Sending OceanConnect Logs to CognisantMD

Most errors are visible to CognisantMD administrators automatically. However, we occasionally need to ask you to send your OceanConnect logs to us to investigate errors further.

To send your OceanConnect logs to us, follow the steps below:
  • Open the OceanConnect app on your tablet and scroll down until you see blue "View Log" button. Click this button.
  • Scroll to the bottom of the page and you will see a blue button at the bottom to "Send to CognisantMD". Tap this button and the logs will be sent to us.
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