Avaros 2024-11-25T17:33:22Z https://support.cognisantmd.com/hc/en-us/articles/5204387185805-Which-EMR-demographics-are-not-automatically-updated-by-Ocean 2024-11-25T17:33:14Z https://support.cognisantmd.com/hc/fr/articles/5204387185805-Quelles-donn%C3%A9es-d%C3%A9mographiques-de-DM%C3%89-ne-sont-pas-automatiquement-mises-%C3%A0-jour-par-Ocean 2024-11-25T17:33:14Z https://support.cognisantmd.com/hc/en-us/articles/5291199167757-eReferral-to-eConsult-Workflow-Receiving-Sites 2025-03-17T19:52:18Z https://support.cognisantmd.com/hc/fr/articles/5291199167757-Acheminement-de-eOrientation-%C3%A0-Consultation-%C3%A9lectronique-Sites-r%C3%A9cepteurs 2025-03-17T19:52:18Z https://support.cognisantmd.com/hc/en-us/articles/5312557679629-eReferral-to-eConsult-Workflow-Sending-Sites 2025-03-17T19:45:54Z https://support.cognisantmd.com/hc/fr/articles/5312557679629-Acheminement-de-eOrientation-%C3%A0-Consultation-%C3%A9lectronique-Sites-d-envoi 2025-03-17T19:45:54Z https://support.cognisantmd.com/hc/en-us/articles/5318982723981-Set-Up-eConsults-Ontario-Only 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/fr/articles/5318982723981-Configurer-les-consultations-%C3%A9lectroniques-Ontario-seulement 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/en-us/articles/5370725305613-Ocean-Server-Upgrade-April-7th-2022-Release-Notes 2022-04-07T17:31:27Z https://support.cognisantmd.com/hc/en-us/articles/5464553462285-Overview-of-eConsults-in-Ontario 2025-03-17T19:28:25Z https://support.cognisantmd.com/hc/fr/articles/5464553462285-Aper%C3%A7u-des-Consultations-%C3%A9lectroniques-en-Ontario 2025-03-17T19:28:25Z https://support.cognisantmd.com/hc/en-us/articles/5486280525197-System-Maintenance-Planned-for-April-19th-2022-at-10-00pm-EST-COMPLETED 2022-04-20T02:28:29Z https://support.cognisantmd.com/hc/en-us/articles/5511286960141-Failures-Uploading-Attachments-to-Ocean-April-13-2022-RESOLVED 2022-04-14T01:14:21Z https://support.cognisantmd.com/hc/en-us/articles/5664763229325-Creation-of-Multiple-Ocean-Sites 2024-11-08T15:31:04Z https://support.cognisantmd.com/hc/fr/articles/5664763229325-Cr%C3%A9ation-de-plusieurs-sites-Ocean 2024-11-08T15:31:04Z https://support.cognisantmd.com/hc/en-us/articles/5686182527757-Online-Booking-Metrics 2024-11-07T21:32:27Z https://support.cognisantmd.com/hc/fr/articles/5686182527757-M%C3%A9triques-de-r%C3%A9servation-en-ligne 2024-11-07T21:32:27Z https://support.cognisantmd.com/hc/en-us/articles/5858404507405-Ocean-Server-Upgrade-April-28th-2022-Release-Notes 2022-04-28T18:34:26Z https://support.cognisantmd.com/hc/en-us/articles/5997327121421-Introducing-the-Template-Manager 2024-01-10T16:35:21Z https://support.cognisantmd.com/hc/en-us/articles/6027444553997-Article-Updated-May-4-2022-URLs-and-IPs-That-Need-to-be-Allowlisted-for-Ocean 2022-05-05T19:32:44Z https://support.cognisantmd.com/hc/en-us/articles/6130037227149-Can-I-recall-a-message-that-was-sent-to-a-patient-through-Ocean 2024-10-22T18:34:40Z https://support.cognisantmd.com/hc/fr/articles/6130037227149-Puis-je-rappeler-un-message-qui-a-%C3%A9t%C3%A9-envoy%C3%A9-%C3%A0-un-patient-via-Ocean 2024-10-22T18:34:40Z https://support.cognisantmd.com/hc/en-us/articles/6340507394061-Ocean-Server-Upgrade-May-19th-2022-Release-Notes 2022-05-19T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/6365587651853-What-are-some-examples-of-commonly-used-templates 2024-10-22T18:34:40Z https://support.cognisantmd.com/hc/fr/articles/6365587651853-Quels-sont-quelques-exemples-de-mod%C3%A8les-couramment-utilis%C3%A9s 2024-10-22T18:34:40Z https://support.cognisantmd.com/hc/en-us/articles/6448989931533-Formatting-Your-Templates 2025-04-28T15:10:07Z https://support.cognisantmd.com/hc/fr/articles/6448989931533-Mise-en-forme-de-vos-mod%C3%A8les 2025-04-28T15:10:07Z https://support.cognisantmd.com/hc/en-us/articles/6466093796237-eReferral-Sending-Workflows 2025-03-17T19:28:13Z https://support.cognisantmd.com/hc/fr/articles/6466093796237-Acheminements-d-envoi-d-eOrientation 2025-03-17T19:28:13Z https://support.cognisantmd.com/hc/en-us/articles/6564624789517-How-are-iCal-files-used-with-Patient-Reminders 2024-10-22T18:34:39Z https://support.cognisantmd.com/hc/fr/articles/6564624789517-Comment-utiliser-les-fichiers-iCal-avec-les-rappels-aux-patients 2024-10-22T18:34:39Z https://support.cognisantmd.com/hc/en-us/articles/6611275500173-System-Maintenance-Planned-for-June-8th-2022-at-10-00pm-EST-COMPLETED 2022-06-09T02:43:52Z https://support.cognisantmd.com/hc/en-us/articles/6633693815437-How-to-Split-a-csv-File-Into-Smaller-Cohorts 2024-10-22T18:34:41Z 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https://support.cognisantmd.com/hc/en-us/articles/6873858794125-How-does-my-User-Role-impact-my-functionalities-as-a-Clinical-Delegate-sending-eReferrals-in-Ocean 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/fr/articles/6873858794125-Comment-mon-r%C3%B4le-d-Utilisateur-influence-t-il-mes-fonctionnalit%C3%A9s-en-tant-que-D%C3%A9l%C3%A9gu%C3%A9-clinique-envoyant-des-eOrientations-dans-Ocean 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/en-us/articles/6882828404749-How-are-eReferral-Resubmissions-taken-into-account-in-analytic-data-and-wait-time-calculations 2025-03-17T19:34:32Z https://support.cognisantmd.com/hc/fr/articles/6882828404749-Comment-les-nouvelles-soumissions-d-eOrientation-sont-elles-prises-en-compte-dans-les-donn%C3%A9es-analytiques-et-les-calculs-des-temps-d-attente 2025-03-17T19:34:32Z https://support.cognisantmd.com/hc/en-us/articles/6886970668301-Removing-a-User-from-your-Ocean-Site 2025-12-17T15:38:14Z 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https://support.cognisantmd.com/hc/en-us/articles/7784937616653-Med-Access-Does-Ocean-send-reminders-to-Confidential-appointments 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/fr/articles/7784937616653-Med-Access-Est-ce-qu-Ocean-envoie-des-rappels-pour-les-rendez-vous-Confidential 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/en-us/articles/7794724744589-TELUS-API-Service-Interruption-July-19-2022-Resolved 2022-07-19T20:47:35Z https://support.cognisantmd.com/hc/en-us/articles/7841077907469-Ocean-Server-Upgrade-July-21st-2022-Release-Notes 2022-07-21T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/8020263826829-eReferral-Receiving-Workflows 2025-03-17T19:34:21Z https://support.cognisantmd.com/hc/fr/articles/8020263826829-Acheminements-de-r%C3%A9ception-d-eOrientation 2025-03-17T19:34:21Z https://support.cognisantmd.com/hc/en-us/articles/8259921421965-How-do-I-use-Ocean-to-connect-to-the-Ontario-eConsult-Service-on-the-OTNhub 2025-03-17T19:27:09Z https://support.cognisantmd.com/hc/fr/articles/8259921421965-Comment-puis-je-utiliser-Ocean-pour-me-connecter-au-Service-de-consultation-%C3%A9lectronique-de-l-Ontario-sur-l-OTNhub 2025-03-17T19:27:09Z https://support.cognisantmd.com/hc/en-us/articles/8345793859981-Ocean-Server-Upgrade-August-11th-2022-Release-Notes 2022-08-11T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/8520820633101-Ocean-Toolbar-Issue-Update-Required 2022-08-18T18:38:37Z https://support.cognisantmd.com/hc/en-us/articles/8661785881613-System-Maintenance-Planned-for-August-31st-2022-at-10-00pm-EST-COMPLETED 2022-09-01T02:45:26Z https://support.cognisantmd.com/hc/en-us/articles/8832719280909-Ocean-Notification-Pricing-Increase 2022-08-31T21:05:42Z https://support.cognisantmd.com/hc/en-us/articles/8850668118541-Ocean-Server-Upgrade-September-1st-2022-Release-Notes 2022-09-01T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/9140385894541-Set-Up-Senders-with-Ocean-Accounts 2025-03-17T19:26:21Z https://support.cognisantmd.com/hc/fr/articles/9140385894541-Configurer-les-exp%C3%A9diteurs-avec-des-comptes-Ocean 2025-03-17T19:26:21Z https://support.cognisantmd.com/hc/en-us/articles/9140631306893-Set-Up-Receivers-with-Ocean-Accounts 2025-03-17T19:26:15Z https://support.cognisantmd.com/hc/fr/articles/9140631306893-Configurer-les-Sp%C3%A9cialistes-avec-des-comptes-Ocean 2025-03-17T19:26:15Z https://support.cognisantmd.com/hc/en-us/articles/9141024675725-How-do-I-set-a-Clinical-Delegate-user-for-my-Ocean-user-account 2025-03-17T19:53:44Z https://support.cognisantmd.com/hc/fr/articles/9141024675725-Comment-puis-je-d%C3%A9finir-un-Utilisateur-D%C3%A9l%C3%A9gu%C3%A9-Clinique-pour-mon-compte-Utilisateur-Ocean 2025-03-17T19:53:44Z https://support.cognisantmd.com/hc/en-us/articles/9170660775309-System-Maintenance-Planned-for-September-19th-2022-at-10-00pm-EST-COMPLETED 2022-09-20T02:43:41Z https://support.cognisantmd.com/hc/en-us/articles/9359014474637-Ocean-Server-Upgrade-September-22nd-2022-Release-Notes 2022-09-22T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/9498402153613-How-Can-I-Remove-a-Patient-s-Data-From-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/9498402153613-Comment-puis-je-supprimer-les-donn%C3%A9es-d-un-patient-de-l-Ocean 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/9536446471437-How-do-I-create-a-custom-Export-Template-for-eReferral-eConsult-Analytic-Data 2025-03-17T19:51:41Z https://support.cognisantmd.com/hc/fr/articles/9536446471437-Comment-Cr%C3%A9er-un-mod%C3%A8le-d-exportation-personnalis%C3%A9-pour-les-donn%C3%A9es-analytiques-d-eOrientation-et-de-Consultation-%C3%A9lectronique 2025-03-17T19:51:41Z https://support.cognisantmd.com/hc/en-us/articles/9615428054413-How-do-I-add-Custom-Analytic-values-to-my-eReferral-eConsult-form 2025-03-17T19:45:01Z https://support.cognisantmd.com/hc/fr/articles/9615428054413-Comment-puis-je-Ajouter-des-valeurs-analytiques-personnalis%C3%A9es-%C3%A0-mon-formulaire-d-eOrientation-Consultation-%C3%A9lectronique 2025-03-17T19:45:01Z https://support.cognisantmd.com/hc/en-us/articles/9626401060237-System-Maintenance-Planned-for-October-11th-2022-at-10-00pm-EST 2022-10-04T18:11:46Z https://support.cognisantmd.com/hc/en-us/articles/9696160597517-Manage-All-Your-eReferrals-in-the-Ocean-Portal 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/fr/articles/9696160597517-G%C3%A9rez-toutes-vos-eOrientations-dans-l-Ocean-Portail 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/en-us/articles/9710461207309-Ocean-Server-Upgrade-October-13th-2022-Release-Notes 2022-10-14T15:23:45Z https://support.cognisantmd.com/hc/en-us/articles/9800442681613-Oct-11-2022-COVID-19-eForm-Update 2022-10-11T13:55:18Z https://support.cognisantmd.com/hc/en-us/articles/9998943466253-Cloud-Connect-Performance-Degradation-October-19-2022-RESOLVED 2022-10-19T15:48:29Z