Buy Your Tablet(s)

You are responsible for purchasing your tablets that will run Ocean (which also means that you will own these tablets once purchased).

Note for Check-In Kiosks: Samsung discontinued the Samsung Galaxy Tab E 9.6” (SM-T560) in early 2019. The current recommended kiosk tablet is the Samsung Galaxy A 10.1" (2019). Please speak to your Bluebird IT representative before purchasing a tablet for use with a check-in kiosk. 

When choosing a tablet to use with Ocean, there are a few things to consider.

  • Patient Tablets need to run on Android 5.0 or higher (i.e. any current generation Android tablet).
  • For the sake of accessibility, we also typically recommend screen sizes of 9" or more. However, we do have clinics using high resolution 8" tablets as well.

Patient Tablets are not compatible with iOS (i.e. it cannot run on an iPad).

Other than that, it’s really personal preference.

You do not need an external keyboard and getting a cheap protector case is a good idea, just to make it easier to grip and more likely to survive a drop to your waiting room floor. For more tips about tablet security, check out the articles "Securing Your Tablets" and "How do I prevent patients from misusing the Patient Tablets?" For tips on keeping tablets germ-free check out our blog post on sanitizing tablets.

Tablet brands that we recommend...

The Samsung Galaxy Tab A and ASUS Transformers consistently perform well, are very reliable, and have very nice screens. They also almost never die unless they get dropped. However, they are more expensive than some other Android options on the market. We’ve heard clients say that Lenovo Yoga tablets have a great battery life, have a reasonable price, and seem to be reliable, but have not tested them ourselves, here in our office.

Tablet brands to be wary of...

Be careful with some "budget" tablet brands (e.g. Neutab, Hipstreet). Unfortunately, we've heard a growing number of complaints about these lower-end models, ranging from WiFi connection issues to screen issues.

The one budget tablet manufacturer you should definitely avoid is Azpen. These tablets cycle through a pool of “mac addresses”, which are supposed to be unique, permanent hardware identifiers used for networking. These may cause much grief for your networking team since they may configure their firewall using mac addresses.

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