Can I pre-pay by cheque instead of automatic payments by credit card?

In general, we prefer the standard automated credit card billing because it's simplest for everybody - you get an invoice emailed to you at the end of the month, you don't need to write any cheques, you can add/remove services whenever you want, and we don't need an accounts receivable department.

However, some health organizations do not have credit cards and/or would prefer to pre-pay by cheque at the beginning or end of their fiscal year. The minimum term for pre-payment by cheque is 6 months. We offer a 5% discount for a 6-month pre-payment and a 10% discount for a 12-month pre-payment.

To request a pre-payment invoice, please complete our Prepayment Request Form. We will send you a pre-payment invoice within 2 business days of your request.

Pre-payment cheques should be made out to "Cognisant Medicine Inc." and mailed to us at:

CognisantMD Inc.
3080 Yonge Street, Suite 4040
Toronto, ON
M4N 3N1

When we receive your prepayment cheque, we will apply "credit" to your account. This credit will be used to pay for whatever Ocean services you have prepaid for (or have used, if a balance is outstanding).

Once your credit runs out, you will start to get monthly invoices again. If this happens, don't panic - simply email us at to request another prepayment invoice, including the details about what you would like to pre-pay for (e.g. "5 tablets for 12 months").

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