What are some examples of commonly used templates?

Expand each heading below for examples of templates that can be used for Patient Messaging and automated Patient Reminders.

Patient Messaging

Default - Secure Message

Template Name: Default - Secure Message

Subject Line: A message from your healthcare provider

Salutation: Dear @ptPreferredOrFirstName,

Email Body:

You are receiving this email because you have a new message or form to complete from your healthcare provider.

Our clinic uses a secure, online technology called Ocean to communicate with patients regarding their health. To access your messages or forms, please click on the blue link below to open a secure browser window. You will be asked to confirm your identity by entering your birthdate before proceeding.

[weblink]

<b>Note: This is an outgoing email only. Please do not reply to this email. If you have any questions or concerns, please contact our office directly.</b>

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To learn more about Ocean’s secure technology or to see instructions on how to access your message, please visit <a> href="ocean.tips/patients">ocean.tips/patients</a>.

Patient Reminders

Default - Appointment Reminder

Template Name: Default - Appointment Reminder

Subject Line: An appointment reminder for your upcoming visit

Salutation: Dear @ptPreferredOrFirstName,

Email Body:

This is a reminder for your upcoming healthcare appointment:

<b>Date</b>: @apptDate

<b>Time</b>: @apptTime

<b>Provider</b>: @providerName

As part of your visit, we may ask you to complete some forms online, using a secure platform called Ocean. Please click the blue link below to confirm your appointment and complete your forms.

[weblink]

If you need to cancel or reschedule your appointment, please call the clinic during regular clinic hours as soon as possible.

<b>Note: This is an outgoing email only. Please do not reply to this email. If you have any questions or concerns, please contact our office directly.</b>

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To learn more about Ocean’s secure technology, please visit <a> href="ocean.tips/patients">ocean.tips/patients</a>.

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