https://support.cognisantmd.com/hc/en-us/articles/10021082680205-TELUS-API-DST-Glitch-Affecting-Clinics-Open-November-6th-2022 2022-10-20T21:32:26Z https://support.cognisantmd.com/hc/en-us/articles/10300756466061-Enforcing-Two-Factor-Authentication-for-All-Users-on-your-Ocean-Site 2024-11-25T17:32:43Z https://support.cognisantmd.com/hc/fr/articles/10300756466061-Mise-en-%C5%93uvre-de-l-authentification-%C3%A0-deux-facteurs-pour-tous-les-utilisateurs-de-votre-site-Ocean 2024-11-25T17:32:43Z https://support.cognisantmd.com/hc/en-us/articles/10304280053517-Ocean-Server-Upgrade-November-3rd-2022-Release-Notes 2022-11-03T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/10387875918221-Ocean-FHIR-Open-API-Service-Interruption-November-4-2022-RESOLVED 2022-11-05T18:13:44Z https://support.cognisantmd.com/hc/en-us/articles/10392479143053-How-do-I-change-the-Health-Service-and-Description-for-eReferrals-that-I-receive 2025-03-17T19:37:57Z https://support.cognisantmd.com/hc/fr/articles/10392479143053-Comment-puis-je-modifier-le-Service-de-sant%C3%A9-et-la-Description-pour-les-Orientations-%C3%A9lectroniques-que-je-re%C3%A7ois 2025-03-17T19:37:57Z https://support.cognisantmd.com/hc/en-us/articles/10481372917773-Ocean-Server-Upgrade-November-24th-2022-Release-Notes 2022-11-24T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/10482619414797-Welcome-to-the-Ocean-API-Integration-Updates-Section 2025-06-30T20:54:44Z https://support.cognisantmd.com/hc/en-us/articles/10507636251789-Accuro-How-can-I-check-to-see-if-my-EMR-is-connected-to-the-Accuro-API 2024-11-25T17:52:43Z https://support.cognisantmd.com/hc/fr/articles/10507636251789-Accuro-Comment-puis-je-v%C3%A9rifier-si-mon-DM%C3%89-est-connect%C3%A9-%C3%A0-l-API-Accuro 2024-11-25T17:52:43Z https://support.cognisantmd.com/hc/en-us/articles/10888188530189-How-can-a-Support-Site-User-generate-analytics-for-the-sites-they-support 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/10888188530189-Comment-un-Utilisateur-de-Site-de-Support-peut-il-g%C3%A9n%C3%A9rer-des-analyses-pour-les-sites-qu-il-soutient 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/11012948318989-Email-Notification-Interruption-November-29-2022-RESOLVED 2022-11-30T15:06:11Z https://support.cognisantmd.com/hc/en-us/articles/11077757083789-System-Maintenance-Planned-for-December-8th-2022-at-10-00pm-EST-COMPLETE 2022-12-09T03:53:55Z https://support.cognisantmd.com/hc/en-us/articles/11228423642253-TELUS-API-Service-Interruption-December-6-2022-RESOLVED 2022-12-06T17:28:49Z https://support.cognisantmd.com/hc/en-us/articles/11266321141517-How-does-Ocean-determine-a-patient-s-preferred-language-for-text-message-reminders 2024-10-22T18:35:03Z https://support.cognisantmd.com/hc/fr/articles/11266321141517-Comment-l-Ocean-d%C3%A9termine-t-il-la-langue-pr%C3%A9f%C3%A9r%C3%A9e-d-un-patient-pour-les-rappels-par-SMS 2024-10-22T18:35:03Z https://support.cognisantmd.com/hc/en-us/articles/11316958697613-Ocean-Portal-Performance-Degradation-Dec-9-2022-RESOLVED 2022-12-14T16:15:09Z https://support.cognisantmd.com/hc/en-us/articles/11392650687373-Critical-System-Maintenance-Planned-for-December-12th-2022-at-10-00-PM-EST-COMPLETED 2022-12-13T03:33:28Z https://support.cognisantmd.com/hc/en-us/articles/11418620596749-Change-to-Ocean-s-API-Authentication-Framework-Planned-for-December-15th-Release 2022-12-13T17:17:53Z https://support.cognisantmd.com/hc/en-us/articles/11447390280461-Ocean-Server-Upgrade-December-15th-2022-Release-Notes 2022-12-15T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/11453549760269-Understanding-the-eReferrals-eConsults-View 2025-09-24T19:44:42Z https://support.cognisantmd.com/hc/fr/articles/11453549760269-Comprendre-la-vue-des-Orientations-%C3%A9lectroniques-et-des-Consultations-%C3%A9lectroniques 2025-09-24T19:44:42Z https://support.cognisantmd.com/hc/en-us/articles/11513891472397-Accepting-Declining-eReferrals 2025-10-15T18:44:00Z https://support.cognisantmd.com/hc/fr/articles/11513891472397-Accepter-et-refuser-les-eOrientations 2025-10-15T18:44:00Z https://support.cognisantmd.com/hc/en-us/articles/11581864407053-Messaging-within-an-eReferral 2025-03-17T19:37:45Z https://support.cognisantmd.com/hc/fr/articles/11581864407053-Messagerie-au-sein-d-une-eOrientation 2025-03-17T19:37:45Z https://support.cognisantmd.com/hc/en-us/articles/11582912897293-Scheduling-the-Referral-Appointment 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/fr/articles/11582912897293-Planification-du-rendez-vous-de-la-demande-de-r%C3%A9f%C3%A9rence 2025-12-17T15:38:02Z https://support.cognisantmd.com/hc/en-us/articles/11931471582861-Ocean-Server-Upgrade-January-5th-2023-Release-Notes 2023-01-05T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/11971495141901-Completing-the-Referral 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/fr/articles/11971495141901-Finaliser-la-recommandation 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/en-us/articles/11995377860493-Advanced-Features-and-Best-Practices 2025-03-17T19:53:32Z https://support.cognisantmd.com/hc/fr/articles/11995377860493-Fonctionnalit%C3%A9s-avanc%C3%A9es-et-meilleures-pratiques 2025-03-17T19:53:32Z https://support.cognisantmd.com/hc/en-us/articles/12152239575181-QHR-Accuro-Onboarding-Guide-to-Contracting-API-Enablement 2024-11-25T17:47:48Z https://support.cognisantmd.com/hc/fr/articles/12152239575181-QHR-Accuro-Int%C3%A9gration-Guide-pour-la-contractualisation-et-l-activation-de-l-API 2024-11-25T17:47:48Z https://support.cognisantmd.com/hc/en-us/articles/12162656457229-Can-I-download-a-complete-copy-of-the-referral-record 2025-03-17T19:25:39Z https://support.cognisantmd.com/hc/fr/articles/12162656457229-Puis-je-t%C3%A9l%C3%A9charger-une-copie-compl%C3%A8te-du-record-de-recommandation 2025-03-17T19:25:39Z https://support.cognisantmd.com/hc/en-us/articles/12227761514893-How-can-I-improve-the-accuracy-of-my-calculated-wait-times 2025-03-17T19:25:30Z https://support.cognisantmd.com/hc/fr/articles/12227761514893-Comment-puis-je-am%C3%A9liorer-la-pr%C3%A9cision-de-mes-temps-d-attente-calcul%C3%A9s 2025-03-17T19:25:30Z https://support.cognisantmd.com/hc/en-us/articles/12475154885133-Accuro-Integration-Service-Interruption-January-23-2023-Resolved 2023-01-23T21:17:50Z https://support.cognisantmd.com/hc/en-us/articles/12526822019469-OSCAR-Pro-Integration-Service-Interruption-January-24-2023-Resolved 2023-01-25T14:29:34Z https://support.cognisantmd.com/hc/en-us/articles/12541911589645-Ocean-Server-Upgrade-January-26th-2023-Release-Notes 2023-01-26T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/12745060274701-As-a-Central-Intake-user-how-can-I-determine-the-Requested-Provider-for-an-eReferral 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/12745060274701-En-tant-qu-Utilisateur-de-l-Intake-Central-comment-puis-je-d%C3%A9terminer-le-Prestataire-demand%C3%A9-pour-une-eOrientation 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/12746287833357-How-do-I-Resubmit-or-Redirect-a-cancelled-declined-eReferral-eConsult 2025-03-17T19:24:58Z https://support.cognisantmd.com/hc/fr/articles/12746287833357-Comment-puis-je-soumettre-%C3%A0-nouveau-ou-rediriger-une-eOrientation-Consultation-%C3%A9lectronique-annul%C3%A9e-refus%C3%A9e 2025-03-17T19:24:58Z https://support.cognisantmd.com/hc/en-us/articles/12780794126861-As-a-Regional-Authority-Admin-how-do-I-set-the-Service-Request-Repository 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/12780794126861-En-tant-qu-administrateur-d-autorit%C3%A9-r%C3%A9gionale-comment-configurer-le-d%C3%A9p%C3%B4t-de-demandes-de-Service 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/12783470507661-As-a-Regional-Authority-Admin-how-can-I-enable-the-ability-for-an-Ocean-Site-to-contribute-data-to-a-Service-Request-Repository 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/12783470507661-En-tant-qu-administrateur-d-une-autorit%C3%A9-r%C3%A9gionale-comment-puis-je-permettre-%C3%A0-un-site-Ocean-de-contribuer-des-donn%C3%A9es-%C3%A0-un-r%C3%A9f%C3%A9rentiel-de-demandes-de-Service 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/12784888594317-How-do-I-enable-contribution-to-a-Service-Request-Repository 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/fr/articles/12784888594317-Comment-activer-la-contribution-%C3%A0-un-R%C3%A9pertoire-de-demandes-de-Service 2025-12-17T15:38:13Z https://support.cognisantmd.com/hc/en-us/articles/12811754641933-Storing-the-Shared-Encryption-Key-in-Ocean-Cloud-Connect-without-a-Cloud-Connect-EMR-Integration 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/fr/articles/12811754641933-Stocker-la-cl%C3%A9-de-chiffrement-partag%C3%A9e-dans-Ocean-Cloud-Connect-sans-une-int%C3%A9gration-DM%C3%89-Cloud-Connect 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/en-us/articles/12879751313165-Custom-From-Email-Address-Validation-Issue-RESOLVED 2023-02-06T19:25:28Z https://support.cognisantmd.com/hc/en-us/articles/12985363614733-TELUS-API-DST-Glitch-Affecting-Clinics-Open-March-12th-2023 2023-02-09T20:06:28Z https://support.cognisantmd.com/hc/en-us/articles/13082379344653-Ocean-Server-Upgrade-February-16th-2023-Release-Notes 2023-02-17T17:16:53Z https://support.cognisantmd.com/hc/en-us/articles/13295689663117-How-do-I-update-the-Anticipated-Time-to-Appointment-for-multiple-referrals-at-once 2025-03-17T19:24:22Z https://support.cognisantmd.com/hc/fr/articles/13295689663117-Comment-puis-je-mettre-%C3%A0-jour-le-Temps-Anticip%C3%A9-jusqu-au-Rendez-vous-pour-plusieurs-r%C3%A9f%C3%A9rences-%C3%A0-la-fois 2025-03-17T19:24:22Z https://support.cognisantmd.com/hc/en-us/articles/13375133917965-What-is-the-difference-between-a-Health-Service-Category-a-Health-Service-Offering-and-a-Description 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/13375133917965-Quelle-est-la-diff%C3%A9rence-entre-une-Cat%C3%A9gorie-de-Service-de-sant%C3%A9-une-Offre-de-Service-de-sant%C3%A9-et-une-Description 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/13836846110221-Ocean-Server-Upgrade-March-9th-2023-Release-Notes 2023-03-09T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/13890530631565-OSCAR-Pro-API-DST-Glitch-Affecting-Clinics-Open-March-12th-2023 2023-03-10T19:03:08Z https://support.cognisantmd.com/hc/en-us/articles/14059734618637-What-do-the-different-request-colours-mean-in-the-eReferrals-eConsults-area 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/fr/articles/14059734618637-Qu-est-ce-que-signifient-les-diff%C3%A9rentes-couleurs-de-demande-dans-la-zone-des-Orientations-%C3%A9lectroniques-et-des-Consultations-%C3%A9lectroniques 