The Ocean system was offline for approximately 2 minutes this morning at 10:41 EST. During some routine maintenance (storage increase for backups) on our disaster recovery server, the production database server was accidentally rebooted instead of the disaster recovery database server. We apologize for any inconvenience this may have caused.
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
System Notifications
At A Glance: System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- System Maintenance Planned Friday July 9, 2021 at 9:30pm EST [COMPLETED]
- Changes to Ocean IP Addresses [POSTPONED]
- Ocean Service Interruption May 17, 2021 [RESOLVED]
- System Maintenance Planned May 6th, 2021 Starting at 9:30pm EST [Completed]
- Ocean Processing Delays April 23, 2021 [Resolved]
- System Maintenance Planned Thursday April 8, 2021 at 9:30pm EST [Completed]
- System Maintenance Planned Thursday March 25th, 2021 at 9:30pm EST [Completed]
- Ocean Service Interruption March 23, 2021 [Resolved]
- Email Delivery to Bell / Sympatico Being Blocked - March 11, 2021 [RESOLVED]
- System Maintenance Planned Friday February 19th, 2021 Starting at 9:30pm [Completed]