1. Security logs are kept online for 30 days and then moved to longer term storage. These will be kept a minimum of 1 year.
2. User audit logs are kept for a minimum of 7 years.
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
Security & Encryption FAQ
At A Glance: Security & Encryption FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- Can you describe the network flow of data in Ocean?
- What personal health information (PHI) is stored in Ocean?
- How do Ocean customers avoid privacy and/or security risks when using Ocean?
- Where is Ocean data stored?
- How does Ocean keep PHI secure in email?
- Privacy Policy: How does CognisantMD adhere to the 10 Privacy Principles of PHIPA?
- How do I protect the privacy of my site's shared encryption key?
- What is the difference between Health Information Custodians and Non-Health Information Custodians?
- How does CognisantMD validate referrers as legitimate health service providers (HSPs)?
- How does CognisantMD validate health service directory listings as legitimate healthcare providers?