2025-06-26T21:15:04Z https://support.cognisantmd.com/hc/en-us/articles/14413523045645-Ocean-Server-Upgrade-March-30th-2023-Release-Notes 2023-03-30T17:00:01Z https://support.cognisantmd.com/hc/en-us/articles/14469154502413-Ocean-Service-Interruption-Patient-Reminders-March-31-2023-RESOLVED 2023-03-31T20:50:42Z https://support.cognisantmd.com/hc/en-us/articles/14567601159821-Ocean-Service-Interruption-April-4-2023-RESOLVED 2023-05-11T20:30:33Z https://support.cognisantmd.com/hc/en-us/articles/14931431066637-Accuro-Integration-Service-Interruption-April-17-2023-Resolved 2023-05-03T14:30:48Z https://support.cognisantmd.com/hc/en-us/articles/15003759463821-Ocean-Service-Interruption-Ontario-eConsult-Service-April-18-2023-RESOLVED 2023-04-19T21:30:24Z https://support.cognisantmd.com/hc/en-us/articles/15004503245453-Ocean-Server-Upgrade-April-20th-2023-Release-Notes 2023-04-20T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/15311432896909-How-do-I-use-the-Await-Reply-functionality 2025-03-17T19:23:23Z https://support.cognisantmd.com/hc/fr/articles/15311432896909-Comment-utiliser-la-fonctionnalit%C3%A9-Attendre-une-r%C3%A9ponse 2025-03-17T19:23:23Z https://support.cognisantmd.com/hc/en-us/articles/15414373425805-Intermittent-Errors-Returned-by-the-Accuro-API-May-2-2023 2023-05-03T21:29:23Z https://support.cognisantmd.com/hc/en-us/articles/15654826127117-System-Maintenance-Planned-for-May-17th-2023-at-10-00pm-EST-COMPLETED 2023-05-18T02:29:58Z https://support.cognisantmd.com/hc/en-us/articles/15666977405581-Ocean-Server-Upgrade-May-11th-2023-Release-Notes 2023-05-11T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/16153438821901-Delayed-WebHook-Integration-Deliveries-May-26-2023-RESOLVED 2023-05-26T14:45:28Z https://support.cognisantmd.com/hc/en-us/articles/16299611744269-Ocean-Server-Upgrade-June-1st-2023-Release-Notes 2023-06-01T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/16745963947917-Ocean-MA-Extension-FAQ 2025-10-15T18:44:00Z https://support.cognisantmd.com/hc/fr/articles/16745963947917-FAQ-sur-l-extension-Ocean-MA 2025-10-15T18:44:00Z https://support.cognisantmd.com/hc/en-us/articles/16974094587917-Ocean-Server-Upgrade-June-22nd-2023-Release-Notes 2023-06-22T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/16998770728205-Issue-Impacting-Ocean-Patient-Reminders-SMS-Message-Delivery-June-22-2023-RESOLVED 2023-06-24T17:37:36Z https://support.cognisantmd.com/hc/en-us/articles/17087909517453-How-does-Ocean-integrate-with-Health-Report-Manager-HRM 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/17087909517453-Comment-Ocean-s-int%C3%A8gre-t-il-avec-Health-Report-Manager-HRM 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/17340443293453-New-Versions-of-Ocean-s-HL7-FHIR-eReferral-APIs-and-SMART-Launch 2023-07-06T13:34:18Z https://support.cognisantmd.com/hc/en-us/articles/17520375399053-System-Maintenance-Planned-for-July-20th-2023-at-10-00pm-EST-COMPLETED 2023-07-21T03:03:41Z https://support.cognisantmd.com/hc/en-us/articles/17573816838157-Ocean-Server-Upgrade-July-13th-2023-Release-Notes 2023-07-13T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/17766051775501-When-API-Messages-Fail-Ocean-s-API-Retry-Logic-and-Troubleshooting 2026-03-27T20:23:24Z https://support.cognisantmd.com/hc/fr/articles/17766051775501-Lorsque-les-messages-d-API-%C3%A9chouent-Logique-de-r%C3%A9essai-de-l-API-Ocean-et-d%C3%A9pannage 2026-03-27T20:23:24Z https://support.cognisantmd.com/hc/en-us/articles/17826076473485-Accessing-Accuro-Provider-IDs 2024-11-25T17:40:31Z https://support.cognisantmd.com/hc/fr/articles/17826076473485-Acc%C3%A8s-aux-identifiants-des-fournisseurs-Accuro 2024-11-25T17:40:31Z https://support.cognisantmd.com/hc/en-us/articles/18124521853965-PS-Suite-Ocean-Attachment-Exporter-2-09-Release-Notes 2023-08-03T20:51:15Z https://support.cognisantmd.com/hc/en-us/articles/18158305909517-What-EMR-field-does-Ocean-use-for-Alternate-ID 2024-11-25T17:30:58Z https://support.cognisantmd.com/hc/fr/articles/18158305909517-Quel-champ-EMR-Ocean-utilise-t-il-pour-l-identifiant-alternatif 2024-11-25T17:30:58Z https://support.cognisantmd.com/hc/en-us/articles/18190127270157-Ocean-Sevice-Interruption-August-3rd-2023-Resolved 2023-08-03T19:45:41Z https://support.cognisantmd.com/hc/en-us/articles/18192206999565-Ocean-Server-Upgrade-August-3rd-2023-Release-Notes 2023-08-03T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/18331816787341-Where-do-I-find-a-Referral-Reference-value 2025-03-17T19:22:37Z https://support.cognisantmd.com/hc/fr/articles/18331816787341-O%C3%B9-puis-je-trouver-une-valeur-de-r%C3%A9f%C3%A9rence-de-parrainage 2025-03-17T19:22:37Z https://support.cognisantmd.com/hc/en-us/articles/18332243360653-System-Maintenance-Planned-for-August-15th-2023-at-10-00pm-EST-COMPLETED 2023-09-22T17:04:45Z https://support.cognisantmd.com/hc/en-us/articles/18623680756237-PS-Suite-Utilizing-Preferred-Method-of-Contact 2024-11-08T15:33:26Z https://support.cognisantmd.com/hc/fr/articles/18623680756237-Suite-PS-Utilisation-de-la-M%C3%A9thode-de-contact-pr%C3%A9f%C3%A9r%C3%A9e 2024-11-08T15:33:26Z https://support.cognisantmd.com/hc/en-us/articles/18634131565837-Ocean-Service-Degradation-August-16-2023-RESOLVED 2023-08-29T22:10:22Z https://support.cognisantmd.com/hc/en-us/articles/18762167406349-Ocean-Server-Upgrade-August-24th-2023-Release-Notes 2023-08-25T13:36:43Z https://support.cognisantmd.com/hc/en-us/articles/18764598092813-Enabling-Appointment-Cancellation-from-Patient-Reminders 2025-10-31T13:31:57Z https://support.cognisantmd.com/hc/fr/articles/18764598092813-Activation-de-l-annulation-de-rendez-vous-%C3%A0-partir-des-rappels-de-patients 2025-10-31T13:31:57Z https://support.cognisantmd.com/hc/en-us/articles/18797882707085-Can-I-filter-the-eConsults-eReferrals-in-my-Ocean-Site 2025-12-12T15:06:46Z https://support.cognisantmd.com/hc/fr/articles/18797882707085-Puis-je-filtrer-les-consultations-%C3%A9lectroniques-et-les-orientations-%C3%A9lectroniques-dans-mon-site-Ocean 2025-12-12T15:06:46Z https://support.cognisantmd.com/hc/en-us/articles/19281834397965-What-is-a-Support-Site 2024-11-08T14:21:52Z https://support.cognisantmd.com/hc/fr/articles/19281834397965-Qu-est-ce-qu-un-site-de-support 2024-11-08T14:21:52Z https://support.cognisantmd.com/hc/en-us/articles/19315991655565-Update-Your-eConsult-and-eReferral-Sender-Configuration 2025-03-17T19:33:01Z https://support.cognisantmd.com/hc/fr/articles/19315991655565-Mettez-%C3%A0-jour-votre-configuration-d-envoi-de-Consultation-%C3%A9lectronique-et-d-eOrientation 2025-03-17T19:33:01Z https://support.cognisantmd.com/hc/en-us/articles/19489493261453-Ocean-Server-Upgrade-September-14th-2023-Release-Notes 2023-09-14T18:04:49Z https://support.cognisantmd.com/hc/en-us/articles/19599046407693-Ocean-Glossary-of-Terms 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/19599046407693-Glossaire-des-termes-Ocean 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/19678434315149-What-languages-are-included-in-eReferral-eConsult-email-notifications 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/fr/articles/19678434315149-Quelles-langues-sont-incluses-dans-les-notifications-par-e-mail-d-eOrientation-Consultation-%C3%A9lectronique 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/en-us/articles/19683181239309-System-Maintenance-Planned-for-September-28th-2023-at-10-00pm-EST-COMPLETED 2023-09-29T02:44:55Z https://support.cognisantmd.com/hc/en-us/articles/19700606055309-How-long-does-it-take-for-an-inactive-Ocean-User-session-to-be-automatically-logged-out 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/19700606055309-Combien-de-temps-faut-il-pour-qu-une-session-d-Utilisateur-Ocean-inactive-se-d%C3%A9connecte-automatiquement 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/20021605341965-When-does-Ocean-send-Patient-Message-email-notifications-and-where-do-they-get-sent-to 2025-05-20T16:46:51Z https://support.cognisantmd.com/hc/fr/articles/20021605341965-Quand-Ocean-envoie-t-il-des-notifications-par-e-mail-pour-les-messages-aux-patients-et-o%C3%B9-sont-elles-envoy%C3%A9es 2025-05-20T16:46:51Z https://support.cognisantmd.com/hc/en-us/articles/20095706292877-TELUS-API-DST-Glitch-Affecting-Clinics-Open-November-5th-2023 2023-10-04T16:43:55Z https://support.cognisantmd.com/hc/en-us/articles/20106197010445-Ocean-Server-Upgrade-October-5th-2023-Release-Notes 2023-10-05T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/20707690894477-Enabling-the-Save-for-Ocean-Button-in-Accuro 2024-11-25T17:30:36Z https://support.cognisantmd.com/hc/fr/articles/20707690894477-Activer-le-bouton-Sauvegarder-pour-Ocean-dans-Accuro 2024-11-25T17:30:36Z https://support.cognisantmd.com/hc/en-us/articles/20739403096461-Accuro-Creating-an-Encounter-Note-Template-and-Quick-Action-Button 2024-11-25T17:30:19Z https://support.cognisantmd.com/hc/fr/articles/20739403096461-Accuro-Cr%C3%A9ation-d-un-mod%C3%A8le-de-note-de-rencontre-et-d-un-bouton-d-action-rapide 2024-11-25T17:30:19Z https://support.cognisantmd.com/hc/en-us/articles/20740314120973-Ocean-Server-Upgrade-October-26th-2023-Release-Notes 2023-10-26T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/20846351872269-OSCAR-Pro-Integration-Service-Interruption-October-30-2023 2023-10-30T21:06:12Z https://support.cognisantmd.com/hc/en-us/articles/20931332520717-OSCAR-Pro-EMR-Integration-Troubleshooting 2024-11-25T17:29:57Z https://support.cognisantmd.com/hc/fr/articles/20931332520717-D%C3%A9pannage-de-l-int%C3%A9gration-d-OSCAR-Pro-DM%C3%89 2024-11-25T17:29:57Z https://support.cognisantmd.com/hc/en-us/articles/20931893643661-Accuro-EMR-Integration-Troubleshooting 2024-11-25T17:29:37Z https://support.cognisantmd.com/hc/fr/articles/20931893643661-D%C3%A9pannage-de-l-int%C3%A9gration-EMR-Accuro 2024-11-25T17:29:37Z https://support.cognisantmd.com/hc/en-us/articles/20932877823757-Med-Access-EMR-Integration-Troubleshooting 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/fr/articles/20932877823757-D%C3%A9pannage-de-l-int%C3%A9gration-EMR-de-Med-Access 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/en-us/articles/21333547786509-How-do-I-determine-the-Number-of-Clinicians-for-my-Directory-Listing 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/21333547786509-Comment-d%C3%A9terminer-le-nombre-de-cliniciens-pour-ma-Listes-d-annuaires 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/21373195137549-Ocean-Server-Upgrade-November-16th-2023-Release-Notes 