Backing Up Your eReferrals

It's a good idea to keep a backup of all your Ocean eReferrals, as they are purged from the Ocean Portal over time.

As Ocean eReferrals are purged from the Ocean Portal over time, it is recommended that you keep a backup of the referrals received at your site. This can be done on a weekly basis, by following the steps below: 

  • Expand the Actions menu at the bottom left. Then select "Export Referrals".
  • Select your start and end date for your export. You can either download data within a specific date range, view all data since you started receiving referrals to a specific date (select just an end date), all data from a specific date onwards (select just a start date), or all data since you started receiving referrals (leave both dates blank).
  • Select “Export unexported referrals only” if you would only like to export referrals that have not been previously backed up. If you want to export all referrals in the Ocean Portal, uncheck this box.
  • Select “Mark referrals exported” to mark the referrals as backed up, once you've completed the export. This will add a green checkbox icon beside the referral in the Ocean portal, once the export is completed.
  • Note: If this box is left unchecked, the next time the export is done, the previously exported referrals will be pulled once again. 
  • Finally, click "Export". This will export your data in a .csv file that can be opened using Microsoft Excel.

Final Comments:

The referral export will contain patient health information and should be stored somewhere securely at your site.

Referral information pulled in the export includes; referral reference, patient name, description, status, referral date, booked date (if present), referring site, recipient site, clinician, professional ID, patient phone number, patient email, internal comments, referrer comments, and the entire contents of the referral note.

The API also provides access to this referral information. For more details, please refer to: "Ocean Open API".

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