January 24th 2023, 4:41 PM EST: We have identified an issue affecting our OSCAR Pro Cloud Connect integration service. We are investigating and will update this announcement as further information becomes available.
Functionalities within Ocean that require reliable access to the OSCAR Pro API are currently impacted for some Ocean sites.
January 25th 2023, 9:15 AM EST: OSCAR Pro Support identified the root cause of the issue which impacted the ability for some Ocean sites to communicate with the EMR from 4:00 PM to 9:00 PM on January 24th. They have confirmed that the issue has been resolved, and normal Ocean functionality has been restored.
Please email us at support@cognisantmd.com if you have any additional questions.