Note for Ontario Users: In Ontario, Ocean eConsults are currently in a limited release. For more information on eConsult in Ontario as part of the Ontario eServices Program, please review the Overview of eConsults in Ontario article.
You must be an Admin user at your Ocean site to configure these settings.
If you are a receiving site that accepts eConsults and/or eReferrals and imports them into a non-integrated system, you may want change the file format of the downloaded consult and/or referral to one that is compatible with your system. Ocean currently supports two file options to choose from: PDF or TIFF
- Log in to the Ocean Portal.
- Open the Menu and select the eReferrals option.
- Click Settings button in the top right hand corner of the page.
- Within the Referrals Settings, click to Configure Referrals.
- Select the dropdown for Referral Records/Notes Filetype and choose between the default PDF files option or the TIFF files format.
- Save changes.
- Selecting the Download option in the Import window (which appears after the eConsult and/or eReferral is accepted), will now trigger the file to download in the format specified.
- The Action Menu items for Download Referral Record and Download Referral Note will also download the consult and/or referral files in the format specified in the Site Features.