2023-11-16T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/21591212250637-Ocean-Healthmap-Service-Degredation-November-22-2023-RESOLVED 2024-03-26T15:49:59Z https://support.cognisantmd.com/hc/en-us/articles/21780297486221-Referrer-s-Billing-ID-in-the-HL7-FHIR-Payload 2023-11-29T18:22:07Z https://support.cognisantmd.com/hc/en-us/articles/22050595984397-Ocean-Server-Upgrade-December-7th-2023-Release-Notes 2023-12-07T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/22059051602701-Managing-Your-Clinician-Information-Clinic-Locations 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/fr/articles/22059051602701-Gestion-de-vos-informations-de-clinicien-et-des-emplacements-de-votre-clinique 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/en-us/articles/22392471560077-Limited-Issue-Impacting-Sending-eReferrals-December-15-2023-RESOLVED 2023-12-16T03:52:37Z https://support.cognisantmd.com/hc/en-us/articles/22856510180621-Accuro-Automatic-eReferral-Document-Assignment 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/fr/articles/22856510180621-Attribution-automatique-des-documents-d-eOrientation-dans-Accuro 2025-12-17T15:38:15Z https://support.cognisantmd.com/hc/en-us/articles/22953577884685-Recommended-Changes-for-Clinics-Using-a-Custom-From-Email-Address-in-Ocean 2024-01-19T13:00:00Z https://support.cognisantmd.com/hc/en-us/articles/23060899318925-Updating-Ocean-with-a-New-Shared-Encryption-Key 2024-11-25T17:58:36Z https://support.cognisantmd.com/hc/fr/articles/23060899318925-Mise-%C3%A0-jour-d-Ocean-avec-une-nouvelle-cl%C3%A9-de-chiffrement-partag%C3%A9e 2024-11-25T17:58:36Z https://support.cognisantmd.com/hc/en-us/articles/23303017543565-Issue-Impacting-Ocean-Portal-January-17-2024-RESOLVED 2024-03-26T15:46:01Z https://support.cognisantmd.com/hc/en-us/articles/23322868755469-Ocean-Server-Upgrade-January-18th-2024-Release-Notes 2024-01-19T16:52:21Z https://support.cognisantmd.com/hc/en-us/articles/23431104894733-Single-Sign-on-SSO-Feature-Improvements 2024-11-08T14:35:34Z https://support.cognisantmd.com/hc/fr/articles/23431104894733-Am%C3%A9liorations-de-la-fonctionnalit%C3%A9-de-connexion-unique-SSO 2024-11-08T14:35:34Z https://support.cognisantmd.com/hc/en-us/articles/23451975455245-Can-I-change-the-way-that-calendar-dates-are-formatted-in-my-eForm 2024-11-08T14:20:54Z https://support.cognisantmd.com/hc/fr/articles/23451975455245-Puis-je-changer-la-fa%C3%A7on-dont-les-dates-du-calendrier-sont-format%C3%A9es-dans-mon-eFormulaire 2024-11-08T14:20:54Z https://support.cognisantmd.com/hc/en-us/articles/23745417284109-Recommended-Browsers-for-an-Optimal-Ocean-Experience 2025-04-07T18:10:39Z https://support.cognisantmd.com/hc/fr/articles/23745417284109-Navigateurs-recommand%C3%A9s-pour-une-exp%C3%A9rience-Ocean-optimale 2025-04-07T18:10:39Z https://support.cognisantmd.com/hc/en-us/articles/23945905455245-Clinic-Support-Staff-Now-Included-with-Ocean-Patient-Messaging-Reminder-Licences 2024-02-09T17:34:58Z https://support.cognisantmd.com/hc/en-us/articles/23967190507405-Ocean-Server-Upgrade-February-8th-2024-Release-Notes 2024-02-08T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/23976602050445-Which-User-Roles-require-a-Professional-ID-prior-to-sending-an-eReferral-eConsult 2025-03-17T19:21:18Z https://support.cognisantmd.com/hc/fr/articles/23976602050445-Quels-r%C3%B4les-d-Utilisateur-n%C3%A9cessitent-un-identifiant-professionnel-avant-d-envoyer-une-eOrientation-Consultation-%C3%A9lectronique 2025-03-17T19:21:18Z https://support.cognisantmd.com/hc/en-us/articles/23995204835725-Ocean-Service-Interruption-Patient-Messages-February-9-2024-RESOLVED 2024-02-09T19:05:32Z https://support.cognisantmd.com/hc/en-us/articles/24075589362189-Minor-Update-to-Ocean-s-v0-11-1-DocumentReference-Resource 2024-03-22T13:00:56Z https://support.cognisantmd.com/hc/en-us/articles/24118554768269-TELUS-API-DST-Glitch-Affecting-Clinics-Open-March-10th-2024 2024-02-14T17:50:35Z https://support.cognisantmd.com/hc/en-us/articles/24126994949261-What-is-a-Regional-Authority 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/24126994949261-Qu-est-ce-qu-une-Autorit%C3%A9-R%C3%A9gionale 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/24440089108237-Upcoming-Enhancements-Patient-Email-Notifications-and-Communicating-the-Request-Submitter-and-Authorizer 2024-02-26T23:00:50Z https://support.cognisantmd.com/hc/en-us/articles/24461578081549-As-a-Regional-Authority-Admin-how-can-I-assume-responsibility-for-licence-fees-related-to-Patient-Messaging-and-Online-Booking-at-an-Ocean-Site 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/24461578081549-En-tant-qu-administrateur-d-une-autorit%C3%A9-r%C3%A9gionale-comment-puis-je-assumer-la-responsabilit%C3%A9-des-frais-de-licence-associ%C3%A9s-%C3%A0-la-messagerie-Patient-et-%C3%A0-la-prise-de-rendez-vous-en-ligne-sur-un-site-Ocean 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/24567461849101-Ocean-Notification-Pricing-Increase-Effective-April-1st-2024 2024-02-29T19:52:43Z https://support.cognisantmd.com/hc/en-us/articles/24577749296781-Ocean-Server-Upgrade-February-29th-2024-Release-Notes 2024-02-29T20:58:31Z https://support.cognisantmd.com/hc/en-us/articles/24673584528013-At-a-Regional-Authority-Ocean-Site-what-data-is-included-in-the-Exports-available-within-the-Approvals-page 2026-03-27T04:00:00Z https://support.cognisantmd.com/hc/fr/articles/24673584528013-Quelles-donn%C3%A9es-sont-incluses-dans-les-Exports-disponibles-sur-la-page-des-Approbations-d-un-site-Ocean-d-Autorit%C3%A9-R%C3%A9gionale 2026-03-27T04:00:00Z https://support.cognisantmd.com/hc/en-us/articles/24679606424717-What-data-dictionaries-are-available-for-Ocean 2024-11-08T14:28:53Z https://support.cognisantmd.com/hc/fr/articles/24679606424717-Quels-dictionnaires-de-donn%C3%A9es-sont-disponibles-pour-l-Ocean 2024-11-08T14:28:53Z https://support.cognisantmd.com/hc/en-us/articles/24750971689229-System-Maintenance-Planned-for-Friday-March-15th-2024-at-10-00pm-EST-COMPLETED 2024-03-16T03:02:06Z https://support.cognisantmd.com/hc/en-us/articles/24931538907533-FHIR-Patient-Engagement-Integration-Setup-Guide 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/fr/articles/24931538907533-Guide-de-configuration-de-l-int%C3%A9gration-de-l-engagement-du-Patient-FHIR 2025-03-20T22:16:54Z https://support.cognisantmd.com/hc/en-us/articles/25175403759245-Ocean-Server-Upgrade-March-21st-2024-Release-Notes 2024-03-22T13:45:29Z https://support.cognisantmd.com/hc/en-us/articles/25208514676365-Entering-Your-Shared-Encryption-Key 2024-11-25T17:40:18Z https://support.cognisantmd.com/hc/fr/articles/25208514676365-Entrer-votre-cl%C3%A9-de-chiffrement-partag%C3%A9e 2024-11-25T17:40:18Z https://support.cognisantmd.com/hc/en-us/articles/25343819529485-Including-Multi-Page-Attachments-in-the-Ocean-Referral-Record-March-26-2024-RESOLVED 2024-04-12T13:30:39Z https://support.cognisantmd.com/hc/en-us/articles/25387452505229-Issue-Impacting-FHIR-integrations-March-27-2024-RESOLVED 2024-03-28T16:13:17Z https://support.cognisantmd.com/hc/en-us/articles/25428492828685-Set-Up-Ocean-Cloud-Connect 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/fr/articles/25428492828685-Configurer-Ocean-Cloud-Connect 2024-10-21T19:22:45Z https://support.cognisantmd.com/hc/en-us/articles/25813230780429-Ocean-Server-Upgrade-April-11th-2024-Release-Notes 2024-04-12T14:05:19Z https://support.cognisantmd.com/hc/en-us/articles/26164404385421-Ocean-Service-Interruption-April-24-2024-RESOLVED 2024-04-24T20:35:44Z https://support.cognisantmd.com/hc/en-us/articles/26396320677517-Ocean-Server-Upgrade-May-2nd-2024-Release-Notes 2024-05-03T13:35:32Z https://support.cognisantmd.com/hc/en-us/articles/26429176976269-System-Maintenance-Planned-for-Friday-May-10th-2024-at-10-00pm-EST-RESOLVED 2024-05-24T18:18:40Z https://support.cognisantmd.com/hc/en-us/articles/26557430132109-What-do-the-different-Health-Service-Offering-settings-mean 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/fr/articles/26557430132109-Que-signifient-les-diff%C3%A9rents-param%C3%A8tres-des-offres-de-Service-de-sant%C3%A9 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/26604210461709-Is-there-an-authorization-process-for-systems-to-connect-integrate-with-Ocean-for-clinical-administrative-or-analytic-purposes 2024-11-25T17:29:10Z https://support.cognisantmd.com/hc/fr/articles/26604210461709-Y-a-t-il-un-processus-d-autorisation-pour-les-syst%C3%A8mes-se-connectant-s-int%C3%A9grant-%C3%A0-l-Ocean-%C3%A0-des-fins-cliniques-administratives-ou-analytiques 2024-11-25T17:29:10Z https://support.cognisantmd.com/hc/en-us/articles/26691042857229-Why-is-the-Ocean-Attachment-Exporter-creating-cropped-unusable-PDF-file-attachments 2024-11-25T17:28:57Z https://support.cognisantmd.com/hc/fr/articles/26691042857229-Pourquoi-l-exportateur-de-pi%C3%A8ces-jointes-Ocean-cr%C3%A9e-t-il-des-pi%C3%A8ces-jointes-de-fichiers-PDF-rogn%C3%A9es-inutilisables 2024-11-25T17:28:57Z https://support.cognisantmd.com/hc/en-us/articles/26787276167821-PS-Suite-Will-Ocean-send-reminders-for-appointments-marked-as-No-Show 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/fr/articles/26787276167821-PS-Suite-Est-ce-que-l-Ocean-enverra-des-rappels-pour-les-rendez-vous-marqu%C3%A9s-comme-Non-pr%C3%A9sent 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/en-us/articles/26811772617869-Identifying-eForms-Configured-for-Ocean-Studies 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/fr/articles/26811772617869-Identifier-les-eFormulaires-configur%C3%A9s-pour-les-%C3%A9tudes-sur-l-Oc%C3%A9an 2025-10-31T17:39:36Z https://support.cognisantmd.com/hc/en-us/articles/26972677999629-Licence-Management-Improvements-for-Ocean-Site-Admins 2024-05-24T04:00:06Z https://support.cognisantmd.com/hc/en-us/articles/26972736941709-Ocean-Server-Upgrade-May-23rd-2024-Release-Notes 2024-05-24T13:22:30Z https://support.cognisantmd.com/hc/en-us/articles/27015145132429-Limited-Issue-Impacting-Patient-Reminders-for-Certain-Ocean-Sites-May-24-2024-RESOLVED 2024-05-24T20:35:12Z https://support.cognisantmd.com/hc/en-us/articles/27049618824589-Limited-Issue-Causing-Delays-to-Some-EMR-Actions-Cloud-Connect-Impact-May-26-2024-RESOLVED 2024-05-26T13:22:11Z https://support.cognisantmd.com/hc/en-us/articles/27292986541453-System-Maintenance-Planned-for-Wednesday-June-12th-2024-at-10-00pm-EST-COMPLETED 2024-06-13T19:40:40Z https://support.cognisantmd.com/hc/en-us/articles/27384847245965-How-long-are-eConsults-eReferrals-stored-when-they-have-been-Saved-for-Later 