If you choose to cancel your Ocean subscription(s) at any time, please refer to the following guide:
You can cancel a tablet or kiosk licence by deregistering the tablet through the Ocean Portal. Tablet licence fees automatically stop accruing once the tablet is deregistered. For more information on how to deregister your tablet, refer to: Deactivating Tablets
Patient Messaging & Reminders licences can be cancelled by disabling the checkbox in the Admin Settings page under Providers. Licence fees stop accruing once the checkbox is diabled. For more information on how to do this, please refer to 'Enabling a Provider License for Patient Messages & Reminders', and simply disable the checkbox shown in Step C.
Sitewide Unlimited Patient Messaging licences can be cancelled by creating a ticket with your site name, site number, and reason for cancellation here: ocean.tips/support
Website Forms can be deleted through the Ocean Portal, Admin > Website Form Links. Website Form Links stop accruing fees once the Website Form Link is deleted. For more information on how to delete a Website Form, refer to: How do I delete a Website Form?
Basic Ocean Studies can be deleted through the Ocean Portal in the Studies view. For more information on how to delete a basic Ocean study, refer to: Deleting Studies Upon Completion
Sitewide Ocean Studies licences can be cancelled by creating a ticket with your site name, site number, and reason for cancellation here: ocean.tips/support
To suspend Online Booking, please refer to: How can I control billing for my online booking schedule(s)?