eConsults & eReferrals
The Ocean eReferral Network was designed to streamline the referral and consult process for healthcare providers without disrupting existing workflows. Clinicians can find a specialist, send a consult or referral, maintain a record in the EMR, and even track the status of a referral at any time, all from a single platform.
Note for Ontario Users: Ocean eConsults are currently unavailable in the province except for a limited pilot program.
Set Up Your Site to Send eConsults and/or eReferrals
Set Up Your Site to Receive eConsults and/or eReferrals
- Find or Add Your Clinic to the Ocean eReferral Network
- Claim Your Directory Listing to Your Ocean Site
- Update Your Directory Listing Settings
- Update Your eConsult and eReferral Configuration
- Set Up Receiver Email Notifications
- Creating Canned Responses for Bookings and Messages*
Advanced eReferral Features in PS Suite
- PS Suite: Advanced Features for Sending Appointment Notifications
- PS Suite: Ocean eReferral Custom Form Settings
- Using the PS Suite Messaging Module to Follow Up with eReferrals
- PS Suite: Tracking Pending Tests/Consults with Ocean eReferrals
- PS Suite: Attaching a Clinical Note from PS Suite to an eReferral
- PS Suite: Ocean Quick eReferral Custom Forms
Guide to Sending eConsults
Guide to Receiving eConsults
Advanced eReferral Features in Accuro
- Sending eReferral Appointment Notifications from Accuro
- Attaching a Clinical Note or Document from Accuro to an Ocean eConsult and/or eReferral
- Save Sent or Received Consults and/or Referrals as a Document Instead of an Encounter Note
- Create a CDS Link to Launch a Specific Consult and/or Referral Target in the Healthmap
Guide to Sending eReferrals
Guide to Receiving eReferrals
- Importing eReferral Requests into Your EMR
- Managing Incoming eReferrals
- Adding Appointment Details to eReferrals
- Viewing a Patient's Referral History
- Creating Inbound Requests
- Managing eReferral Wait Times
Advanced eReferral Features in OSCAR Pro (Well EMR)
eReferrals FAQ
- Can I send eReferrals from the Ocean Portal with pre-populated patient demographics?
- Can I send the patient details about how and where their eReferral Appointment is occurring?
- FAQ: How to Manually Import a Sent eReferral into PSS
- What happens when an eReferral is sent with more than one Health Service Offering requested? (eReferral Splitting)
- What File Types and Sizes can be Added as Attachments to eConsults and/or eReferrals?
- What does the "Copy status updates to" setting do on an eConsult and/or eReferral?
eConsults FAQ
Videos
- Configuring your EMR (videos)
- Setting up Ocean for eReferral Senders (video)
- Sending an eReferral (videos)
- Setting up Ocean for eReferral Receivers (video)
- Receiving an eReferral (video)
- PS Suite: Configuring your EMR (video)