2025-03-17T19:18:06Z https://support.cognisantmd.com/hc/fr/articles/27384847245965-Combien-de-temps-les-Consultations-%C3%A9lectroniques-eOrientations-sont-elles-stock%C3%A9es-lorsqu-elles-ont-%C3%A9t%C3%A9-Sauvegard%C3%A9es-pour-plus-tard 2025-03-17T19:18:06Z https://support.cognisantmd.com/hc/en-us/articles/27443824791693-OSCAR-Pro-Integration-Service-Interruption-June-10-2024-RESOLVED 2024-06-10T14:41:32Z https://support.cognisantmd.com/hc/en-us/articles/27546196552333-Ocean-Server-Upgrade-June-13th-2024-Release-Notes 2024-06-14T13:14:46Z https://support.cognisantmd.com/hc/en-us/articles/27672819943693-OSCAR-Pro-Integration-Service-Interruption-June-18-2024 2024-06-18T14:55:04Z https://support.cognisantmd.com/hc/en-us/articles/27771429646733-System-Maintenance-Planned-for-Friday-June-28th-2024-at-10-00pm-EST-COMPLETED 2024-06-29T02:48:53Z https://support.cognisantmd.com/hc/en-us/articles/27914196145293-Who-needs-a-Patient-Engagement-Licence-to-send-Patient-Messages 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/fr/articles/27914196145293-Qui-a-besoin-d-une-licence-d-engagement-des-patients-pour-envoyer-des-messages-aux-patients 2024-10-22T18:34:42Z https://support.cognisantmd.com/hc/en-us/articles/27919470417677-What-does-Error-Existing-EMR-User-Account-Linkage-Detected-mean 2024-11-08T14:20:08Z https://support.cognisantmd.com/hc/fr/articles/27919470417677-Que-signifie-Erreur-D%C3%A9tection-d-un-lien-de-compte-utilisateur-DM%C3%89-existant 2024-11-08T14:20:08Z https://support.cognisantmd.com/hc/en-us/articles/27942057606541-Configuring-a-Booking-Schedule-to-Only-Accept-Same-Day-Appointments 2024-10-22T19:01:04Z https://support.cognisantmd.com/hc/fr/articles/27942057606541-Configuration-d-un-calendrier-de-r%C3%A9servation-pour-n-accepter-que-les-rendez-vous-du-jour 2024-10-22T19:01:04Z https://support.cognisantmd.com/hc/en-us/articles/28144142216973-NEW-FOR-OSCAR-PRO-Seamless-File-Attachments-Now-Available-for-Ocean-Patient-Messages 2025-01-16T16:25:37Z https://support.cognisantmd.com/hc/en-us/articles/28147033895821-Ocean-Server-Upgrade-July-4th-2024-Release-Notes 2024-07-05T14:01:07Z https://support.cognisantmd.com/hc/en-us/articles/28169692877453-What-is-a-Regional-Authority-Survey-and-How-Can-I-Set-it-Up 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/28169692877453-Qu-est-ce-qu-une-enqu%C3%AAte-d-Autorit%C3%A9-R%C3%A9gionale-et-comment-puis-je-la-configurer 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/28332687891085-How-can-I-view-the-Ocean-End-User-License-Agreement-EULA 2024-11-08T14:19:34Z https://support.cognisantmd.com/hc/fr/articles/28332687891085-Comment-puis-je-consulter-le-Contrat-de-licence-utilisateur-final-CLUF-de-Ocean 2024-11-08T14:19:34Z https://support.cognisantmd.com/hc/en-us/articles/28457898085389-Referrals-Re-opened-via-FHIR-API-Will-Now-Appear-in-the-Pending-Booking-Folder 2024-07-17T17:47:51Z https://support.cognisantmd.com/hc/en-us/articles/28563491110029-What-Patient-Statuses-prevent-patients-from-being-able-to-book-appointments-online 2024-10-22T19:01:05Z https://support.cognisantmd.com/hc/fr/articles/28563491110029-Quels-%C3%89tats-des-patients-emp%C3%AAchent-les-patients-de-prendre-des-rendez-vous-en-ligne 2024-10-22T19:01:05Z https://support.cognisantmd.com/hc/en-us/articles/28612305842573-New-Filtering-Improvements-for-eReferral-eConsult-Users 2024-07-26T04:00:01Z https://support.cognisantmd.com/hc/en-us/articles/28676849484301-Ocean-Server-Upgrade-July-25th-2024-Release-Notes 2024-07-26T13:16:17Z https://support.cognisantmd.com/hc/en-us/articles/28911882751117-When-should-an-Ocean-Site-enable-the-Automatically-Close-Referrals-setting 2025-06-27T17:38:58Z https://support.cognisantmd.com/hc/fr/articles/28911882751117-Quand-un-site-Ocean-doit-il-activer-le-param%C3%A8tre-Fermer-automatiquement-les-r%C3%A9f%C3%A9rences 2025-06-27T17:38:58Z https://support.cognisantmd.com/hc/en-us/articles/28944597899789-Track-Your-Ocean-eConsults 2025-03-17T19:43:04Z https://support.cognisantmd.com/hc/fr/articles/28944597899789-Suivez-vos-Consultations-%C3%A9lectroniques-Ocean 2025-03-17T19:43:04Z https://support.cognisantmd.com/hc/en-us/articles/28945292625165-View-Consultation-Advice 2025-03-17T19:49:38Z https://support.cognisantmd.com/hc/fr/articles/28945292625165-Voir-les-conseils-de-consultation 2025-03-17T19:49:38Z https://support.cognisantmd.com/hc/en-us/articles/29255148053261-Ocean-Server-Upgrade-August-15th-2024-Release-Notes 2024-08-16T13:20:39Z https://support.cognisantmd.com/hc/en-us/articles/29401536396813-How-do-I-unlock-a-patient-that-has-been-locked-out-of-their-Patient-Message 2026-03-06T14:00:59Z https://support.cognisantmd.com/hc/fr/articles/29401536396813-Comment-d%C3%A9bloquer-un-Patient-qui-a-%C3%A9t%C3%A9-verrouill%C3%A9-de-son-Message-au-Patient 2026-03-06T14:00:59Z https://support.cognisantmd.com/hc/en-us/articles/29403646884877-Review-the-Guide-to-Patient-Messages 2024-10-22T18:34:44Z https://support.cognisantmd.com/hc/fr/articles/29403646884877-Consultez-le-Guide-des-Messages-aux-Patients 2024-10-22T18:34:44Z https://support.cognisantmd.com/hc/en-us/articles/29403862533261-Review-the-Guide-to-Patient-Reminders 2024-10-22T18:28:13Z https://support.cognisantmd.com/hc/fr/articles/29403862533261-Consultez-le-Guide-sur-les-Rappels-aux-Patients 2024-10-22T18:28:13Z https://support.cognisantmd.com/hc/en-us/articles/29403961661837-Review-the-Guide-to-Tablets 2024-10-22T17:45:20Z https://support.cognisantmd.com/hc/fr/articles/29403961661837-Consultez-le-Guide-des-tablettes 2024-10-22T17:45:20Z https://support.cognisantmd.com/hc/en-us/articles/29403983277069-Review-the-Guide-to-Kiosks 2024-10-22T17:45:19Z https://support.cognisantmd.com/hc/fr/articles/29403983277069-Consultez-le-Guide-des-Kiosques 2024-10-22T17:45:19Z https://support.cognisantmd.com/hc/en-us/articles/29404211065485-Review-the-Guide-to-Online-Booking 2024-10-22T19:00:58Z https://support.cognisantmd.com/hc/fr/articles/29404211065485-Consultez-le-Guide-de-la-r%C3%A9servation-en-ligne 2024-10-22T19:00:58Z https://support.cognisantmd.com/hc/en-us/articles/29404356055821-Review-the-Guide-to-Studies 2024-11-25T18:21:11Z https://support.cognisantmd.com/hc/fr/articles/29404356055821-Consultez-le-Guide-des-%C3%A9tudes 2024-11-25T18:21:11Z https://support.cognisantmd.com/hc/en-us/articles/29404628593165-Review-the-Guides-to-Sending-eReferrals-eConsults 2025-03-17T20:15:56Z https://support.cognisantmd.com/hc/fr/articles/29404628593165-Consultez-les-guides-pour-envoyer-des-orientations-%C3%A9lectroniques-consultations-%C3%A9lectroniques 2025-03-17T20:15:56Z https://support.cognisantmd.com/hc/en-us/articles/29404713272333-Review-the-Guides-to-Receiving-eReferrals-eConsults 2025-03-17T20:16:05Z https://support.cognisantmd.com/hc/fr/articles/29404713272333-Examinez-les-guides-pour-recevoir-des-orientations-%C3%A9lectroniques-consultations-%C3%A9lectroniques 2025-03-17T20:16:05Z https://support.cognisantmd.com/hc/en-us/articles/29404874019213-Review-the-Guide-to-Website-Forms 2024-11-25T18:21:05Z https://support.cognisantmd.com/hc/fr/articles/29404874019213-Consultez-le-Guide-des-formulaires-de-site-Web 2024-11-25T18:21:05Z https://support.cognisantmd.com/hc/en-us/articles/29477635810061-System-Maintenance-Planned-for-Friday-August-30th-2024-at-10-00pm-EST-COMPLETED 2024-08-31T02:13:22Z https://support.cognisantmd.com/hc/en-us/articles/29719663375757-Routing-Website-Form-Submissions-to-a-Provider 2026-03-27T04:00:01Z https://support.cognisantmd.com/hc/fr/articles/29719663375757-Redirection-des-soumissions-de-formulaire-du-site-Web-vers-un-fournisseur 2026-03-27T04:00:01Z https://support.cognisantmd.com/hc/en-us/articles/29757596156301-What-are-Externally-Managed-eReferrals 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/fr/articles/29757596156301-Que-sont-les-eOrientations-G%C3%A9r%C3%A9es-%C3%A0-l-externe 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/en-us/articles/29767198429453-Accuro-API-Issue-Impacting-Document-Uploads-August-29-2024-RESOLVED 2024-08-29T18:58:27Z https://support.cognisantmd.com/hc/en-us/articles/29911943333261-Ocean-Server-Upgrade-September-5th-2024-Release-Notes 2024-09-06T13:22:39Z https://support.cognisantmd.com/hc/en-us/articles/30022967264397-Patient-Messaging-Behaviour-Change-on-September-5-2024-RESOLVED 2024-09-07T02:15:55Z https://support.cognisantmd.com/hc/en-us/articles/30205878354957-System-Maintenance-Planned-for-September-19th-2024-at-10-00pm-EST-COMPLETED 2024-09-20T02:35:53Z https://support.cognisantmd.com/hc/en-us/articles/30306795193101-Is-access-to-Ocean-blocked-from-any-countries 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/30306795193101-Est-ce-que-l-acc%C3%A8s-%C3%A0-l-Ocean-est-bloqu%C3%A9-depuis-certains-pays 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/30392886565901-Can-patients-reply-to-Patient-Messages-and-include-file-attachments-in-their-response 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/fr/articles/30392886565901-Les-patients-peuvent-ils-r%C3%A9pondre-aux-messages-des-patients-et-inclure-des-pi%C3%A8ces-jointes-dans-leur-r%C3%A9ponse 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/en-us/articles/30396248218125-Accuro-Configuring-Cloud-Connect-Document-Folders-for-the-Ocean-Health-Messenger 2025-06-23T19:16:56Z https://support.cognisantmd.com/hc/fr/articles/30396248218125-Accuro-Configuration-des-dossiers-de-documents-Cloud-Connect-pour-l-Ocean-Health-Messenger 2025-06-23T19:16:56Z https://support.cognisantmd.com/hc/en-us/articles/30497733125261-Introducing-Patient-Messages 2025-05-20T16:46:50Z https://support.cognisantmd.com/hc/fr/articles/30497733125261-Pr%C3%A9sentation-des-Messages-aux-Patients 2025-05-20T16:46:50Z https://support.cognisantmd.com/hc/en-us/articles/30551175950989-Ocean-Server-Upgrade-September-26th-2024-Release-Notes 2024-09-27T04:00:03Z https://support.cognisantmd.com/hc/en-us/articles/30614731963661-Limited-Issue-Impacting-Patient-Reminder-Appointment-Confirmations-September-27-2024-RESOLVED 2024-09-28T02:11:04Z https://support.cognisantmd.com/hc/en-us/articles/30713685331981-Understanding-Trusted-Users-Making-Directory-Listing-Management-Efficient-for-Regional-Provincial-Roll-outs 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/30713685331981-Comprendre-les-Utilisateurs-de-confiance-optimiser-la-gestion-des-Listes-d-annuaires-pour-les-d%C3%A9ploiements-r%C3%A9gionaux-et-provinciaux 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/30803891570061-Med-Access-Additional-eReferral-Task-Generation-Issue-RESOLVED 