For clinics planning on using Patient Reminders: Ocean will change the appointment status to code e once they've been sent an automated appointment reminder email through Ocean. This step will walk you through how to edit the description of this code e status to something easily recognized like "Ocean Reminder Sent". This feature is separate from Ocean eReferral appointment emails, and requires users to have a patient messaging and reminders licence.
Prerequisite: For OSCAR Pro (WELL Health) Clients
There are a few steps that WELL Health must complete on your OSCAR Pro instance before getting started with Ocean. Please follow the steps and complete the form found on the following page: ocean.tips/oscar-pro-request. A CognisantMD team member will follow up with you.
This step is an optional part of setting up the integration between OSCAR PRO EMR and Ocean, for users who have a patient messaging and reminders licence.
Ocean will automatically trigger a custom status in OSCAR PRO to provide a visual indication when a patient reminder has been sent to the patient.
Edit your appointment status setting in OSCAR PRO
- In your OSCAR PRO EMR, access the Administration panel. Expand Schedule Management and click on Appointment Status Setting.
When configuring Patient Reminders, you have the option to configure appointment confirmations. This will allow patients to confirm their appointment via the appointment reminder. If this is enabled, the appointment status will automatically change to code h in your OSCAR PRO EMR.