How do I cancel my Ocean subscription(s)?

If you choose to cancel your Ocean subscription(s) at any time, please refer to the following guide:

Cancelling a Tablet or Kiosk licence?

You can cancel a tablet or kiosk licence by deregistering the tablet through the Ocean Portal. Tablet licence fees automatically stop accruing once the tablet is deregistered. For more information on how to deregister your tablet, refer to: Deactivating Tablets

Cancelling a Patient Messaging licence?

Single provider Patient Messaging licences can be cancelled using the checkbox in the Admin > Providers Tab. Ocean Online provider licence fees stop accruing once the option is deselected. For more information on how to disable your Single Unlimited User Licence refer to: Enabling a Provider License for Patient Messages & Reminders

Sitewide Unlimited Patient Messaging licences can be cancelled by creating a ticket with your site name, site number, and reason for cancellation here: ocean.tips/support

Cancelling an Ocean Website Form Link?

Website Forms can be deleted through the Ocean Portal, Admin > Website Form Links. Website Form Links stop accruing fees once the Website Form Link is deleted. For more information on how to delete a Website Form, refer to: How do I delete a Website Form?

Cancelling an Ocean Studies licence?

Basic Ocean Studies can be deleted through the Ocean Portal in the Studies view. For more information on how to delete a basic Ocean study, refer to: Deleting Studies Upon Completion

Sitewide Ocean Studies licences can be cancelled by creating a ticket with your site name, site number, and reason for cancellation here: ocean.tips/support

Cancelling an Online Booking schedule?

To suspend Online Booking, please refer to: How can I control billing for my online booking schedule(s)?

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