How do I change the "From" address to my clinic name on emails sent to my patients?

By default, emails sent to patients through Ocean will be sent from "no-reply@cognisantmd.com". You can change this setting so that your patients know that the email is coming from your clinic.

  • Login to the Ocean Portal. Click the "Menu" button in the top left corner and select "Admin".
  • Type in your clinic name in the "Email Friendly Name" field and save your changes.
  • Note: You may also need to update your clinic name in your email templates as well.
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