2024-11-08T05:00:00Z https://support.cognisantmd.com/hc/en-us/articles/30951052771725-Ocean-Server-Upgrade-Schedule 2026-01-06T20:31:31Z https://support.cognisantmd.com/hc/fr/articles/30951052771725-Horaire-de-mise-%C3%A0-niveau-du-serveur-Ocean 2026-01-06T20:31:31Z https://support.cognisantmd.com/hc/en-us/articles/30990588387725-Information-for-Team-Based-Booking-Early-Access 2026-03-27T04:00:01Z https://support.cognisantmd.com/hc/en-us/articles/31077177221773-Ocean-Server-Upgrade-October-17th-2024-Release-Notes 2024-10-18T13:41:46Z https://support.cognisantmd.com/hc/en-us/articles/31323101520653-TELUS-API-DST-Glitch-Affecting-Clinics-Open-November-3rd-2024 2024-10-24T13:30:11Z https://support.cognisantmd.com/hc/en-us/articles/31324148571149-PS-Suite-Configuring-an-Ocean-Provider-Network-Directory-Listing-Custom-Form-Shortcut 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/fr/articles/31324148571149-PS-Suite-Configuration-d-un-raccourci-de-formulaire-personnalis%C3%A9-Ocean-Provider-Network-pour-une-Listes-d-annuaires 2025-12-17T15:38:01Z https://support.cognisantmd.com/hc/en-us/articles/31632199259789-Med-Access-Missing-Contextual-Launch-Buttons-Issue-November-5-2024-RESOLVED 2024-12-10T14:52:12Z https://support.cognisantmd.com/hc/en-us/articles/31669577872141-Ocean-Server-Upgrade-November-7th-2024-Release-Notes 2024-11-08T14:15:06Z https://support.cognisantmd.com/hc/en-us/articles/31892412633869-Setting-Up-the-OHT-Patient-Satisfaction-Survey-in-Ocean 2026-03-06T14:14:46Z https://support.cognisantmd.com/hc/fr/articles/31892412633869-Configuration-de-l-enqu%C3%AAte-de-satisfaction-des-Patients-de-l-OHT-dans-Ocean 2026-03-06T14:14:46Z https://support.cognisantmd.com/hc/en-us/articles/32192601259789-Can-patients-print-copy-and-clear-messages-that-have-been-sent-to-them 2025-04-07T18:10:39Z https://support.cognisantmd.com/hc/fr/articles/32192601259789-Les-patients-peuvent-ils-imprimer-copier-et-effacer-les-messages-qui-leur-ont-%C3%A9t%C3%A9-envoy%C3%A9s 2025-04-07T18:10:39Z https://support.cognisantmd.com/hc/en-us/articles/32193112851725-Can-active-referrals-be-resent-to-an-eReferral-API-endpoint 2025-01-10T17:57:46Z https://support.cognisantmd.com/hc/fr/articles/32193112851725-Les-r%C3%A9f%C3%A9rences-actives-peuvent-elles-%C3%AAtre-renvoy%C3%A9es-%C3%A0-un-point-de-terminaison-API-eR%C3%A9f%C3%A9rence 2025-01-10T17:57:46Z https://support.cognisantmd.com/hc/en-us/articles/32197507229197-Upcoming-Enhancements-Support-for-Copy-to-Providers-and-eForm-Response-Retraction 2024-11-29T19:00:00Z https://support.cognisantmd.com/hc/en-us/articles/32242288691597-Ocean-Server-Upgrade-November-28th-2024-Release-Notes 2024-11-29T13:33:42Z https://support.cognisantmd.com/hc/en-us/articles/32587034442765-System-Maintenance-Planned-for-December-17th-2024-at-10-00pm-EST-COMPLETED 2024-12-18T03:25:14Z https://support.cognisantmd.com/hc/en-us/articles/33325152671117-Ocean-Server-Upgrade-January-9th-2025-Release-Notes 2025-01-10T14:07:46Z https://support.cognisantmd.com/hc/en-us/articles/33345468981261-What-status-gets-applied-to-the-appointment-in-my-EMR-when-the-Mark-Patient-Arrived-setting-is-enabled-in-Ocean 2025-01-10T17:55:55Z https://support.cognisantmd.com/hc/fr/articles/33345468981261-Quel-%C3%A9tat-est-appliqu%C3%A9-au-rendez-vous-dans-mon-DM%C3%89-lorsque-le-param%C3%A8tre-Marquer-Patient-Arriv%C3%A9-est-activ%C3%A9-dans-Ocean 2025-01-10T17:55:55Z https://support.cognisantmd.com/hc/en-us/articles/33545309448845-Can-I-delete-individual-study-responses 2025-02-05T14:27:01Z https://support.cognisantmd.com/hc/fr/articles/33545309448845-Puis-je-supprimer-des-r%C3%A9ponses-d-%C3%A9tude-individuelles 2025-02-05T14:27:01Z https://support.cognisantmd.com/hc/en-us/articles/33575529760781-Do-Text-Message-Patient-Reminders-support-special-characters 2025-02-05T14:27:00Z https://support.cognisantmd.com/hc/fr/articles/33575529760781-Les-rappels-par-SMS-pour-les-Patients-prennent-ils-en-charge-les-caract%C3%A8res-sp%C3%A9ciaux 2025-02-05T14:27:00Z https://support.cognisantmd.com/hc/en-us/articles/33631234836749-How-do-Markable-Diagrams-appear-in-my-EMR 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/33631234836749-Comment-les-diagrammes-annotables-apparaissent-ils-dans-mon-DM%C3%89 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/33732938933005-Can-a-Markable-Diagram-be-adjusted-after-the-eRequest-has-been-sent 2025-03-17T20:17:02Z https://support.cognisantmd.com/hc/fr/articles/33732938933005-Un-diagramme-marquable-peut-il-%C3%AAtre-ajust%C3%A9-apr%C3%A8s-l-envoi-de-la-demande-%C3%A9lectronique 2025-03-17T20:17:02Z https://support.cognisantmd.com/hc/en-us/articles/33734443417741-What-does-the-Couldn-t-include-markable-diagram-error-message-mean 2025-03-17T20:16:49Z https://support.cognisantmd.com/hc/fr/articles/33734443417741-Que-signifie-le-message-d-erreur-Impossible-d-inclure-le-diagramme-marquable 2025-03-17T20:16:49Z https://support.cognisantmd.com/hc/en-us/articles/33758744615053-Does-Ocean-scan-file-attachments-for-viruses-and-malware 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/fr/articles/33758744615053-L-Ocean-num%C3%A9rise-t-il-les-pi%C3%A8ces-jointes-pour-d%C3%A9tecter-les-virus-et-les-logiciels-malveillants 2025-03-12T20:23:27Z https://support.cognisantmd.com/hc/en-us/articles/33845556467085-How-do-Online-Booking-Form-notes-appear-in-my-EMR 2025-02-05T14:26:59Z https://support.cognisantmd.com/hc/fr/articles/33845556467085-Comment-les-notes-du-formulaire-de-r%C3%A9servation-en-ligne-apparaissent-elles-dans-mon-DM%C3%89 2025-02-05T14:26:59Z https://support.cognisantmd.com/hc/en-us/articles/33887184361741-Ocean-Server-Upgrade-January-30th-2025-Release-Notes 2025-01-31T14:23:51Z https://support.cognisantmd.com/hc/en-us/articles/34421051209869-Ocean-Server-Upgrade-February-20th-2025-Release-Notes 2025-02-21T14:23:42Z https://support.cognisantmd.com/hc/en-us/articles/34466757391501-What-is-an-Ocean-eSubmission 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/fr/articles/34466757391501-Qu-est-ce-qu-une-eSoumission-Ocean 2025-03-17T15:29:49Z https://support.cognisantmd.com/hc/en-us/articles/34466848348557-Set-Up-Your-Ocean-Site-to-Receive-eSubmissions 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/fr/articles/34466848348557-Configurer-votre-site-Ocean-pour-recevoir-des-eSoumissions 2025-12-17T15:38:00Z https://support.cognisantmd.com/hc/en-us/articles/34469643607693-What-is-the-BC-Lab-eOrder-Project 2025-10-23T16:22:48Z https://support.cognisantmd.com/hc/fr/articles/34469643607693-Qu-est-ce-que-le-projet-BC-Lab-eOrder 2025-10-23T16:22:48Z https://support.cognisantmd.com/hc/en-us/articles/34508425731213-TELUS-PS-Suite-API-Service-Interruption-February-24-2025-RESOLVED 2025-02-24T17:57:20Z https://support.cognisantmd.com/hc/en-us/articles/34603342302349-Ocean-Notification-Pricing-Increase-Effective-April-1st-2025 2025-02-28T14:20:09Z https://support.cognisantmd.com/hc/en-us/articles/34800862661389-Understanding-Your-Weekly-Ocean-Usage-Report 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/fr/articles/34800862661389-Comprendre-votre-rapport-hebdomadaire-d-utilisation-d-Ocean 2025-10-15T18:43:58Z https://support.cognisantmd.com/hc/en-us/articles/34801169168525-How-to-Enable-or-Disable-Weekly-Ocean-Usage-Reports 2025-04-07T18:15:51Z https://support.cognisantmd.com/hc/fr/articles/34801169168525-Comment-activer-ou-d%C3%A9sactiver-les-rapports-hebdomadaires-d-utilisation-de-l-Ocean 2025-04-07T18:15:51Z https://support.cognisantmd.com/hc/en-us/articles/34802090348557-How-does-OceanMD-help-to-ensure-referrers-are-legitimate-healthcare-providers 2025-03-17T15:29:48Z https://support.cognisantmd.com/hc/fr/articles/34802090348557-Comment-OceanMD-aide-t-il-%C3%A0-garantir-que-les-r%C3%A9f%C3%A9rents-sont-des-prestataires-de-soins-de-sant%C3%A9-l%C3%A9gitimes 2025-03-17T15:29:48Z https://support.cognisantmd.com/hc/en-us/articles/34822826638477-TELUS-API-DST-Glitch-Affecting-Clinics-Open-March-9th-2025 2025-03-07T17:39:58Z https://support.cognisantmd.com/hc/en-us/articles/34826288624653-Setting-Up-your-Ocean-Site-with-a-FHIR-eReferral-Integration 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/34826288624653-Configuration-de-votre-site-Ocean-avec-une-int%C3%A9gration-FHIR-eOrientation 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/34926638591757-What-happens-if-a-patient-tries-to-confirm-an-appointment-that-has-been-moved-cancelled-or-deleted-in-the-EMR-schedule-after-the-reminder-was-sent 2025-03-17T15:29:47Z https://support.cognisantmd.com/hc/fr/articles/34926638591757-Que-se-passe-t-il-si-un-patient-essaie-de-confirmer-un-rendez-vous-qui-a-%C3%A9t%C3%A9-d%C3%A9plac%C3%A9-annul%C3%A9-ou-supprim%C3%A9-dans-le-planning-du-DM%C3%89-apr%C3%A8s-l-envoi-du-rappel 2025-03-17T15:29:47Z https://support.cognisantmd.com/hc/en-us/articles/34947381477517-What-happens-if-a-patient-tries-to-confirm-an-appointment-more-than-once 2025-03-17T15:29:47Z https://support.cognisantmd.com/hc/fr/articles/34947381477517-Que-se-passe-t-il-si-un-patient-essaie-de-confirmer-un-rendez-vous-plus-d-une-fois 2025-03-17T15:29:47Z https://support.cognisantmd.com/hc/en-us/articles/34972467784717-Ocean-Server-Upgrade-March-13th-2025-Release-Notes 2025-03-14T13:16:22Z https://support.cognisantmd.com/hc/en-us/articles/35089660464781-Issue-Impacting-FHIR-integrations-March-17-2025-RESOLVED 2025-03-18T13:11:53Z https://support.cognisantmd.com/hc/en-us/articles/35097589409037-Critical-Security-Maintenance-March-17-2025-at-10-00pm-ET-COMPLETED 2025-04-04T18:38:23Z https://support.cognisantmd.com/hc/en-us/articles/35377774058381-ACTION-REQUIRED-Ocean-IPs-Updated-Development 2025-03-28T14:07:28Z https://support.cognisantmd.com/hc/en-us/articles/35517335586317-New-Ocean-Directory-Listing-Enhancements 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/fr/articles/35517335586317-Nouveau-am%C3%A9liorations-des-Listes-d-annuaires-Ocean 2025-12-17T15:38:16Z https://support.cognisantmd.com/hc/en-us/articles/35537229420045-Ocean-Server-Upgrade-April-3rd-2025-Release-Notes 2025-04-04T13:43:18Z https://support.cognisantmd.com/hc/en-us/articles/35576313809677-OSCAR-Pro-Integration-Service-Interruption-April-3-2025-RESOLVED 2025-04-04T19:24:19Z https://support.cognisantmd.com/hc/en-us/articles/35582604858253-Accuro-Issue-Impacting-CDS-Links-April-4-2025-RESOLVED 2025-04-05T02:15:02Z https://support.cognisantmd.com/hc/en-us/articles/35596053198989-System-Maintenance-Planned-for-April-4th-2025-at-10-00pm-EST-COMPLETED 