Accuro: Updating & Re-Authenticating OceanConnect

Please follow the instructions below if you are connected to the new Ocean API and have been asked to update and re-authenticate your OceanConnect app. This should take no longer than 5 minutes to complete.

Updating OceanConnect

From the Google Play Store From the Ocean Tablet App (Easier for Kiosks)
  1. Open the Google Play Store.
  2. Search for cognisantmd using the search bar at the top of the screen.
  3. Select the OceanConnect app and then select "Update".

Re-Authenticating OceanConnect

  1. Open the OceanConnect app.

    • Select “Click here to authorize Ocean” to access the Accuro EMR REST API login page.
  2. Authorize Ocean through the Accuro EMR REST API with your new credentials.

    • Enter your QHR Accuro API credentials (tenant, username and password) and select "Log in".
    • Once authorization is complete, OceanConnect will automatically extract, encrypt and upload upcoming appointments.
  • If you are routed directly to the Approve 3rd Party Access page at this point, you may have recently logged in and cached credentials. In this case, simply approve the 3rd party access.
  • From there, you should be able to select "Sync Appointments Now" to ensure that all of your patients are uploaded into Ocean.

From here, all of your Ocean services should continue to work seamlessly. If you experience any issues with your appointment synchronization, please feel free to reach out to us at ocean.tips/support.

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