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  3. Security & Encryption FAQ

How is the Ocean Platform maintained and how is PHI protected during maintenance?

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OceanMD Support
Updated April 27, 2023 20:15
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System maintenance is normally done Thursday nights between 9pm and 11pm ET.

The system maintenance does not compromise patient privacy, since all PHI is kept encrypted during the maintenance period using private encryption keys that are not accessible to OceanMD staff.

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Security & Encryption FAQ

At A Glance: Security & Encryption FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles
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