System maintenance is normally done Tuesday nights between 9pm and 11pm ET.
There is never any impact on patient privacy, as all PHI is encrypted using private encryption keys that are not shared with CognisantMD staff.
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Security & Encryption FAQ
At A Glance: Security & Encryption FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- What personal health information (PHI) is stored in Ocean?
- How do Ocean customers avoid privacy and/or security risks when using Ocean?
- Where is Ocean data stored?
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