How To Enable Two-Factor Authentication

Two-factor authentication is a feature that provides an additional level of security for Ocean users. To use two-factor authentication, please ensure you have downloaded an authenticator app (for example, Google Authenticator.) You can search "authenticator app" in the app store on your device. Once you've downloaded an authenticator app, follow the steps below to enable two-factor authentication.

  1. Sign into the Ocean Portal and click your username located at the top right of the screen. Then, select "View my Account".
    • Under the Account Tab, click "Enable Two Factor Authentication".
    • You will be prompted to enter your Ocean password, followed by a 6-digit code that will be generated by your authenticator app after scanning the QR code provided. Click "Enable" to complete the authentication.
    • Click "Save Changes".
    • If you would like to disable two-factor authentication, repeat the steps above by selecting "Disable Two Factor Authentication" in Step A.
  • Once you have two-factor authentication enabled, you will be prompted to enter a 6-digit code generated by the authenticator app each time you sign into the Ocean Portal or to access the Administrative Menu on the Ocean Tablet App.
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