2025-04-05T02:14:13Z https://support.cognisantmd.com/hc/en-us/articles/35656546738573-Med-Access-Which-Cell-Number-and-Email-Address-does-Ocean-use 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/fr/articles/35656546738573-Med-Access-Quel-num%C3%A9ro-de-cellulaire-et-quelle-adresse-e-mail-Ocean-utilise-t-il 2025-09-25T20:08:37Z https://support.cognisantmd.com/hc/en-us/articles/35696361965581-System-Maintenance-Planned-for-April-8th-2025-at-10-00pm-EST-COMPLETED 2025-04-09T02:06:24Z https://support.cognisantmd.com/hc/en-us/articles/35902974193677-Configuring-the-Accuro-EMR-to-Search-and-Display-Patient-EMR-IDs 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/fr/articles/35902974193677-Configuration-du-DM%C3%89-Accuro-pour-rechercher-et-afficher-les-identifiants-DM%C3%89-des-patients 2025-08-12T14:33:16Z https://support.cognisantmd.com/hc/en-us/articles/36025003413261-Can-I-hide-my-Directory-Listing-s-address-on-the-Ocean-Healthmap 2025-04-28T15:08:19Z https://support.cognisantmd.com/hc/en-us/articles/36035025220877-How-can-patients-choose-their-preferred-language-in-the-Ocean-Health-Messenger 2025-04-28T15:08:20Z https://support.cognisantmd.com/hc/fr/articles/36035025220877-Comment-les-patients-peuvent-ils-choisir-leur-langue-pr%C3%A9f%C3%A9r%C3%A9e-dans-l-Ocean-Health-Messenger 2025-04-28T15:08:20Z https://support.cognisantmd.com/hc/en-us/articles/36067801342861-Can-patients-end-their-session-in-the-Health-Messenger 2025-04-28T15:08:19Z https://support.cognisantmd.com/hc/fr/articles/36067801342861-Les-patients-peuvent-ils-terminer-leur-session-dans-le-Health-Messenger 2025-04-28T15:08:19Z https://support.cognisantmd.com/hc/en-us/articles/36069361720845-Ocean-Server-Upgrade-April-24th-2025-Release-Notes 2025-04-25T13:07:27Z https://support.cognisantmd.com/hc/en-us/articles/36271196859533-Introducing-Autofill-Templates 2025-06-27T17:39:01Z https://support.cognisantmd.com/hc/en-us/articles/36272746440461-Using-Autofill 2025-06-27T17:38:59Z https://support.cognisantmd.com/hc/en-us/articles/36278495822093-Creating-Autofill-Templates 2025-06-27T17:38:59Z https://support.cognisantmd.com/hc/en-us/articles/36617982061325-Ocean-Server-Upgrade-May-15th-2025-Release-Notes 2025-05-16T18:49:50Z https://support.cognisantmd.com/hc/en-us/articles/36673822949901-Ocean-Cloud-Connect-Service-Interruption-for-Friday-May-16-2025-at-3-00-PM-ET-COMPLETED 2025-05-16T19:45:10Z https://support.cognisantmd.com/hc/en-us/articles/36807544094989-ACTION-REQUIRED-Ocean-IPs-Updated-Production 2025-05-22T14:21:34Z https://support.cognisantmd.com/hc/en-us/articles/36860416557069-Enforcement-of-Message-Events-By-Referral-Role 2025-05-30T17:31:05Z https://support.cognisantmd.com/hc/en-us/articles/36863920926477-Which-User-Roles-require-a-Billing-Number-prior-to-sending-an-eReferral-eConsult 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/fr/articles/36863920926477-Quels-r%C3%B4les-d-utilisateur-n%C3%A9cessitent-un-num%C3%A9ro-de-facturation-avant-d-envoyer-une-eOrientation-Consultation-%C3%A9lectronique 2025-06-23T19:18:02Z https://support.cognisantmd.com/hc/en-us/articles/36909432212493-Sharing-Autofill-Templates 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/36911093160205-Editing-Autofill-Templates 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/36916621880973-Which-eForm-item-types-do-not-transfer-from-a-populated-request-form-into-an-Autofill-template 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/36937463359629-What-happens-to-my-Autofill-template-when-the-request-form-changes 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/37103979926797-As-a-Regional-Authority-Admin-how-can-I-enable-User-Site-Validation-for-the-Regional-Authority-Ocean-Site 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/37103979926797-En-tant-qu-administrateur-d-une-autorit%C3%A9-r%C3%A9gionale-comment-puis-je-activer-la-Validation-du-site-utilisateur-pour-le-site-Ocean-de-l-autorit%C3%A9-r%C3%A9gionale 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/37104286151053-As-a-Regional-Authority-Admin-how-do-I-perform-User-Site-Validation-for-an-Ocean-Site 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/fr/articles/37104286151053-En-tant-qu-administrateur-d-une-autorit%C3%A9-r%C3%A9gionale-comment-effectuer-la-Validation-du-site-utilisateur-pour-un-site-Ocean 2026-02-17T16:19:46Z https://support.cognisantmd.com/hc/en-us/articles/37114784474893-System-Maintenance-Planned-for-Tuesday-June-10th-2025-at-10-00pm-EST-COMPLETED 2025-06-11T02:17:21Z https://support.cognisantmd.com/hc/en-us/articles/37145688291213-Ocean-Server-Upgrade-June-5th-2025-Release-Notes 2025-06-06T04:00:04Z https://support.cognisantmd.com/hc/en-us/articles/37160675363981-Configuration-Assistance-Available-for-Automatic-Patient-Importing 2025-06-23T19:16:55Z https://support.cognisantmd.com/hc/en-us/articles/37162518391053-Can-I-limit-the-amount-of-time-a-patient-has-to-respond-to-a-Secure-Message 2025-06-23T19:16:55Z https://support.cognisantmd.com/hc/fr/articles/37162518391053-Puis-je-limiter-le-temps-dont-un-patient-dispose-pour-r%C3%A9pondre-%C3%A0-un-message-s%C3%A9curis%C3%A9 2025-06-23T19:16:55Z https://support.cognisantmd.com/hc/en-us/articles/37190838579597-Limited-Issue-Affecting-Message-Sent-Date-Displayed-in-eReferrals-June-6-2025-RESOLVED 2025-06-07T12:09:40Z https://support.cognisantmd.com/hc/en-us/articles/37252259525645-System-Maintenance-Planned-for-Monday-June-9th-2025-at-10-00pm-EST-COMPLETED 2025-06-10T02:14:19Z https://support.cognisantmd.com/hc/en-us/articles/37277270888461-System-Maintenance-Planned-for-Wednesday-June-18th-2025-at-10-00pm-EST-COMPLETED 2025-06-19T18:56:44Z https://support.cognisantmd.com/hc/en-us/articles/37337212723213-System-Maintenance-Planned-for-Wednesday-June-12th-2025-at-10-00pm-EST-COMPLETED 2025-06-19T18:57:31Z https://support.cognisantmd.com/hc/en-us/articles/37485425651469-Enabling-Autofill-Templates-for-your-Ocean-User-Account 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/37487427167117-What-happens-if-I-disable-the-Autofill-templates-setting-in-my-Ocean-user-account-settings 2025-06-27T17:39:00Z https://support.cognisantmd.com/hc/en-us/articles/37508317437453-Can-eReferrals-be-edited-after-they-have-been-sent 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/fr/articles/37508317437453-Les-orientations-%C3%A9lectroniques-peuvent-elles-%C3%AAtre-modifi%C3%A9es-apr%C3%A8s-avoir-%C3%A9t%C3%A9-envoy%C3%A9es 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/en-us/articles/37615419121165-Can-I-include-information-about-my-clinic-in-the-Ocean-Health-Messenger 2025-06-27T17:38:59Z https://support.cognisantmd.com/hc/fr/articles/37615419121165-Puis-je-inclure-des-informations-sur-ma-clinique-dans-l-Ocean-Health-Messenger 2025-06-27T17:38:59Z https://support.cognisantmd.com/hc/en-us/articles/37624134225293-Cloud-Connect-Service-Interruption-for-Wednesday-June-25-2025-at-4-00-PM-ET-COMPLETED 2025-06-25T20:14:16Z https://support.cognisantmd.com/hc/en-us/articles/37631662987789-Ocean-Server-Upgrade-June-26th-2025-Release-Notes 2025-06-27T13:24:27Z https://support.cognisantmd.com/hc/en-us/articles/37889227897357-Delayed-Invoicing-for-SMS-Messages-Sent-in-June-2025-RESOLVED 2025-07-21T17:09:52Z https://support.cognisantmd.com/hc/en-us/articles/38000298553229-PS-Suite-Ocean-eReferral-Form-1-80-Release-Notes 2025-07-11T20:38:56Z https://support.cognisantmd.com/hc/en-us/articles/38044860458125-Can-I-duplicate-a-reminder-rule 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/fr/articles/38044860458125-Puis-je-dupliquer-une-r%C3%A8gle-de-rappel 2025-07-21T17:09:50Z https://support.cognisantmd.com/hc/en-us/articles/38105422923533-Upcoming-Enhancement-Patient-Appointment-Cancellation-via-Ocean-Patient-Reminder 2025-07-16T17:08:28Z https://support.cognisantmd.com/hc/en-us/articles/38106749547789-Ocean-Server-Upgrade-July-17th-2025-Release-Notes 2025-07-18T04:00:12Z https://support.cognisantmd.com/hc/en-us/articles/38614770776077-Can-I-limit-the-frequency-at-which-patients-can-book-appointments 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/fr/articles/38614770776077-Puis-je-limiter-la-fr%C3%A9quence-%C3%A0-laquelle-les-patients-peuvent-prendre-des-rendez-vous 2025-08-12T14:33:13Z https://support.cognisantmd.com/hc/en-us/articles/38623249202317-Ocean-Server-Upgrade-August-7th-2025-Release-Notes 2025-08-08T13:24:29Z https://support.cognisantmd.com/hc/en-us/articles/38926027474445-System-Maintenance-Planned-for-August-25th-2025-at-10-00pm-EST-COMPLETED 2025-08-26T02:37:01Z https://support.cognisantmd.com/hc/en-us/articles/39026898250637-Tablet-Release-Notes-v198 2025-08-26T04:00:00Z https://support.cognisantmd.com/hc/en-us/articles/39142366853901-Ocean-Server-Upgrade-August-28th-2025-Release-Notes 2025-08-29T04:00:01Z https://support.cognisantmd.com/hc/en-us/articles/39183913305485-Accuro-Service-Interruption-Issue-August-29-2025-RESOLVED 2025-08-29T17:43:39Z https://support.cognisantmd.com/hc/en-us/articles/39259175264269-Accuro-Service-Interruption-Issue-September-2-2025-RESOLVED 2025-09-02T14:58:20Z https://support.cognisantmd.com/hc/en-us/articles/39352022027661-System-Maintenance-Planned-for-September-12th-2025-at-10-00pm-EST-COMPLETED 2025-10-15T16:05:52Z https://support.cognisantmd.com/hc/en-us/articles/39500726885901-Accuro-Service-Interruption-Issue-September-11-2025-RESOLVED 2025-09-11T17:19:51Z https://support.cognisantmd.com/hc/en-us/articles/39523744073869-BC-Lab-eOrder-Project 2025-10-31T13:31:59Z https://support.cognisantmd.com/hc/fr/articles/39523744073869-Projet-BC-Lab-eOrder 2025-10-31T13:31:59Z https://support.cognisantmd.com/hc/en-us/articles/39577849923725-OSCAR-Pro-Integration-Service-Interruption-September-15-2025-RESOLVED 2025-09-15T16:59:54Z https://support.cognisantmd.com/hc/en-us/articles/39610744023821-PS-Suite-Ocean-eReferral-Form-1-81-Release-Notes 2025-09-16T16:16:03Z https://support.cognisantmd.com/hc/en-us/articles/39611227713805-Ocean-Server-Upgrade-September-18th-2025-Release-Notes 2025-09-19T13:23:07Z https://support.cognisantmd.com/hc/en-us/articles/39619230986509-Emergency-System-Maintenance-Planned-for-September-16th-2025-at-10-00pm-EST-COMPLETED 2025-10-15T16:00:35Z https://support.cognisantmd.com/hc/en-us/articles/39672283666317-Can-folder-counts-in-the-eReferrals-eConsults-dashboard-be-disabled 2025-09-24T19:44:42Z