The Ocean system was offline for approximately 2 minutes this morning at 10:41 EST. During some routine maintenance (storage increase for backups) on our disaster recovery server, the production database server was accidentally rebooted instead of the disaster recovery database server. We apologize for any inconvenience this may have caused.
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Note: Patient Messages were previously referred to as Ocean Online Messages
Note: Website Forms were previously referred to as Ocean eRequests
System Notifications
At A Glance: System Notifications Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- Email Delivery to Cogeco Mailboxes Interrupted Sept 22nd, 2021 [RESOLVED]
- Patients Unable to Upload Attachments to Ocean [RESOLVED]
- System Maintenance Planned Sept 3rd, 2021 Starting at 9:30pm EST [COMPLETED]
- System Maintenance Planned for August 6th, 2021 at 9:30pm EST [COMPLETED]
- System Maintenance Planned July 30th at 9:30PM EST [COMPLETED]
- System Maintenance Planned Friday July 9, 2021 at 9:30pm EST [COMPLETED]
- Changes to Ocean IP Addresses
- Ocean Service Interruption May 17, 2021 [RESOLVED]
- System Maintenance Planned May 6th, 2021 Starting at 9:30pm EST [Completed]
- Ocean Processing Delays April 23, 2021 [Resolved]