If you are planning on using Patient Reminders, Ocean is able to mark your patient appointments with an "Ocean Reminder Sent" status, once they've been sent an automated appointment reminder email through Ocean. This feature is separate from Ocean eReferral appointment emails, and requires users to have a licence/subscription for Patient Messages.
In order to enable this, you will need to create a custom Ocean-related status in your Accuro EMR.
This step is an optional part of setting up the integration between QHR Accuro and Ocean, for users who have a licence/subscription for Patient Messages.
Ocean can automatically trigger a custom status in Accuro to provide a visual indication when a patient reminder has been sent to the patient.
Configure your custom statuses in Accuro.
- From the Accuro EMR, click the Accuro (target) logo in the bottom left and type "status" in the search box.
- Select "Manage Priorities, Reasons and Statuses".
- At the bottom of the Status area, click on the green plus (+) sign to add a new status.
- Name your status. By default, Ocean sets the Ocean Reminders custom status as "Ocean Reminder Sent". You can choose to use these names or enter your own.
- Double-click on the box under the Abbr column to select an abbreviation for the status.
- Double-click on the box under the Icon column to select the custom status shape.
- Double-click on the box under the Colour column to choose a colour for the status.
Confirm your custom statuses in Ocean Cloud Connect.
- After you have created your custom status in Accuro, you should confirm that your Cloud Connect settings match the custom status names you selected in Accuro.
- Log in to Cloud Connect on an internet browser on your computer and review the status name. If necessary, edit the text to ensure that it is identical to the name(s) entered in Accuro.