https://support.cognisantmd.com/hc/fr/articles/39672283666317-Les-d%C3%A9comptes-de-dossiers-dans-le-tableau-de-bord-des-Orientations-%C3%A9lectroniques-et-des-Consultations-%C3%A9lectroniques-peuvent-ils-%C3%AAtre-d%C3%A9sactiv%C3%A9s 2025-09-24T19:44:42Z https://support.cognisantmd.com/hc/en-us/articles/39708715256845-As-a-Regional-Authority-Admin-how-do-I-Enable-Licenses-for-eOrder-Senders 2025-10-31T13:31:59Z https://support.cognisantmd.com/hc/fr/articles/39708715256845-En-tant-qu-administrateur-d-autorit%C3%A9-r%C3%A9gionale-comment-activer-les-licences-pour-les-exp%C3%A9diteurs-eOrder 2025-10-31T13:31:59Z https://support.cognisantmd.com/hc/en-us/articles/39865751063693-Troubleshooting-Checklist-for-the-Ocean-MA-Extension 2025-09-25T20:10:40Z https://support.cognisantmd.com/hc/en-us/articles/39948936101645-Accuro-EMR-Notifications-for-Sent-eRequests 2026-02-13T05:00:01Z https://support.cognisantmd.com/hc/fr/articles/39948936101645-Accuro-Notifications-DM%C3%89-pour-les-eRequ%C3%AAtes-envoy%C3%A9es 2026-02-13T05:00:01Z https://support.cognisantmd.com/hc/en-us/articles/40124272037645-Ocean-Horizontal-Scaling-Spring-Framework-6-Upgrade-Considerations-for-API-Integrations 2025-10-06T21:00:00Z https://support.cognisantmd.com/hc/en-us/articles/40150626624013-Med-Access-EMR-Notifications-for-Sent-eRequests 2026-02-13T05:00:01Z https://support.cognisantmd.com/hc/en-us/articles/40201109492493-Ocean-Server-Upgrade-October-9th-2025-Release-Notes 2025-10-10T04:00:02Z https://support.cognisantmd.com/hc/en-us/articles/40356624430349-System-Maintenance-Planned-for-October-22nd-2025-at-10-00pm-EST-COMPLETED 2025-10-23T02:15:26Z https://support.cognisantmd.com/hc/en-us/articles/40502705094669-Digital-Signatures-for-Clinicians-in-Ocean-Security-Compliance-and-Best-Practice 2025-10-31T17:51:35Z https://support.cognisantmd.com/hc/fr/articles/40502705094669-Signatures-num%C3%A9riques-pour-les-cliniciens-dans-Ocean-s%C3%A9curit%C3%A9-conformit%C3%A9-et-meilleures-pratiques 2025-10-31T17:51:35Z https://support.cognisantmd.com/hc/en-us/articles/40689478722957-Ocean-Server-Upgrade-October-30th-2025-Release-Notes 2025-10-30T17:00:00Z https://support.cognisantmd.com/hc/en-us/articles/40734533803021-What-is-the-Default-Service-Location-Billing-Code-Accuro-Clinics 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/fr/articles/40734533803021-Quel-est-le-Code-de-Facturation-par-D%C3%A9faut-du-Lieu-de-Service-Cliniques-Accuro 2025-10-31T13:31:58Z https://support.cognisantmd.com/hc/en-us/articles/40737838222477-Quick-Troubleshooting-Guide-EMR-notifications-for-Sent-Received-eRequests 2026-02-13T21:20:40Z https://support.cognisantmd.com/hc/fr/articles/40737838222477-Guide-de-d%C3%A9pannage-rapide-Notifications-DM%C3%89-pour-les-eRequ%C3%AAtes-envoy%C3%A9es-re%C3%A7ues 2026-02-13T21:20:40Z https://support.cognisantmd.com/hc/en-us/articles/40743332435853-Upcoming-Change-to-the-FHIR-address-data-type 2025-10-31T13:00:00Z https://support.cognisantmd.com/hc/en-us/articles/40759506057485-Med-Access-EMR-Notifications-for-Received-eRequests 2026-02-20T15:01:52Z https://support.cognisantmd.com/hc/en-us/articles/40760301300109-Accuro-EMR-Notifications-for-Received-eRequests 2026-02-20T16:48:50Z https://support.cognisantmd.com/hc/fr/articles/40760301300109-Accuro-Notifications-DM%C3%89-pour-les-eRequ%C3%AAtes-re%C3%A7ues 2026-02-20T16:48:50Z https://support.cognisantmd.com/hc/en-us/articles/41010643674637-How-to-Add-the-CAR-Guidelines-Widget-to-an-eForm 2025-11-21T14:58:49Z https://support.cognisantmd.com/hc/fr/articles/41010643674637-Comment-ajouter-le-widget-des-lignes-directrices-de-l-ARC-%C3%A0-un-formulaire-%C3%A9lectronique 2025-11-21T14:58:49Z https://support.cognisantmd.com/hc/en-us/articles/41091095855373-System-Maintenance-Planned-for-November-12th-2025-at-10-00pm-EST-COMPLETE 2025-12-01T17:09:24Z https://support.cognisantmd.com/hc/fr/articles/41091095855373-Syst%C3%A8me-en-maintenance-pr%C3%A9vue-le-12-novembre-2025-%C3%A0-22-h-HNE-TERMIN%C3%89 2025-12-01T17:09:24Z https://support.cognisantmd.com/hc/en-us/articles/41227246589069-Ocean-Service-Interruption-November-18-2025-RESOLVED 2025-11-18T16:20:30Z https://support.cognisantmd.com/hc/en-us/articles/41235697288077-Bilingual-Functionality-in-Ocean 2025-11-21T14:58:47Z https://support.cognisantmd.com/hc/en-us/articles/41243874906381-Ocean-Server-Upgrade-November-20th-2025-Release-Notes 2025-12-12T15:06:48Z https://support.cognisantmd.com/hc/fr/articles/41243874906381-Notes-de-mise-%C3%A0-jour-de-la-mise-%C3%A0-niveau-du-serveur-Ocean-du-20-novembre-2025 2025-12-12T15:06:48Z https://support.cognisantmd.com/hc/en-us/articles/41294760872973-What-happens-if-there-are-multiple-reminder-rules-for-one-appointment 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/fr/articles/41294760872973-Que-se-passe-t-il-s-il-y-a-plusieurs-r%C3%A8gles-de-rappel-pour-un-rendez-vous 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/en-us/articles/41297232300045-Patient-Level-Restrictions-for-Patient-Authenticated-Website-Forms 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/fr/articles/41297232300045-Restrictions-au-niveau-du-patient-pour-les-formulaires-de-site-web-authentifi%C3%A9s-par-le-patient 2025-11-21T14:58:48Z https://support.cognisantmd.com/hc/en-us/articles/41304917859597-Do-I-Receive-Updates-About-Patient-Demographic-Changes-If-I-ve-Declined-a-Referral 2026-03-06T14:14:54Z https://support.cognisantmd.com/hc/fr/articles/41304917859597-Est-ce-que-je-re%C3%A7ois-des-mises-%C3%A0-jour-concernant-les-changements-d%C3%A9mographiques-du-patient-si-j-ai-refus%C3%A9-une-orientation 2026-03-06T14:14:54Z https://support.cognisantmd.com/hc/en-us/articles/41310037817997-Bilingual-Functionality-FAQ 2025-11-21T14:58:46Z https://support.cognisantmd.com/hc/en-us/articles/41599127908621-System-Maintenance-Planned-for-December-2-2025-at-10-00pm-EST 2025-12-02T19:33:10Z https://support.cognisantmd.com/hc/en-us/articles/41599173119501-System-Maintenance-Planned-for-December-7-2025-at-10-00pm-EST 2025-12-02T19:33:15Z https://support.cognisantmd.com/hc/en-us/articles/41669469493517-Temporary-Two-Factor-Authentication-2FA-Grace-Period-for-EMR-Single-Sign-On-SSO-into-Ocean 2026-03-06T14:16:31Z https://support.cognisantmd.com/hc/fr/articles/41669469493517-P%C3%A9riode-de-gr%C3%A2ce-temporaire-pour-l-authentification-%C3%A0-deux-facteurs-2FA-lors-de-la-connexion-unique-SSO-au-DM%C3%89-dans-Ocean 2026-03-06T14:16:31Z https://support.cognisantmd.com/hc/en-us/articles/41701426210061-Understanding-the-Changes-to-Ocean-eReferrals-for-Diagnostic-Imaging-in-Nova-Scotia 2026-03-06T14:16:54Z https://support.cognisantmd.com/hc/fr/articles/41701426210061-Comprendre-les-changements-apport%C3%A9s-aux-eOrientations-Ocean-pour-l-imagerie-diagnostique-en-Nouvelle-%C3%89cosse 2026-03-06T14:16:54Z https://support.cognisantmd.com/hc/en-us/articles/41762692073229-How-do-I-access-my-Two-Factor-Authentication-2FA-code 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/fr/articles/41762692073229-Comment-acc%C3%A9der-%C3%A0-mon-code-d-authentification-%C3%A0-deux-facteurs-2FA 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/en-us/articles/41781663110029-Ocean-Server-Upgrade-December-11th-2025-Release-Notes 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/fr/articles/41781663110029-Notes-de-mise-%C3%A0-jour-de-la-mise-%C3%A0-niveau-du-serveur-Ocean-du-11-d%C3%A9cembre-2025 2025-12-12T15:06:47Z https://support.cognisantmd.com/hc/en-us/articles/41882640259981-Issue-Impacting-Site-Admin-Access-via-Single-Sign-On-from-Integrated-EMRs-December-12-2025-RESOLVED 2025-12-15T12:36:55Z https://support.cognisantmd.com/hc/en-us/articles/41889998212621-System-Maintenance-Planned-for-December-12th-2025-at-10-00pm-EST-COMPLETED 2025-12-15T12:36:19Z https://support.cognisantmd.com/hc/en-us/articles/41993915996557-Issue-Impacting-Referral-Targets-With-an-External-Launch-December-16-2025-RESOLVED 2025-12-17T16:13:24Z https://support.cognisantmd.com/hc/en-us/articles/41997229678349-System-Maintenance-Planned-for-December-16th-2025-at-10-00pm-EST-COMPLETED 2025-12-17T03:08:13Z https://support.cognisantmd.com/hc/en-us/articles/42024999703565-System-Maintenance-Planned-for-December-17th-2025-at-10-00pm-EST-COMPLETED 2025-12-30T03:21:06Z https://support.cognisantmd.com/hc/en-us/articles/42173509240845-Avaros-Integration-Service-Interruption-December-23-2025-RESOLVED 2025-12-24T17:41:20Z https://support.cognisantmd.com/hc/en-us/articles/42241335306125-System-Maintenance-Planned-for-December-29th-2025-at-10-00pm-EST-COMPLETED 2025-12-30T03:21:22Z https://support.cognisantmd.com/hc/en-us/articles/42618142150285-Accuro-Service-Interruption-Issue-January-12-2026-RESOLVED 2026-01-13T18:32:07Z https://support.cognisantmd.com/hc/en-us/articles/42618822411789-Issue-Impacting-Cloud-Connect-January-12-2026-COMPLETED 2026-01-13T16:40:28Z https://support.cognisantmd.com/hc/en-us/articles/42824432164365-Ocean-Server-Upgrade-January-22-2026-Release-Notes 2026-01-22T18:00:00Z https://support.cognisantmd.com/hc/en-us/articles/42928413047821-System-Maintenance-Planned-for-January-29th-2026-at-10-00pm-EST-COMPLETED 2026-01-30T03:29:38Z https://support.cognisantmd.com/hc/en-us/articles/43022535142413-System-Maintenance-Planned-for-January-27th-2026-at-10-00pm-EST-COMPLETED 2026-01-28T03:08:15Z https://support.cognisantmd.com/hc/en-us/articles/43305752352781-TELUS-PS-Suite-API-Service-Interruption-Issue-February-6-2026-RESOLVED 2026-02-06T18:43:59Z https://support.cognisantmd.com/hc/en-us/articles/43408199260941-eFax-Configuration-Features-Ontario-Only 2026-03-06T14:18:38Z https://support.cognisantmd.com/hc/fr/articles/43408199260941-Fonctionnalit%C3%A9s-de-configuration-eFax-Ontario-uniquement 2026-03-06T14:18:38Z https://support.cognisantmd.com/hc/en-us/articles/43411514161933-Set-Up-an-eFax-Directory-Listing-Ontario-Only 2026-03-06T14:18:14Z https://support.cognisantmd.com/hc/fr/articles/43411514161933-Configurer-une-liste-d-annuaire-eFax-Ontario-seulement 2026-03-06T14:18:14Z https://support.cognisantmd.com/hc/en-us/articles/43412889944973-Sending-an-eFax-Request-Ontario-Only 2026-03-06T14:17:54Z https://support.cognisantmd.com/hc/fr/articles/43412889944973-Envoyer-une-demande-par-eFax-Ontario-seulement 2026-03-06T14:17:54Z https://support.cognisantmd.com/hc/en-us/articles/43414606395405-View-Track-Your-Sent-eFax-eRequest-Ontario-Only 2026-03-06T14:17:28Z https://support.cognisantmd.com/hc/fr/articles/43414606395405-Afficher-et-suivre-votre-eRequ%C3%AAte-eFax-envoy%C3%A9e-Ontario-seulement 2026-03-06T14:17:28Z 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